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Customer Services Associate Jobs in Minnesota (NOW HIRING)

Description Member Services Associate: * As part of the Member Services Team, you will have several ... You will provide excellent customer service to YMCA members, guests, and staff, answering phone ...

Guest Services Associate Hot Job MSP - Minneapolis, MN 55450 Overview Salary Range $19.00 - $20.00 ... and Customer Service Excellent Communication Skills Minimum of a high school diploma or GED ...

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Customer Services Associate information

See Minnesota salary details

$8

$16

$26

How much do customer services associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for customer services associate in Minnesota is $16.79, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $18.85 per hour, depending on experience, location, and employer.

What is the difference between Customer Services Associate vs Customer Support Specialist?

AspectCustomer Services AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma; technical or product-specific certifications may be beneficial
Work EnvironmentRetail stores, call centers, service desksCall centers, online support platforms, technical service departments
Employer & Industry UsageRetail, hospitality, telecommunications, bankingTechnology, software, electronics, telecommunications
Common Search & Comparison IntentCustomer Services Associate vs Customer Support Specialist

The main difference is that Customer Services Associates typically handle general customer inquiries and transactions in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting for products or services. Both roles require strong communication skills but differ in technical complexity and work environment.

What are the most commonly searched types of Customer Services jobs in Minnesota? The most popular types of Customer Services jobs in Minnesota are:
What are popular job titles related to Customer Services Associate jobs in Minnesota? For Customer Services Associate jobs in Minnesota, the most frequently searched job titles are:
What cities in Minnesota are hiring for Customer Services Associate jobs? Cities in Minnesota with the most Customer Services Associate job openings:
Infographic showing various Customer Services Associate job openings in Minnesota as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $34,913 per year, or $16.8 per hour.

Guest Services Associate (On-Call)

People Serving People

Minneapolis, MN • On-site

$25/hr

Other

Retirement

Re-posted 16 days ago


Job description

On-Call Guest Services Associate

People Serving People is the largest and most comprehensive emergency shelter for families experiencing homelessness in Minnesota and a dedicated leader in homeless prevention. If you want to help transform communities and see families thrive, then People Serving People is the place for you.

We are looking for a customer-service-focused individual for our On-Call Guest Services Associate role. The primary function of this position is to guarantee unsurpassed customer service to People Serving People's guests by performing and providing quality control for all Front Desk activities, and ensuring the effectiveness of a 24/7/365 operation at the heart of People Serving People's emergency shelter. We are looking for a sharp, resourceful, and adaptable thinker who embraces feedback and brings a collaborative mindset to the team.

Responsibilities for Guest Services Associate:

  • Contribute to warm and friendly environment by greeting and providing great hospitality to guests
  • Process guest intake, voucher renewals, and audit report paperwork
  • Respond to guests' request for information and necessities
  • Answers telephone and relays messages for guests
  • Understand and follow all front desk policies and procedures in order to provide excellent guest service
  • Performs stocking and cleaning responsibilities as needed for shift

Pay and Benefits for Guest Services Associate:

  • $25.00 hourly
  • On-Call
  • 401(k) with employer contribution at 6 months.
  • Reduced cost parking or metro pass.
  • Financial wellness benefit.
  • The chance to make a real difference in the community.

Requirements:

  • 1 year of front desk associate experience
  • 2 years of college experience preferred
  • Strong computer skills and Microsoft Office experience
  • Strong experience working as a part of a team
  • Experience working with people from diverse cultural and socio-economic backgrounds
  • Experience working with families or individuals experiencing homelessness preferred
  • Knowledge of Hennepin County shelter system preferred