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Customer Service Jobs in Tyler, TX (NOW HIRING)

Impressive Image Works

Be Seen First

Customer Service Representative CSR

Tyler, TX · On-site

$15 - $19/hr

Impressive Image Works is looking for a friendly, organized, and detail-oriented Customer Service Representative to help manage customer Screen Printing and Embroidery projects from order through ...

Dynamic Workforce Solutions

Customer Service Rep

Tyler, TX · On-site

$16.99 - $17/hr

Customer Service and Call Center Rep Reports to: Customer Service ManagerPosition Classification: Non-exempt, Limited termWage range: $17 per hour Primary Objectives of Position: Serves as first ...

dbi

Customer Service Representative

Tyler, TX · On-site

$15 - $20.50/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

Tower Loan

Customer Service Representative

Tyler, TX · On-site

$15 - $20.50/hr

As a CSR, you'll play a key role in delivering exceptional customer service while building relationships and helping our customers find the right financial solutions. Whether you're looking for a ...

Raising Cane's

Customer Service Associate

Tyler, TX · On-site

$12.50/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

Raising Cane's

Customer Service Associate

Tyler, TX · On-site

$12.50/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment.We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

Towerloan

Customer Service Representative

Tyler, TX · On-site

$15 - $20.50/hr

As a CSR, you'll play a key role in delivering exceptional customer service while building relationships and helping our customers find the right financial solutions. Whether you're looking for a ...

Raising Cane's

Customer Service Associate

Tyler, TX · On-site

$12.50/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

Brenntag

Customer Service Representative

Kilgore, TX · On-site

$13.25 - $18/hr

Your Role The Customer Service Representative is a key member of the Customer's Account Team (CSR + Account Manager). The Account Team will be held accountable for the overall customer experience and ...

Southern Multifoods, Inc.

Customer Service/Cashier

Van, TX · On-site

$11 - $14.50/hr

Ensure customer satisfaction by providing quick, efficient service and quality products. * Provide excellence in quality, service and cleanliness. * Provide consistent product portions. * Maintain ...

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All JobsCustomer Service JobsCustomer Service Jobs in Tyler, TX

Customer Service information

See Tyler, TX salary details

$9

$17

$25

How much do customer service jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer service in Tyler, TX is $17.71, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $19.71 per hour, depending on experience, location, and employer.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are good paying customer service jobs?

Customer service jobs that tend to pay higher wages include roles such as customer service managers, technical support specialists, and call center supervisors, often requiring experience and strong communication skills. Salaries can vary based on industry, location, and company size, with some positions offering benefits and opportunities for advancement.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, active listening to understand their needs, problem-solving abilities to resolve issues, patience to handle difficult situations, and empathy to provide a positive experience. These skills help ensure customer satisfaction and loyalty in a fast-paced environment. Familiarity with customer service tools and a positive attitude are also beneficial.
More about Customer Service jobs

What are the most commonly searched types of Customer Service jobs in Tyler, TX?

The most popular types of Customer Service jobs in Tyler, TX are:

What are popular job titles related to Customer Service jobs in Tyler, TX?

For Customer Service jobs in Tyler, TX, the most frequently searched job titles are:

What job categories do people searching Customer Service jobs in Tyler, TX look for?

The top searched job categories for Customer Service jobs in Tyler, TX are:

What cities near Tyler, TX are hiring for Customer Service jobs?

Cities near Tyler, TX with the most Customer Service job openings:

Customer Service jobs near you
Infographic showing various Customer Service job openings in Tyler, TX as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $36,843 per year, or $17.7 per hour.

Customer Service Representative CSR

Impressive Image Works

Tyler, TX • On-site

$15 - $19/hr

Full-time

Medical, Retirement, PTO

Posted 15 days ago

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Job description

Impressive Image Works is looking for a friendly, organized, and detail-oriented Customer Service Representative to help manage customer Screen Printing and Embroidery projects from order through completion.


Responsibilities

Assist customers by phone, email, and in person.

Enter and manage print orders accurately.

Gather job details including artwork, quantities, materials, finishing, and deadlines.

Coordinate with design, production, and shipping teams.

Provide customers with order updates and expected completion dates.

Help prepare quotes and answer questions about products and services.

Follow up on jobs to ensure they are completed accurately and on time.

Resolve customer questions or concerns professionally.


What We're Looking For

Excellent communication and customer service skills.

Strong attention to detail and organization.

Ability to manage multiple projects and deadlines.

Positive attitude and strong problem-solving skills.

Printing, signage, graphics, or customer service experience is a plus, but we are willing to train the right person.


Benefits:

401(k)

401(k) matching

Health insurance

Company Description

Family-run company that has been in Tyler, TX for over 45 years! We offer ALL things printing: Screen Printing, Embroidery, Signs & Banners, Digital Printing & Promotional Products!