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Customer Solutions Associate Jobs in Centerton, AR

Mars

Director, Walmart Seasonal

Bentonville, AR · On-site

... customer solutions What can you expect from Mars? * Work with diverse and talented Associates, all guided by the Five Principles. * Join a purpose driven company, where we're striving to build the ...

Mars

Sales Analyst, Walmart - Front End

Bentonville, AR · On-site

With full understanding of the annual customer business planning, customer solutions and company ... Work with over 150,000 diverse and talented Associates, all guided by The Five Principles. * Join a ...

Humetis Group

Customer Service Associate

Springdale, AR · On-site

$12.75 - $17.75/hr

Customer Service Associate Duration: 3 Months (Potential for Extension or Permanent Hire) Location ... Analyze problems and implement cost-effective, creative solutions to support smooth product ...

Humetis Group

Customer Service Associate (5745)

Springdale, AR · On-site

$12.75 - $17.75/hr

Customer Service Associate Duration: 3 months (Possible extension or conversion to hire) Location ... Identify cost-effective and creative solutions to address delivery challenges and ensure accurate ...

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All JobsCustomer Solutions Associate JobsCustomer Solutions Associate Jobs in Centerton, AR

Customer Solutions Associate information

See Centerton, AR salary details

$8

$16

$25

How much do customer solutions associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for customer solutions associate in Centerton, AR is $16.21, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $18.17 per hour, depending on experience, location, and employer.

What is the difference between Customer Solutions Associate vs Customer Service Representative?

AspectCustomer Solutions AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent
Work EnvironmentOffice settings, call centers, or remote; focus on problem-solving and technical supportCall centers, retail, or office; focus on answering inquiries and basic support
Employer & Industry UsageTech, telecom, finance, and service industriesRetail, telecom, hospitality, and service sectors
Comparison Search IntentUnderstanding roles with technical or solution-oriented focusGeneral customer support and inquiry handling

The Customer Solutions Associate typically handles more complex issues, providing technical support and tailored solutions, often requiring specific product knowledge. In contrast, the Customer Service Representative primarily manages routine inquiries and basic support. Both roles are essential in customer-facing environments but differ in complexity and focus.

What are the key skills and qualifications needed to thrive as a Customer Solutions Associate?

To thrive as a Customer Solutions Associate, you need strong communication abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is often required. Exceptional patience, active listening, and a customer-centric attitude are soft skills that help you excel in this role. These skills and qualities are crucial for effectively resolving customer issues, ensuring satisfaction, and building long-term loyalty.

What does a Customer Solutions Associate do?

A Customer Solutions Associate is responsible for assisting customers by resolving their inquiries and issues, often through phone, email, or chat support. They work to understand customer needs, provide information about products or services, and ensure a positive customer experience. In addition, they may help troubleshoot problems, process orders or returns, and escalate complex issues to higher-level support when necessary. This role requires strong communication skills, patience, and a customer-focused attitude.

What are some common challenges faced by Customer Solutions Associates, and how can they be addressed effectively?

Customer Solutions Associates often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on evolving products or services. To address these challenges, it's important to develop strong communication and problem-solving skills, utilize available knowledge bases, and seek guidance from team leads or more experienced colleagues when needed. Many companies provide ongoing training and support to help associates stay prepared and maintain a positive customer experience, even in high-pressure situations.
Customer Solutions Associate jobs near you
Infographic showing various Customer Solutions Associate job openings in Centerton, AR as of August 2026, with employment types broken down into 76% Full Time, 21% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $33,711 per year, or $16.2 per hour.

Director, Walmart Seasonal

Mars

Bentonville, AR • On-site

Full-time

Posted 8 days ago

Mars Inc. rating

7.7

Company rating: 7.7 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

124th of 438 rated food and drinks producers

Job description

Job Description:

The role is responsible for achieving profitable sales growth with an assigned portfolio on a key customer for the Mars Snacking Seasonal business. This role is expected to assemble and manage a high performing team of 3 account managers/analysts to achieve company, team objectives and individual business and personal objectives at customer. This role is expected to maintain strong relationships at the customer to best create and lead customer plans that deliver objectives of: revenue, growth, profit, product/assortment, placement/everyday shelving, merchandising, pricing, promotions, and seasonal merchandising. This role will work closely with internal and external partners to achieve these objectives.

What are we looking for?

  • Bachelor's degree

  • 10 years of experience in CPG sales

  • Experience working at a HQ/ Customer Marketing and Key Account Management experience (Large & Small)

  • People Leadership experience managing 2 or more direct reports

  • Demonstrated application of Category based selling

What will be your key responsibilities?

  • Customer solutions for profitable sales growth for products/assortment, placement and everyday shelving and merchandising, pricing, promotion and seasonal merchandising are created and executed to achieve customer objectives, category leadership and company objectives

  • Influence Customer to implement solutions through fact based presentations that deliver results that are beneficial for both customer and company.

  • Developing talent and retaining talent, have talent ready for Customer team, sales organization and company

  • Leverage insights of team members, data (data analyses, trends, etc.) and resources (internal sales, CD, etc.) to continually bring new growth ideas to Customer and company; incorporate in all customer solutions

What can you expect from Mars?

  • Work with diverse and talented Associates, all guided by the Five Principles.

  • Join a purpose driven company, where we're striving to build the world we want tomorrow, today.

  • Best-in-class learning and development support from day one, including access to our in-house Mars University.

  • An industry competitive salary and benefits package, including company bonus.

Employment Type: FULL_TIME

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