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Customer Service Jobs in Griffith, IN (NOW HIRING)

SBM Management Services

Customer Service Rep

Chicago, IL · On-site

$15.50 - $16.50/hr

Customer Service Rep Job Overview The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned. Roles & Responsibilities To perform this job ...

PLS

Customer Service Representative

East Chicago, IN · On-site

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representative Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering ...

Pactiv Evergreen

Customer Service Representative

Chicago, IL · On-site

$16.50 - $22.50/hr

As a Customer Service Representative, you will play a vital role in supporting the company's profit and service objectives. This position involves ensuring the accurate and timely handling of ...

PLS

Customer Service Representative

East Chicago, IN · On-site

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They ...

Walgreens

Customer Service Associate

Valparaiso, IN

$12.25 - $17/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Alsco Inc

Customer Service Coordinator

Chicago, IL

$23/hr

The Customer Service Coordinator (CSC) drives customer loyalty through response to inbound customer calls and proactive outbound calls. The CSC coordinates the flow of information to and from the ...

Crash Champions

Customer Service Representative

Schererville, IN · On-site

$14.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

The Customer Service Representative is responsible for ensuring best-in-class customer service is delivered to all customers throughout the repair process. This position requires a high level of ...

PLS

Customer Service Representative

Gary, IN · On-site

$16 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representative This job is located at 3765 Broadway, Gary, IN 46409 Why PLS? Because You Deserve Better! ® PLS -- which stands for People - Location - Service -- is a leading retail ...

PLS

Customer Service Representative

Chicago, IL · On-site

$16.50 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They ...

PLS

Customer Service Representative

Chicago, IL · On-site

$16.50 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They ...

PLS

Customer Service Representative

Chicago, IL · On-site

$16.50 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They ...

Walgreens

Customer Service Associate

Schererville, IN · On-site

$13.25 - $18.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Oak Lawn, IL · On-site

$14.75 - $20.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

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Showing results 21-40

All JobsCustomer Service JobsCustomer Service Jobs in Griffith, IN

Customer Service information

See Griffith, IN salary details

$8

$16

$24

How much do customer service jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for customer service in Griffith, IN is $16.90, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $18.80 per hour, depending on experience, location, and employer.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are good paying customer service jobs?

Customer service jobs that tend to pay higher wages include roles such as customer service managers, technical support specialists, and call center supervisors, often requiring experience and strong communication skills. Salaries can vary based on industry, location, and company size, with some positions offering benefits and opportunities for advancement.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, active listening to understand their needs, problem-solving abilities to resolve issues, patience to handle difficult situations, and empathy to provide a positive experience. These skills help ensure customer satisfaction and loyalty in a fast-paced environment. Familiarity with customer service tools and a positive attitude are also beneficial.
More about Customer Service jobs

What are the most commonly searched types of Customer Service jobs in Griffith, IN?

The most popular types of Customer Service jobs in Griffith, IN are:

What are popular job titles related to Customer Service jobs in Griffith, IN?

For Customer Service jobs in Griffith, IN, the most frequently searched job titles are:

What job categories do people searching Customer Service jobs in Griffith, IN look for?

The top searched job categories for Customer Service jobs in Griffith, IN are:

What cities near Griffith, IN are hiring for Customer Service jobs?

Cities near Griffith, IN with the most Customer Service job openings:

Customer Service jobs near you
Infographic showing various Customer Service job openings in Griffith, IN as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $35,160 per year, or $16.9 per hour.

Customer Service Representative

AITX Repair Services

Chicago, IL • On-site

$16.50 - $22.50/hr

Other

Re-posted 24 days ago

Job description

Job Summary
As a Customer Service Representative at AITX, you will be the primary point of contact for our customers, assisting them with inquiries, complaints, product information, and general support. In this role you will be responsible for proving our customers with timely and accurate assistance while maintaining AITX's high standards of excellence. This role collaborates closely with the Commercial, Logistics and Operations teams and ensures alignment across functions to execute business objectives at a high level.
Job Duties
  • Respond promptly and professionally to customer inquiries regarding railcar leasing, repairs, maintenance, and contract terms.
  • Investigate and resolve customer complaints or concerns, escalating issues when necessary to ensure quick and effective resolution.
  • Utilize Salesforce to facilitate deal flow for the Commercial team.
  • Maintain accurate customer accounts and database records, updating them as necessary.
  • Lead collaborative efforts with internal departments to resolve issues promptly and efficiently.
  • Work closely with logistics coordinators to ensure the timely delivery of railcars.
  • Follow up with customers to ensure their satisfaction and verify that all issues have been fully addressed.
  • Develop and maintain strong relationships with customers by keeping them informed of service changes, updates, and developments.
  • Regularly review and monitor key performance metrics, identifying areas for improvement and providing data to support strategic adjustments.
  • Build and maintain positive relationships with both internal and external stakeholders.
Experience and Education
  • Bachelor's degree in business, or a related field
  • Experience in customer service positions, preferably in the railcar industry
  • Strong written and verbal communication skills
  • Ability to work in a fast-paced, team environment, while staying organized
  • Comfortable working on a computer and proficient in Microsoft Outlook, Excel, OneNote, and Teams
  • Ability to work independently and manage competing priorities
  • Detail-oriented
  • Basic understanding of transportation industry concepts and practices

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory, or environmental demands may be referenced to communicate the way this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, AITX will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

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