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Customer Service Jobs in Tulsa, OK (NOW HIRING)

McKinney Insurance Agency

customer service

Tulsa, OK · On-site

$12.75 - $17.25/hr

Step into a rewarding role with the McKinney Insurance Agency w/ Hometown Insurance as a Customer Service professional in the heart of Tulsa, Oklahoma. Here, we value personal connections and believe ...

LHH US

Customer Service

Owasso, OK

$20 - $21.50/hr

Customer Service Professional Are you passionate about delivering exceptional customer service? We're looking for a professional who thrives in a customer-focused environment. In this role, you'll be ...

McKinney Insurance Agency

customer service

Tulsa, OK · On-site

$12.75 - $17.25/hr

Step into a rewarding role with the McKinney Insurance Agency w/ Hometown Insurance as a Customer Service professional in the heart of Tulsa, Oklahoma. Here, we value personal connections and believe ...

Long John Silvers

Customer Service

Bixby, OK · On-site

$14.75 - $20/hr

If you want to build a great career while providing fast, fun and friendly service to our customers, Long John Silvers is the perfect place to learn, grow and succeed! We offer the following: * A ...

LHH US

Customer Service

Tulsa, OK

$20 - $23/hr

We are seeking a Customer Service Representative to support key customer accounts by managing orders, forecasts, and customer communications in a fast-paced environment. This is an onsite role in ...

Long John Silvers

Customer Service

Tulsa, OK · On-site

$13.75 - $18.75/hr

If you want to build a great career while providing fast, fun and friendly service to our customers, Long John Silvers is the perfect place to learn, grow and succeed! We offer the following: * A ...

HomeTown Services

Customer Service Representative

Tulsa, OK · On-site

$14.50 - $19.75/hr

We are currently looking to add Customer Service Representatives to our team. * Competitive Pay * Full-Time HomeTown Services : When it comes to maintaining comfort, keeping the lights on and water ...

HomeTown Services

Customer Service Representative

Tulsa, OK · On-site

$13.75 - $18.75/hr

We are currently looking to add Customer Service Representatives to our team. * Competitive Pay * Full-Time HomeTown Services : When it comes to maintaining comfort, keeping the lights on and water ...

QCHI

Customer Service Representative

Pryor, OK · On-site

$14/hr

This Customer Service Representative position is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

Walgreens

Customer Service Associate

Pryor, OK · On-site

$12.50 - $17.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Tulsa, OK

$12.50 - $17.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

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All JobsCustomer Service JobsCustomer Service Jobs in Tulsa, OK

Customer Service information

See Tulsa, OK salary details

$8

$16

$23

How much do customer service jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for customer service in Tulsa, OK is $16.48, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $18.32 per hour, depending on experience, location, and employer.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are good paying customer service jobs?

Customer service jobs that tend to pay higher wages include roles such as customer service managers, technical support specialists, and call center supervisors, often requiring experience and strong communication skills. Salaries can vary based on industry, location, and company size, with some positions offering benefits and opportunities for advancement.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, active listening to understand their needs, problem-solving abilities to resolve issues, patience to handle difficult situations, and empathy to provide a positive experience. These skills help ensure customer satisfaction and loyalty in a fast-paced environment. Familiarity with customer service tools and a positive attitude are also beneficial.
More about Customer Service jobs

What are the most commonly searched types of Customer Service jobs in Tulsa, OK?

The most popular types of Customer Service jobs in Tulsa, OK are:

What are popular job titles related to Customer Service jobs in Tulsa, OK?

For Customer Service jobs in Tulsa, OK, the most frequently searched job titles are:

What job categories do people searching Customer Service jobs in Tulsa, OK look for?

The top searched job categories for Customer Service jobs in Tulsa, OK are:

What cities near Tulsa, OK are hiring for Customer Service jobs?

Cities near Tulsa, OK with the most Customer Service job openings:

Customer Service jobs near you
Infographic showing various Customer Service job openings in Tulsa, OK as of August 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $34,279 per year, or $16.5 per hour.

Customer Service - Customer Service Representative

CommunityCare

Tulsa, OK • On-site

$13.75 - $18.75/hr

Other

Medical

Re-posted 14 days ago

Job description

Customer Service Representative

Responsible for being the first point of contact for all membership related questions, requests and concerns and for providing outstanding service to our customers. You will answer queries regarding customer benefits, eligibility, PCPs, claims and other questions. You will handle complaints, troubleshoot problems and provide resolutions in a professional and polite manner to ensure first contact resolution and customer satisfaction. The ideal Customer Service Representative will be customer focused, detail oriented and results driven. The most successful Customer Service Representatives demonstrate the following characteristics: polite, accurate, knowledgeable, able to work well within a team, learning agility, flexible and easily adapts to change.

Key Responsibilities:
  • Process a high volume of incoming inquiries regarding multiple products from members, providers, billing companies, individuals with legal representation, employer groups, and other insurance companies.
  • Strive to achieve first call resolution by communicating accurate information efficiently and timely thereby creating a positive experience for the member.
  • Verifies eligibility, benefits, deductible amounts, claim status, copays, coinsurance and all other information related to a customer and their benefits or a provider and their contract.
  • Use effective listening skills to understand the needs and complaints of the customer to offer them the best possible solution and ensuring the member feels supported and valued.
  • Resolve escalated customer issues received from the member, provider, employer groups or brokers while remaining calm and professional.
  • Provide interpretation services for all product lines via the contracted language line service as appropriate.
  • Flexible hours, including weekends and evenings, as department or training needs dictate and at the discretion of management may be required.
  • Effective problem resolution skills that demonstrates balance of company and customer needs.
  • Demonstrated ability and learning agility to adapt to organizational changes including business processes, systems and technology.
  • Joining a team of Customer Service Representatives and building a positive relationship of teamwork, trust, reliability and excellence.
  • Understanding and striving to meet or exceed call center metrics while providing excellent customer service.
  • Taking part in training and other learning opportunities to expand knowledge of company and position.
  • Perform other duties as assigned.
Qualifications:
  • Exceptional telephone manner, customer service skills, active listening skills, verbal and written communication skills.
  • Ability to resolve conflict and diffuse tension
  • Strong time management skills and decision- making skills.
  • Ability to read, comprehend, and explain health insurance benefits in a clear, concise, and professional manner.
  • Ability to work under stress with production and quality standards.
  • Proficient in Microsoft Office applications.
  • Highly organized and attentive to detail.
  • Flexibility, ability to adapt to change.
  • Successful completion of Health Care Sanctions background check.
  • Bilingual skills a plus.
Education/Experience:
  • High school diploma or equivalent required
  • 1-year customer service experience with direct interactions with customers
  • Contact center or medical field experience preferred

CommunityCare is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin

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