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Customer Solutions Associate Jobs in Calgary, AB

EECOL Electric

Warehouse Associate

Calgary, AB

As a Warehouse Associate, your training will focus on the gradual learning of basic warehouse tasks ... solutions, and a complete product portfolio to a diverse range of customers' electrical ...

Glentel

Sales Associate

Calgary, AB

CA$45K - CA$70K/yr

... associates have earned significantly more). * New: Maternity Leave TopUp Program: Were proud to ... Customer-focused: You have a passion for finding the right solutions for customers. * Connector: Yo ...

Rentokil Initial

Warehouse Associate

Calgary, AB

CA$20 - CA$22/hr

... solution-sales of nutrition, turf chemistry, seed, and specialty product. In total TSP has 80+ turf ... This role is directly involved in all phases of warehouse operations, including customer service ...

Sherwin-Williams

Store Associate

Calgary, AB · On-site

Store Associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store Associates ...

Sherwin-Williams

Store Associate

Calgary, AB · On-site

Store Associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store Associates ...

Sherwin-Williams

Store Associate

Calgary, AB · On-site

Store Associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store Associates ...

Td

PIA Client Service Associate

Calgary, AB · On-site

CA$43K - CA$56K/yr

... solutions, and service to clients. TD Private Investment Advice offers clients the chance to ... Create reports for analysis of client accounts; communicate with customers to provide mentorship on ...

Td

PIA Client Service Associate

Calgary, AB · On-site

CA$43K - CA$56K/yr

... solutions, and service to clients. TD Private Investment Advice offers clients the chance to ... Create reports for analysis of client accounts; communicate with customers to provide mentorship on ...

Anytime Fitness - 567508

Sales Associate

Okotoks, AB · On-site

CA$15/hr

... or training solution to fit their lifestyle. You'll help drive new member acquisition, support ... Prior customer service or sales experience is an asset (fitness industry experience a bonus, but ...

Pet Valu

Sales Associate

Langdon, AB

... solutions for their pets. You will be part of a team of passionate Pet Experts, and enjoy the perks ... Cashier and customer sales * Preparing merchandise orders, banking and other miscellaneous ...

Crateandbarrel

Sales Associate, C&B

De Winton, AB · On-site

With a team of more than 8,000 associates spanning 130 store and distribution locations across the ... a solutions-oriented and teamwork focus. We'd love to hear from you if you have... * Customer ...

Ryder

Vehicle Sales Associate

Calgary, AB · On-site

CA$53K/yr

Calgary The Vehicle Sales Associate is responsible for supporting the sale of Ryder's used ... Sales-oriented mindset with the ability to identify customer needs and recommend solutions.

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All JobsCustomer Solutions Associate JobsCustomer Solutions Associate Jobs in Calgary, AB

Customer Solutions Associate information

See Calgary, AB salary details

$12

$16

$22

How much do customer solutions associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer solutions associate in Calgary, AB is $16.56, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.99 per hour, depending on experience, location, and employer.

What does a Customer Solutions Associate do?

A Customer Solutions Associate is responsible for assisting customers by resolving their inquiries and issues, often through phone, email, or chat support. They work to understand customer needs, provide information about products or services, and ensure a positive customer experience. In addition, they may help troubleshoot problems, process orders or returns, and escalate complex issues to higher-level support when necessary. This role requires strong communication skills, patience, and a customer-focused attitude.

What are the key skills and qualifications needed to thrive as a Customer Solutions Associate?

To thrive as a Customer Solutions Associate, you need strong communication abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is often required. Exceptional patience, active listening, and a customer-centric attitude are soft skills that help you excel in this role. These skills and qualities are crucial for effectively resolving customer issues, ensuring satisfaction, and building long-term loyalty.

What are some common challenges faced by Customer Solutions Associates, and how can they be addressed effectively?

Customer Solutions Associates often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on evolving products or services. To address these challenges, it's important to develop strong communication and problem-solving skills, utilize available knowledge bases, and seek guidance from team leads or more experienced colleagues when needed. Many companies provide ongoing training and support to help associates stay prepared and maintain a positive customer experience, even in high-pressure situations.

What is the difference between Customer Solutions Associate vs Customer Service Representative?

AspectCustomer Solutions AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent
Work EnvironmentOffice settings, call centers, or remote; focus on problem-solving and technical supportCall centers, retail, or office; focus on answering inquiries and basic support
Employer & Industry UsageTech, telecom, finance, and service industriesRetail, telecom, hospitality, and service sectors
Comparison Search IntentUnderstanding roles with technical or solution-oriented focusGeneral customer support and inquiry handling

The Customer Solutions Associate typically handles more complex issues, providing technical support and tailored solutions, often requiring specific product knowledge. In contrast, the Customer Service Representative primarily manages routine inquiries and basic support. Both roles are essential in customer-facing environments but differ in complexity and focus.

What are the most commonly searched types of Customer Solutions jobs in Calgary, AB?

