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Customer Services Account Analyst Jobs (NOW HIRING)

ERC, Inc.

Account Program Analyst

Redstone Arsenal, AL · On-site

... class service and solutions to our customers. We always strive to do the right thing. We believe ... Account Program Analysts are critical members of the test management team who assist the Government ...

Trane Supply

Leads customer conversations with business level insights to establish value and create demand ... Gathering and analyzing information and deriving insights about the context in which a business ...

Trane Limited

Sr. Services Account Manager

Tucson, AZ · On-site

Leads customer conversations with business level insights to establish value and create demand ... Gathering and analyzing information and deriving insights about the context in which a business ...

TruTeam

Customer Services

York, PA · On-site

$20 - $40/hr

Exemplary customer service skills, analytics and problem- solving skills. * Proficient computer ... Flexible Spending Accounts (FSA): Healthcare and Dependent care * Health Spending Account (HSA ...

Southern Company

Analyst, Key Accounts

Atlanta, GA · On-site

Provide exceptional customer service through technical, analytical and sales support to Commercial or Industrial customers and the Key Account Managers (KAM) that call upon them. * Specific customer ...

New

Clean-Harbors

WI · On-site

$80K - $85K/yr

The Account Manager will develop and strengthen relationships with customers to gain profitable Field Services revenue. Why work for Clean Harbors? * Health and Safety is our #1 priority, and we live ...

New

Clean Harbors

Field Services Account Manager

Germantown, WI · On-site

$80K - $90K/yr

The Account Manager will develop and strengthen relationships with customers to gain profitable Field Services revenue. Why work for Clean Harbors? * Health and Safety is our #1 priority, and we live ...

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Customer Services Account Analyst information

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How much do customer services account analyst jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for customer services account analyst in the United States is $26.84, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $30.05 per hour, depending on experience, location, and employer.

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Infographic showing various Customer Services Account Analyst job openings in the United States as of June 2026, with employment types broken down into 51% Full Time, 39% Part Time, and 10% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $55,833 per year, or $26.8 per hour.

Account Program Analyst

Redstone Arsenal, AL • On-site

ERC, Inc.
See more jobs at ERC, Inc.external

Full-time

Medical, Retirement, PTO

Re-posted 4 days ago

Job description

Job Title
Account Program Analyst
Career Level
Experienced (Non-Manager)
Job Type
Full-Time
Location
RWESS - Redstone Arsenal - Huntsville, AL 35808 US (Primary)
Job Description
For more than 30 years, ERC has been delivering the advantage needed to solve our customers' and the nation's toughest challenges. ERC is a trusted partner to the Defense and Space communities. We provide the advanced engineering, innovative technology, and subject-matter expertise to deliver the mission results our customers need to keep the nation safe and secure. Our unique solutions enhance readiness, optimize performance, and help ensure success in the air, on the ground and in space.
An essential part of our success is our corporate culture built on respect, empowerment, and collaboration. Our culture elevates our people, ensuring they provide best-in-class service and solutions to our customers. We always strive to do the right thing. We believe that are our people are our best asset and human connection our greatest strength.
Check us out on ERC.US
Your role:
Account Program Analysts are critical members of the test management team who assist the Government Account Manager manage the cost, schedule, and budget of test programs thereby enabling the engineers to focus on their respective specialties. This is clearly one of the most critical Accounts within RTC. The Account Program Analyst responsibilities for RTC programs and projects are crucial to keeping the entire portfolio funded, documented, and properly reported to RTC leadership and to U.S. Army Test and Evaluation Command.
What you'll do all day:
  • As a part of the test management team, Account Program Analysts take program direction from the Test Program Integration Directorate and assists in coordination of the planning, management, and oversight of Test and Evaluation (T&E) activities for their programs and projects within the RTC.
  • The Account Program Analyst creates, monitors and maintains the programs integrated master schedule, workload projection report and financial execution report.
  • The Account Program Analyst reviews and edits proposals for grammar and format and assists Test Engineers and Test Coordinators with bottom-up cost estimation and creating detailed cost and schedule proposals.
  • Assists with customer communication and documentation of scope changes and amended project proposals.
  • Provides key input for program management reviews and may represent the account at Customer Business Reviews.

You will love this job if you:
  • Are a self-starter and require little oversight to complete given tasks
  • Enjoy a fast-paced work environment
  • Love working with diverse groups of individuals, including engineers and technicians
  • Are good at communicating with people
  • Have a positive attitude
  • Enjoy multitasking

Minimum requirements for this position:
  • Proficient user of MS Office (i.e., Outlook, Word, Excel, Project, and PowerPoint) and SharePoint.
  • Prefer 3 to 5 years of developing plans, budgets, schedules, and customer support agreements to meet project requirements to meet project requirements; providing project status with regard to funding, schedule, and milestones; providing comparative analysis for budget and actual costs; validating costs; comparing performance against plans; and reporting, analyzing and interpreting financial data from multiple sources. Professional organizational and communications skills.
  • Entrepreneurial self-starter. Management analyst III and IV labor category requirements are acceptable for this requirement. Knowledge of different types of government funding a plus.
  • Must be able to obtain and maintain a Secret Clearance (U.S. Citizenship is required for all applicants)

Desired skills and experience for this position:
  • Management Analyst III and IV labor category requirements are acceptable for this requirement.
  • Experience with aviation, aviation technologies, missile or rocket systems, or sensors knowledge of different types of government funding are pluses.

What we offer:
  • Competitive salaries.
  • Continuing education assistance.
  • Professional development allotment.
  • Multiple healthcare benefit packages.
  • 401K with employer matching.
  • Paid time off (PTO) along with federally recognized holiday schedule.

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