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Customer Solutions Associate Jobs in Arkansas (NOW HIRING)

Jobtailor

Presales Principal Architect

Little Rock, AR · On-site

$90 - $130/hr

... create solution designs, technical roadmaps, and proposals aligned to customer needs * Deliver ... At least one professional-level and one associate level certification in two different cloud ...

Sonepar

Solutions Specialist

Hot Springs, AR · On-site

Every day, Crawford associates provide the best customer experience while at the same time offering ... Develop marketing and sales collateral on their products, services, and solutions relevant to their ...

Sonepar

Solutions Specialist

Hot Springs, AR · On-site

Every day, Crawford associates provide the best customer experience while at the same time offering ... Develop marketing and sales collateral on their products, services, and solutions relevant to their ...

Mars

Director, Walmart Seasonal

Bentonville, AR · On-site

... customer solutions What can you expect from Mars? * Work with diverse and talented Associates, all guided by the Five Principles. * Join a purpose driven company, where we're striving to build the ...

Mars

Sales Analyst, Walmart - Front End

Bentonville, AR · On-site

With full understanding of the annual customer business planning, customer solutions and company ... Work with over 150,000 diverse and talented Associates, all guided by The Five Principles. * Join a ...

Humetis Group

Customer Service Associate

Springdale, AR · On-site

$12.75 - $17.75/hr

Customer Service Associate Duration: 3 Months (Potential for Extension or Permanent Hire) Location ... Analyze problems and implement cost-effective, creative solutions to support smooth product ...

Humetis Group

Customer Service Associate (5745)

Springdale, AR · On-site

$12.75 - $17.75/hr

Customer Service Associate Duration: 3 months (Possible extension or conversion to hire) Location ... Identify cost-effective and creative solutions to address delivery challenges and ensure accurate ...

AAFES

Customer Experience Associate

Little Rock, AR · On-site

$15.75 - $21/hr

Actively evaluates customers' needs by listening, providing solutions, and making recommendations ... Our Focus We are seeking associates who have a passion for delivering an extraordinary customer ...

The Exchange

Customer Experience Associate

Macon, AR · On-site

$14.75 - $19.50/hr

Actively evaluates customers' needs by listening, providing solutions, and making recommendations to maximize customer satisfaction and Exchange brand loyalty.

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All JobsCustomer Solutions Associate JobsCustomer Solutions Associate Jobs in Arkansas

Customer Solutions Associate information

What is the difference between Customer Solutions Associate vs Customer Service Representative?

AspectCustomer Solutions AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent
Work EnvironmentOffice settings, call centers, or remote; focus on problem-solving and technical supportCall centers, retail, or office; focus on answering inquiries and basic support
Employer & Industry UsageTech, telecom, finance, and service industriesRetail, telecom, hospitality, and service sectors
Comparison Search IntentUnderstanding roles with technical or solution-oriented focusGeneral customer support and inquiry handling

The Customer Solutions Associate typically handles more complex issues, providing technical support and tailored solutions, often requiring specific product knowledge. In contrast, the Customer Service Representative primarily manages routine inquiries and basic support. Both roles are essential in customer-facing environments but differ in complexity and focus.

What are the key skills and qualifications needed to thrive as a Customer Solutions Associate?

To thrive as a Customer Solutions Associate, you need strong communication abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is often required. Exceptional patience, active listening, and a customer-centric attitude are soft skills that help you excel in this role. These skills and qualities are crucial for effectively resolving customer issues, ensuring satisfaction, and building long-term loyalty.

What does a Customer Solutions Associate do?

A Customer Solutions Associate is responsible for assisting customers by resolving their inquiries and issues, often through phone, email, or chat support. They work to understand customer needs, provide information about products or services, and ensure a positive customer experience. In addition, they may help troubleshoot problems, process orders or returns, and escalate complex issues to higher-level support when necessary. This role requires strong communication skills, patience, and a customer-focused attitude.

What are some common challenges faced by Customer Solutions Associates, and how can they be addressed effectively?

Customer Solutions Associates often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on evolving products or services. To address these challenges, it's important to develop strong communication and problem-solving skills, utilize available knowledge bases, and seek guidance from team leads or more experienced colleagues when needed. Many companies provide ongoing training and support to help associates stay prepared and maintain a positive customer experience, even in high-pressure situations.
What are the most commonly searched types of Customer Solutions jobs in Arkansas? The most popular types of Customer Solutions jobs in Arkansas are:
What cities in Arkansas are hiring for Customer Solutions Associate jobs? Cities in Arkansas with the most Customer Solutions Associate job openings:
Customer Solutions Associate jobs near you
Infographic showing various Customer Solutions Associate job openings in Arkansas as of August 2026, with employment types broken down into 76% Full Time, 21% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Presales Principal Architect

Jobtailor

Little Rock, AR • On-site

$90 - $130/hr

Other

Posted 7 days ago

Job description


  • Lead all presales efforts across assigned region(s), market(s), or technologies as a technical overlay

  • Collaborate with sales teams to create solution designs, technical roadmaps, and proposals aligned to customer needs

  • Deliver technical presentations, demos, and workshops as the technical face of the organization in presales engagements

  • Mentor account teams on technical strategy and assist sales leadership with presales enablement initiatives

  • Serve as Project Lead Engineer (PLE) on select large-scale and complex engagements

  • Define, maintain, and evolve reference architectures

  • Work collaboratively within regional and cross-regional practices

  • Maintain current industry and vendor-specific certifications

  • Mentor and develop engineers through an accelerated mentorship program

  • Collaborate with Sales leadership on technical strategy alignment and presales training programs


Requirements

  • 5+ years in a technical related field

  • 8+ years in a technical related field (preferred)

  • 6+ years’ experience working as a consultant (preferred)

  • 4+ years of developing customer solutions aligned to business goals and outcomes (preferred)

  • Bachelor’s Degree or equivalent experience

  • At least one expert-level certification, or ability to obtain within 12 months

  • At least one professional-level and one associate level certification in two different cloud solutions, or ability to obtain within 12 months

  • Experience designing, architecting and implementing complicated technology solutions

  • Experience developing and implementing best practice guidelines and solutions across multiple technologies

Core Competencies

Demonstrates expertise in leading presales efforts and developing technical solutions aligned with customer needs, while mentoring teams and maintaining industry certifications. Proven ability to design and implement complex technology solutions and reference architectures.


Highest-signal resume keywords

  • Technical Presales Leadership

  • Solution Design and Implementation

  • Mentorship and Team Development

  • Cloud Solutions Certification

  • Project Lead Engineering


ATS Optimization Keywords
Hard Skills

  • Solution Design

  • Technical Roadmap Development

  • Architecture Implementation

  • Best Practice Guidelines

  • Customer Solutions Development

  • Technical Presentations

  • Workshops Delivery

  • Complex Technology Solutions

  • Reference Architecture Maintenance

  • Consulting Experience


Soft Skills

  • Collaboration

  • Mentoring

  • Communication


Certifications & Qualifications

  • Expert-Level Certification

  • Professional-Level Certification

  • Associate-Level Certification


Industry Keywords

  • Presales Engagements

  • Technical Strategy

  • Sales Enablement

  • Cloud Solutions

  • Technical Overlay

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