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Customer Success Advisor Jobs in Delaware (NOW HIRING)

Sheridan Auto Group

Service Advisor

Wilmington, DE · On-site

As a Service Advisor, you will own our customer's experience in the service lane. You are the first ... Every employee at Sheridan Auto Group is absolutely critical to its success. Our promise is to keep ...

Bankers Life

Entry Level Financial Advisor

Newark, DE · On-site

... success. Ready to make a difference? Join our Financial Advisor Development Program today. We ... No problem--no experience needed - sales, customer service, or people-facing experience is a big ...

Jiffy Lube

Automotive Service Advisor

Lewes, DE · On-site

$21 - $41/hr

The Service Advisor listens to customer concerns about their car and offers solutions that meet their needs. This is an important job in our Jiffy Lube stores and critical to our success. The best ...

Jiffy Lube

Automotive Service Advisor

Lewes, DE · On-site

$21 - $41/hr

The Service Advisor listens to customer concerns about their car and offers solutions that meet their needs.This is an important job in our Jiffy Lube stores and critical to our success. The best ...

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Showing results 21-40

All JobsCustomer Success Advisor JobsCustomer Success Advisor Jobs in Delaware

Customer Success Advisor information

See Delaware salary details

$11

$20

$33

How much do customer success advisor jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer success advisor in Delaware is $20.76, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $23.80 per hour, depending on experience, location, and employer.

What is a customer success advisor?

A Customer Success Advisor is a professional who helps customers achieve their goals by providing ongoing support, guidance, and education about a company's products or services. Their main objective is to ensure customers have a positive experience, maximize the value they receive, and maintain long-term relationships. They often work closely with sales, support, and product teams to address customer needs and proactively resolve any issues that arise. Customer Success Advisors play a crucial role in reducing customer churn and driving customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer success advisor?

To excel as a Customer Success Advisor, you need strong communication skills, a customer-focused mindset, and experience in account management or support roles, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and certifications in customer success practices, are commonly required. Outstanding problem-solving abilities, empathy, and adaptability help you build rapport and manage challenging situations. These skills are essential for driving customer satisfaction, retention, and long-term business growth.

How does a customer success advisor typically collaborate with other departments to ensure client satisfaction?

Customer Success Advisors work closely with teams such as Sales, Product, and Support to understand client needs and resolve issues efficiently. They often relay customer feedback to product teams to inform improvements and coordinate with sales to identify upsell or renewal opportunities. Regular communication and cross-functional meetings are common, ensuring all departments are aligned in delivering a positive customer experience. This collaborative approach is key to proactively addressing challenges and fostering strong client relationships.

What is the difference between Customer Success Advisor vs Customer Support Specialist?

AspectCustomer Success AdvisorCustomer Support Specialist
Primary FocusProactively ensures customer satisfaction and long-term successReactively resolves customer issues and technical problems
Work EnvironmentCustomer success teams, account management, ongoing client engagementHelp desks, technical support centers, troubleshooting
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, problem-solving, communication
Common UsageSubscription services, SaaS companies, B2B industriesTech companies, software providers, hardware support

While both roles involve assisting customers, a Customer Success Advisor focuses on building relationships and ensuring long-term satisfaction, whereas a Customer Support Specialist primarily addresses immediate technical issues. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Customer Success Advisor jobs in Delaware?

For Customer Success Advisor jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Customer Success Advisor jobs in Delaware look for?

The top searched job categories for Customer Success Advisor jobs in Delaware are:

What cities in Delaware are hiring for Customer Success Advisor jobs?

Cities in Delaware with the most Customer Success Advisor job openings:

Customer Success Advisor jobs near you
Infographic showing various Customer Success Advisor job openings in Delaware as of August 2026, with employment types broken down into 76% Full Time, 20% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $43,175 per year, or $20.8 per hour.

Service Advisor

Sheridan Auto Group

Wilmington, DE • On-site

Full-time

Medical, Dental, Retirement, PTO

Re-posted 11 days ago

Job description

As a Service Advisor, you will own our customer’s experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality.

At Sheridan Auto Group we strive to make every customer a customer for life.  Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.  Every employee at Sheridan Auto Group is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

What We Offer

  • Medical and Dental
  • 401K Plan
  • Paid time off and vacation
  • Growth opportunities
  • Paid Training
  • Employee vehicle purchase plans
  • Family owned and operated
  • Long term job security
  • Health and wellness
  • Flexible Work Schedule
  • Saturday Lunches
  • Discounts on products and services

Responsibilities

  • Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
  • Ensures that the daily inventory of technicians' time is consistently sold to service customers.
  • Distribute work between technicians efficiently

Qualifications

  • Organized and friendly personality
  • Demonstrated ability to manage others
  • Time management skills
  • Fantastic communication skills with your customers
  • Professional, well-groomed personal appearance.
  • Clean driving record
  • Willing to submit to a pre-employment background check & drug screen

Apply