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Customer Solutions Associate Jobs in Springville, UT

Applied Materials

Customer Engineer

Lehi, UT · On-site

$37 - $51.20/hr

Who We Are Applied Materials is the global leader in materials science and engineering solutions ... Completion of an Associate degree, military technical training, field service experience, or trade ...

Diversify

Client Service Associate

Orem, UT · On-site

$40K - $50K/yr

... CRM systems or financial software is a plus. * The ability to work unsupervised, think through complex problems, and provide thoughtful, solutions-oriented responses. * Detail-oriented with an ...

Diversify

Client Service Associate

Orem, UT

$12.50 - $17.50/hr

... CRM systems or financial software is a plus. * The ability to work unsupervised, think through complex problems, and provide thoughtful, solutions-oriented responses. * Detail-oriented with an ...

Diversify

Client Service Associate

Orem, UT · On-site

$12.50 - $17.50/hr

... CRM systems or financial software is a plus. * The ability to work unsupervised, think through complex problems, and provide thoughtful, solutions-oriented responses. * Detail-oriented with an ...

Office Depot

Retail Part Time Sr. Store Associate

Orem, UT · On-site

$13 - $15.75/hr

As a Sr. Store Associate - Part Time, you will actively connect with customers, addressing their needs by recommending the right products, services, and solutions to enhance their experience. Through ...

Ace Hardware

Sales Associate

Spanish Fork, UT · On-site

$12.75 - $17.25/hr

Sales Associate Reports To: Assistant Store Manager, Team Lead FLSA Status: Non-Exempt Direct ... Recommend products and solutions based on customer needs. * Maintain clean, stocked, and organized ...

Office Depot

Retail Part Time Sr. Store Associate

Orem, UT

$13 - $15.75/hr

Overview As a Sr. Store Associate - Part Time, you will actively connect with customers, addressing their needs by recommending the right products, services, and solutions to enhance their experience.

Place

Customer Service Representative

Draper, UT · On-site

$20 - $23/hr

You listen carefully, diagnose quickly, and communicate solutions in a way that makes customers ... Associate's degree or some college coursework preferred. * 2-3 years of customer service experience ...

Ross Stores

Retail Associate

Draper, UT · On-site

$14.25 - $16.25/hr

Our focus has always been bringing our customers a constant stream of high-quality brands and on ... We work together to solve the hard problems and find the right solution Our commitment to Diversity ...

Ross Stores

Retail Associate

American Fork, UT · On-site

$13.75 - $15.75/hr

Our focus has always been bringing our customers a constant stream of high-quality brands and on ... We work together to solve the hard problems and find the right solution Our commitment to Diversity ...

Ross Stores

Retail Associate

American Fork, UT · On-site

$13.75 - $15.75/hr

Our focus has always been bringing our customers a constant stream of high-quality brands and on ... We work together to solve the hard problems and find the right solution * Our commitment to ...

Ross Stores

Retail Associate

Spanish Fork, UT

$13.75 - $15.75/hr

Our focus has always been bringing our customers a constant stream of high-quality brands and on ... We work together to solve the hard problems and find the right solution Our commitment to Diversity ...

Ross Stores

Retail Associate

Saratoga Springs, UT · On-site

$13.75 - $15.75/hr

Our focus has always been bringing our customers a constant stream of high-quality brands and on ... We work together to solve the hard problems and find the right solution * Our commitment to ...

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All JobsCustomer Solutions Associate JobsCustomer Solutions Associate Jobs in Springville, UT

Customer Solutions Associate information

See Springville, UT salary details

$8

$15

$25

How much do customer solutions associate jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for customer solutions associate in Springville, UT is $15.94, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $17.88 per hour, depending on experience, location, and employer.

What does a Customer Solutions Associate do?

A Customer Solutions Associate is responsible for assisting customers by resolving their inquiries and issues, often through phone, email, or chat support. They work to understand customer needs, provide information about products or services, and ensure a positive customer experience. In addition, they may help troubleshoot problems, process orders or returns, and escalate complex issues to higher-level support when necessary. This role requires strong communication skills, patience, and a customer-focused attitude.

What are the key skills and qualifications needed to thrive as a Customer Solutions Associate?

