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Customer Service Jobs in Pinole, CA (NOW HIRING)

Berkeley Executives

Customer Service

Concord, CA · On-site

$17.50 - $23.75/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Berkeley Executives

Customer Service

San Leandro, CA · On-site

$18 - $24.50/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Berkeley Executives

Customer Service

Berkeley, CA · On-site

$19.50 - $26.75/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Berkeley Executives

Customer Service

San Leandro, CA · On-site

$18 - $24.50/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Berkeley Executives

Customer Service

Oakland, CA · On-site

$18.50 - $25/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Berkeley Executives

Customer Service

San Leandro, CA · On-site

$18 - $24.50/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Berkeley Executives

Customer Service

Oakland, CA

$18.50 - $25/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Berkeley Executives

Customer Service

San Leandro, CA

$18 - $24.50/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Berkeley Executives

Customer Service

Concord, CA

$17.50 - $23.75/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Berkeley Executives

Customer Service

Berkeley, CA

$19.50 - $26.75/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Your Company Name

Customer Service

San Leandro, CA · On-site

$17.75 - $24/hr

We need you on our Customer Support team. I know, I know, we call it a Hiring Consultant, but really you're helping us with Customer Service. Basically, our clients sometimes contact us about stuff.

XP Services Inc

Customer Service Associate

San Francisco, CA · On-site

$17 - $23.50/hr

We are looking for a Customer Service Associate who is responsible for helping customers with questions or concerns regarding company products and services. Their duties include communicating with ...

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All JobsCustomer Service JobsCustomer Service Jobs in Pinole, CA

Customer Service information

See Pinole, CA salary details

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How much do customer service jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for customer service in Pinole, CA is $20.73, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $23.08 per hour, depending on experience, location, and employer.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are good paying customer service jobs?

Customer service jobs that tend to pay higher wages include roles such as customer service managers, technical support specialists, and call center supervisors, often requiring experience and strong communication skills. Salaries can vary based on industry, location, and company size, with some positions offering benefits and opportunities for advancement.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, active listening to understand their needs, problem-solving abilities to resolve issues, patience to handle difficult situations, and empathy to provide a positive experience. These skills help ensure customer satisfaction and loyalty in a fast-paced environment. Familiarity with customer service tools and a positive attitude are also beneficial.
More about Customer Service jobs

What are the most commonly searched types of Customer Service jobs in Pinole, CA?

The most popular types of Customer Service jobs in Pinole, CA are:

What job categories do people searching Customer Service jobs in Pinole, CA look for?

The top searched job categories for Customer Service jobs in Pinole, CA are:

What cities near Pinole, CA are hiring for Customer Service jobs?

Cities near Pinole, CA with the most Customer Service job openings:

Customer Service jobs near you
Infographic showing various Customer Service job openings in Pinole, CA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $43,111 per year, or $20.7 per hour.

Customer Service - Customer Service Representative

JAM Industries, Ltd.

Novato, CA • On-site

$18.75 - $25.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description

Don't skip a beat, apply to JAM Industries!
JAM, making the world sound better, one brand at a time! Do these words sound like music to your ears?
Since 1972, JAM has grown to be one of the largest distributors of consumer electronic goods, pro-audio equipment, and musical instruments. Come join us to stay true to our mission of delivering ONLY the best customer service!
In the fast-paced world of video and broadcast, you need more than just a vendor; you need a partner. At JB&A, we're not just distributors of AV equipment-we are the architects of your workflow. We provide the expertise and dedicated support you need to bring your creative vision to life. At JB&A We Don't Move Boxes We Unbox Possible.
JB&A Distribution - JBandA.com
JB&A is on the lookout for a dynamic customer service representative to join our thriving team. This is a fantastic opportunity for individuals who are eager to grow and develop their skills, with the potential to step into a more significant role within the company as they gain experience. If you have a passion for helping others and are ready to contribute to a collaborative environment, we would love to hear from you!
ESSENTIAL DUTIES AND RESPONSIBILITIES:
**Email Management:**
  • Sort through emails each morning to identify purchase orders and action items.
  • Prioritize and process urgent rush orders to ensure timely fulfillment.

**Order Processing:**
  • Review and track previous day's orders to confirm processing status, manufacturer acknowledgment, and payment collection.
  • Process all new orders efficiently, ensuring that all opportunities and estimates are closed out and pricing is confirmed accurately.

**Customer Interaction:**
  • Serve as the first point of contact for customer inquiries, providing information and assistance as needed.
  • Address and resolve any issues related to orders, products, or services promptly and professionally.

**Warehouse Coordination:**
  • Fulfill warehouse orders by generating accurate purchase orders and ensuring timely dispatch.
  • Collaborate with warehouse staff to maintain inventory accuracy and resolve any discrepancies.

**Documentation and Reporting:**
  • Maintain accurate records of customer interactions, orders processed, and follow-up actions taken.
  • Prepare regular reports on order status and customer inquiries for management review

**Team Interaction:**
  • Collaborate daily with sales representatives to ensure customer satisfaction.
  • Work with the customer service team to complete tasks effectively.

MINIMUM REQUIREMENTS:
  • High school diploma or equivalent; further education is a plus.
  • Previous experience in customer service or a related field.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Proficiency in basic computer applications and customer management systems.
  • Ability to work effectively both independently and as part of a team.
  • A positive attitude and a willingness to learn and adapt in a fast-paced environment.

Why Join Us
Ready to join our team? Here's why ...
  • Comprehensive group benefits: Health, Dental, Vision, Life, Critical Illness, Short- and Long-Term Disability

  • Wellness Incentive Program and Employee Assistance Program

  • RRSP / 401(k) matching program

  • Work-life balance matters: Flextime, summer hours, paid vacation, and personal time off
  • A casual, fun, and collaborative work environment
  • Lively social calendar-there's always something for everyone
  • Generous employee discounts on our products
  • Ongoing learning and development opportunities
  • The chance to work alongside a highly talented, high-performing team

Workplace Commitments
We are committed to providing a safe and healthy work environment. All employees are expected to follow workplace safety protocols, including compliance with local regulations and internal standards, to ensure the well-being of everyone.
We are dedicated to fostering a workplace where individuals feel respected, supported, and able to contribute fully. We recognize that different perspectives and experiences strengthen our teams and drive better outcomes for our employees and customers.
Nexora and its family of brands, including JAM and Almo, are equal opportunity employers. All employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable law.

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