The most popular types of Customer Solutions jobs in Calgary, AB are:

Customer Solutions Associate jobs near you
Infographic showing various Customer Solutions Associate job openings in Calgary, AB as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $34,441 per year, or $16.6 per hour.

Warehouse Associate

EECOL Electric

Calgary, AB

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Key responsibilities

  • Complete local safety orientation and ensure safety and security policies are followed

  • Assist in receiving, verifying, and storing inbound materials, including entering order receipts into computer and RF systems

  • Help with packing, labeling, wrapping, and loading inbound and outbound trucks

Job description

Why You'll Love EECOL

When you join EECOL, you become part of a global leader in business-to-business distribution, logistics services and supply chain management solutions. We take pride in having an inclusive and family-like work environment. We provide a compensation package that offers competitive wages, flexible hours, excellent benefits, and a career you can be proud of. There are endless opportunities with our promote-within culture! 

What's in it for You

  • Permanent, full-time positions, Monday through Friday. Weekends and evenings are for friends, family, and fun, not work!
  • Enjoy regular salary reviews and incentive opportunities.
  • EECOL is not just a job, but a company where you can learn, develop, and build your career! All training provided. We promote within; excellent opportunities to advance along with educational assistance so you can pursue your career goals.
  • A benefits package designed with your total well-being in mind including generous paid time off, comprehensive insurance options for you and your family, generous flex benefits, health & dental plan, disability, life insurance, vision care, and a retirement savings plan including Pension, RRSP and TFSA opportunities to save for the future!
  • Enjoy a wide variety of perks including discounts on travel, vehicles, entertainment, shopping and many more.

As a Warehouse Associate, your training will focus on the gradual learning of basic warehouse tasks including receiving, picking, packing, shipping, wire cutting, light assembly, as well as housekeeping of assigned areas. You will comply with operational, audit, safety and all other company policies.

Responsibilities:

  • Completes local safety orientation and training courses and ensures safety and security policies are followed
  • Shadows more experienced Warehouse Operations associates on the verification of supplier inbound, customer returns, branch returns, and enters order receipts into computer and RF systems
  • Through the guidance of more experienced Warehouse Operations associates, places received material, after segregating backorders, into proper warehouse storage locations
  • Will receive training and practice on how to fill out log sheets for inbound overages, shortages, damages or non-compliant material
  • Receives training and will practice how to use manual or RF process to pick, pack, weigh and ship product
  • Assists in packing, labeling, wrapping and loading inbound/outbound trucks
  • Will be trained on using system generated or manually prepared local delivery records, and complete applicable blocks on pick ticket
  • Will assist with verifying return policy guidelines are followed prior to issuing credit for returned material
  • Pulls stock and returns to location pending credit memo, sale, or return to supplier 
  • Will receive training and practice on cutting and spooling wire
  • Maintains counter stock and assists with some customer service activities 
  • As the apprentice progresses with experience, they will receive additional training on how to operate a forklift and pallet jacks

Qualifications:

  • Ability to follow direction
  • Ambition to learn
  • Ability to lift up to 50lbs

Working Environment: Warehouse - Work is generally performed in a warehouse environment. The noise level is moderately quiet. Generally, well-ventilated and well lighted. Warehouse employees may be exposed to all kinds of weather and may be required to wear protective clothing. Operates heavy equipment. Strict safety regulations may be required.

Physical Expectations:

  • Work is physically strenuous, and workers are required to lift heavy packages up to 50 pounds
  • Work may require excessive bending or stooping
  • Employee required to walk long distances repeatedly throughout the day
  • Employee required to use hand tools
This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements.

For eligible positions, compensation may include participation in a bonus or sales incentive plan,subject to the terms and conditions of the applicable plan documents. For certain sales roles, EECOL also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan.

In addition, EECOL offers abenefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here.
Empowering People - Energizing Communities. Since 1919, EECOL Electric has provided material and technical support for the construction, industrial, and residential markets from over 60 locations in Canada. EECOL Electric is driven to provide exceptional service, proprietary solutions, and a complete product portfolio to a diverse range of customers' electrical requirements in automation, utility, lighting, data communication, wire and cable, power distribution, and renewable energy. EECOL's company culture is built on respect, integrity, honesty, and a shared passion for delivering a positive, memorable experience for our customers, partners, and communities.

Join a Team Where Your First Job is Just the Beginning. We believe in the power of our people's success - and that every team member should have the opportunity to grow without limits. EECOL's hire and grow within strategy empowers a change in how companies rely on their team members to move throughout all levels of the company.

By joining our team, your contribution will help businesses and communities bring the right solutions to their electrical needs. If you are looking for an inclusive workplace that offers continuous development opportunities and brings state-of-the-art solutions to our electrical community, then you are in the right place.

Find incredible opportunities to grow your career at Canada's premier electrical products distributor, while helping bring communities together.

EECOL is an affiliated company of Wesco International. Future correspondence, documentation and systems may reference the Wesco name.

This posting is for a current, active vacancy intended for immediate hire.

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