To thrive as a Customer Solutions Associate, you need strong communication abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is often required. Exceptional patience, active listening, and a customer-centric attitude are soft skills that help you excel in this role. These skills and qualities are crucial for effectively resolving customer issues, ensuring satisfaction, and building long-term loyalty.

What are some common challenges faced by Customer Solutions Associates, and how can they be addressed effectively?

Customer Solutions Associates often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on evolving products or services. To address these challenges, it's important to develop strong communication and problem-solving skills, utilize available knowledge bases, and seek guidance from team leads or more experienced colleagues when needed. Many companies provide ongoing training and support to help associates stay prepared and maintain a positive customer experience, even in high-pressure situations.

What is the difference between Customer Solutions Associate vs Customer Service Representative?

AspectCustomer Solutions AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent
Work EnvironmentOffice settings, call centers, or remote; focus on problem-solving and technical supportCall centers, retail, or office; focus on answering inquiries and basic support
Employer & Industry UsageTech, telecom, finance, and service industriesRetail, telecom, hospitality, and service sectors
Comparison Search IntentUnderstanding roles with technical or solution-oriented focusGeneral customer support and inquiry handling

The Customer Solutions Associate typically handles more complex issues, providing technical support and tailored solutions, often requiring specific product knowledge. In contrast, the Customer Service Representative primarily manages routine inquiries and basic support. Both roles are essential in customer-facing environments but differ in complexity and focus.

What cities near Springville, UT are hiring for Customer Solutions Associate jobs?

Cities near Springville, UT with the most Customer Solutions Associate job openings:

Customer Solutions Associate jobs near you
Infographic showing various Customer Solutions Associate job openings in Springville, UT as of August 2026, with employment types broken down into 70% Full Time, 28% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $33,153 per year, or $15.9 per hour.

Customer Engineer

Lehi, UT • On-site

Applied Materials
Manufacturing • 10K+ employees
Learn more about Applied Materialsexternal

$37 - $51.20/hr

Full-time

Re-posted 24 days ago

Applied Materials rating

8.7

Company rating: 8.7 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

Job description

Who We Are
Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world's technology.
What We Offer
Salary:
$37.00 - $51.20
Location:
Lehi,UT
You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.
As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service.
Role Responsibilities:
  • Install, maintain, and upgrade customer equipment
  • Apply basic diagnostic techniques to assess equipment and address technical issues, with assistance from Senior Field Service Engineers [Customer Engineers]
  • Collaborate with Senior Field Service Engineers [Customer Engineers] and/or the customer to understand roadmaps, process flows, inflection points, requirements, and business challenges
  • Train and mentor junior Field Service Engineers [Customer Engineers]
  • Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems
  • Coordinate and communicate directly with customers
  • Fulfill additional duties, as assigned

Minimum Qualifications:
  • Completion of an Associate degree, military technical training, field service experience, or trade certification
  • 4-7 years of work experience in semiconductor industry or other equipment support industry
  • Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics
  • Strong knowledge of hand tools and their appropriate usage, including digital multimeters
  • Effective written and verbal communication skills
  • Basic knowledge of Microsoft Excel, Word, and PowerPoint
  • Possession of a valid driver's license and the ability to obtain a passport, if travel is required.
  • Able to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols

Physical Requirements:
This position often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, working at height, lifting up to 35 lbs., the ability to distinguish between colors and working with electricity, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.
Additional Information
Time Type:
Full time
Employee Type:
Assignee / Regular
Travel:
Yes, 25% of the Time
Relocation Eligible:
Yes
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

What Applied Materials employees say

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About Applied Materials

Sourced by ZipRecruiter

Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We're the brain (and the brawn) behind every new technology development--whether it's building semiconductor chips for smartphones and computers, or the underpinnings for robotics, AI and even smart TV display screens. With 27,000 employees in 19 countries, we offer an exciting place to grow and learn alongside some of the best people you'll ever meet. We take deep pride in our Culture of Inclusion, and we celebrate the diverse backgrounds, perspectives and experiences that help us build stronger, more resilient teams. Join us as we innovate to Make Possible a Better Future!

Industry

Manufacturing

Company size

10,000+ Employees

Headquarters location

Santa Clara, CA, US

Year founded

1967

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