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Customer Service Jobs in Modesto, CA (NOW HIRING)

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The Customer Service Representative is responsible for providing excellent customer service for all customers by using in-depth knowledge of company products and programs. The CSR will process orders ...

Mechanics Bank is currently searching for a Customer Service Representative to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in ...

Customer Service Associate

Stockton, CA

$15.25 - $21/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Modesto, CA ยท On-site

$15 - $20.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Representative

Modesto, CA ยท On-site

$16.75 - $22.75/hr

Mechanics Bank is currently searching for a Customer Service Representative to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in ...

Customer Service Associate

Stockton, CA

$15.25 - $21/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

Customer Service Associate

Livermore, CA ยท On-site

$16.25 - $22.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Modesto, CA ยท On-site

$15 - $20.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Stockton, CA

$15.25 - $21/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Livermore, CA ยท On-site

$16.25 - $22.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service I

Livermore, CA ยท On-site

$20 - $23/hr

Customer Service I/ Enrollment Services Representative Location: 6465 National Drive, Livermore, CA 94550-8808 Duration: 6 Months Work Arrangement: 100% Onsite Shift: Flexible shift between 5:00 AM ...

A Penske Customer Service Coordinator at our Stockton branch is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop ...

Customer Service Representative

Modesto, CA ยท On-site

$17 - $23/hr

Job Overview Customer Service Representatives are responsible for assisting all customer segments including retail, contractor, fabricator and wholesale. You are responsible for providing information ...

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Customer Service information

See Modesto, CA salary details

$10

$19

$28

How much do customer service jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for customer service in Modesto, CA is $19.83, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $22.07 per hour, depending on experience, location, and employer.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are good paying customer service jobs?

Customer service jobs that tend to pay higher wages include roles such as customer service managers, technical support specialists, and call center supervisors, often requiring experience and strong communication skills. Salaries can vary based on industry, location, and company size, with some positions offering benefits and opportunities for advancement.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, active listening to understand their needs, problem-solving abilities to resolve issues, patience to handle difficult situations, and empathy to provide a positive experience. These skills help ensure customer satisfaction and loyalty in a fast-paced environment. Familiarity with customer service tools and a positive attitude are also beneficial.

What are the most commonly searched types of Customer Service jobs in Modesto, CA?

The most popular types of Customer Service jobs in Modesto, CA are:

What are popular job titles related to Customer Service jobs in Modesto, CA?

For Customer Service jobs in Modesto, CA, the most frequently searched job titles are:

What cities near Modesto, CA are hiring for Customer Service jobs?

Cities near Modesto, CA with the most Customer Service job openings:

Infographic showing various Customer Service job openings in Modesto, CA as of August 2026, with employment types broken down into 81% Full Time, and 19% Part Time. Highlights an 100% In-person job distribution, with an average salary of $41,248 per year, or $19.8 per hour.

Customer Service Representative (CSR)

Contigo Insurance

Stockton, CA โ€ข On-site

$16.90 - $17.90/hr

Full-time

Re-posted 25 days ago


Job description

Start Your Career With Contigo - Become a CSR!
At Contigo Insurance, this isn't just a customer service role - it's the beginning of a long-term career in a place where people grow, advance, and find stability.
You'll join a team that believes in your potential, supports your development, and helps you build meaningful skills that can transform your future.
We're looking for someone who enjoys helping others, thrives in a positive team environment, and brings warmth and professionalism to every customer interaction.
Full-time:
    • Monday to Friday: 9:00 AM - 6:00 PM
    • Every other Saturday: 10:00 AM - 4:00 PM
    • Days off: Sunday + 1 additional weekday

What You'll Do
  • Welcome and assist customers with kindness and professionalism
  • Provide clear information and guidance about our services
  • Support office operations to keep everything running smoothly
  • Build relationships with clients through trust and great service
    Learn and grow through ongoing coaching and training

What We're Looking For
  • Friendly, reliable, service-oriented attitude
  • Strong communication and people skills
  • Desire to grow and build a long-term career
  • Preferred: Bilingual (Spanish & English) with strong customer service skills.

If you're looking for stability, growth, and a workplace that believes in you -
You belong here.
Apply Today!