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Customer Services Associate Jobs in Iowa (NOW HIRING)

Power Wellness

Member Services Associate

Clive, IA · On-site

The Member Services Associate is responsible for providing the highest level of customer service to members, guests and prospects of the facility, as well as, membership information, enrollment ...

Raising Cane's

Customer Service Associate

Des Moines, IA · On-site

$15/hr

Customer Service Associate Starting hiring pay at: $15.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main ...

Raising Cane's

Customer Service Associate

Des Moines, IA · On-site

$15/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment.We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

Raising Cane's

Customer Service Associate

Des Moines, IA · On-site

$15/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

Raising Cane's

Customer Service Associate

Des Moines, IA · On-site

$15/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

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All JobsCustomer Services Associate JobsCustomer Services Associate Jobs in Iowa

Customer Services Associate information

See Iowa salary details

$8

$16

$25

How much do customer services associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for customer services associate in Iowa is $16.10, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $18.08 per hour, depending on experience, location, and employer.

What is the difference between Customer Services Associate vs Customer Support Specialist?

AspectCustomer Services AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma; technical or product-specific certifications may be beneficial
Work EnvironmentRetail stores, call centers, service desksCall centers, online support platforms, technical service departments
Employer & Industry UsageRetail, hospitality, telecommunications, bankingTechnology, software, electronics, telecommunications
Common Search & Comparison IntentCustomer Services Associate vs Customer Support Specialist

The main difference is that Customer Services Associates typically handle general customer inquiries and transactions in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting for products or services. Both roles require strong communication skills but differ in technical complexity and work environment.

What are the most commonly searched types of Customer Services jobs in Iowa?

The most popular types of Customer Services jobs in Iowa are:

What are popular job titles related to Customer Services Associate jobs in Iowa?

For Customer Services Associate jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Customer Services Associate jobs in Iowa look for?

The top searched job categories for Customer Services Associate jobs in Iowa are:

What cities in Iowa are hiring for Customer Services Associate jobs?

Cities in Iowa with the most Customer Services Associate job openings:

Customer Services Associate jobs near you
Infographic showing various Customer Services Associate job openings in Iowa as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $33,482 per year, or $16.1 per hour.

Member Services Associate

POWER WELLNESS MANAGEMENT LLC

Clive, IA • On-site

Other

Posted 2 days ago

New

Power Wellness rating

8.2

Company rating: 8.2 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

3rd of 63 rated gym and leisure clubs

Job description

Member Services Associate

The Member Services Associate is responsible for providing the highest level of customer service to members, guests and prospects of the facility, as well as, membership information, enrollment procedures, ongoing customer satisfaction and membership recruitment and retention.

Essential Duties and Responsibilities:

  • Oversee interactions at the service desk including opening and closing procedures, answering phones, point-of-sale transactions, guest registration and fees, student and college guest passes, check in guests/members for all scheduled appointments, accepting member feedback, accepting and returning lost and found items, guest/member check in, and the provision of information pertaining to all scheduled activities and events including sign up and fees if applicable.
  • Promote and effectively sell memberships and all ancillary services included but not limited to personal training, massage therapy, medically-integrated programs, and nutrition services.
  • Schedule all appointments via core business software (Compete), including reminder phone calls, cancellations and notifying associates of appointments per policy.
  • Knowledge of all opening and closing procedures, including balancing of drawers from daily sales, proper knowledge of credit card and check policies and use of cash drawer.
  • Proficiently enroll members via contract, explaining membership, obtaining signature and payment and providing member handbook.
  • Effective radio communication with all departments as needed.
  • Work towards achieving established satisfaction metrics such as Secret Shops and Member Survey scores as it relates to member and guest satisfaction.
  • Maintain an average of 5 working shifts per month to ensure ability to perform job.
  • Must be able to stand for length of shift (generally 3-6 hours at a time).
  • Other duties as assigned.

Qualifications:

  • High School diploma or GED preferred.
  • 1 year certificate from college or technical school preferred.
  • Minimum 6 months of related experience or training preferred.
  • 2-3 years of sales, reception and computer skills preferred.
  • CPR/AED certification required within 90 days of hire.
  • Must possess excellent inter-personal and communication skills, and the ability to work with members in a positive, service based manner.
  • Ability to multi-task and maintain a controlled and professional demeanor.
  • Proficient computer skills.

We Improve Life By Delivering Excellence In Health, Fitness & Wellness Management. Integrity * Excellence * Humanity * Passion * Creativity * Humility

What Power Wellness employees say

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Hours and flexibility

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