ZipRecruiter

Log In

1

Customer Service Jobs in Colton, CA (NOW HIRING)

Heritage Grocers Group

Customer Service

Corona, CA · On-site

$17.90 - $20.45/hr

The Customer Service provides customer service and cash handling in a retail store environment. The role is expected to be a role model of the company by delivering excellent customer service while ...

Heritage Grocers Group

Customer Service

Moreno Valley, CA · On-site

$17.90 - $20.45/hr

The Customer Service provides customer service and cash handling in a retail store environment. The role is expected to be a role model of the company by delivering excellent customer service while ...

New

Heritage Grocers Group

Customer Service

San Bernardino, CA · On-site

$17.90 - $20.45/hr

The Customer Service provides customer service and cash handling in a retail store environment. The role is expected to be a role model of the company by delivering excellent customer service while ...

UGREEN GROUP LIMITED

Customer Service

Ontario, CA · On-site

$16.25 - $22/hr

Handle buyer email responses, accurately address customer inquiries and complaints, and assist ... services, enhancing the user experience. 4.Undertake additional tasks assigned by the superior ...

WESTERN PACIFIC LP

Customer Service

Ontario, CA · On-site

$18/hr

We are looking for a Customer Service Representative for an entry level position with the following qualifications: - Excellent oral and written communication skills. - Professional telephone skills ...

KFC

Customer Service

Sun City, CA · On-site

$20 - $20.50/hr

Immediately attend to any guest service problem or complaint and notify manager as needed. * Accept payment from customers, make change as necessary, and issue a receipt. * Follow proper cash ...

KFC

Customer Service

Yucaipa, CA · On-site

$20 - $20.50/hr

Immediately attend to any guest service problem or complaint and notify manager as needed. * Accept payment from customers, make change as necessary, and issue a receipt. * Follow proper cash ...

DXP

Customer Service Representative

Ontario, CA

$23 - $26/hr

Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride ...

Bourns, Inc.

Manager Customer Service

Riverside, CA · On-site +1

Our commitment to innovation, quality, and customer service has made us a trusted partner throughout the electronics industry. Bourns Inc. is seeking an experienced Customer Service Manager to lead ...

Walgreens

Customer Service Associate

Victorville, CA · On-site

$14.50 - $20/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Bourns, Inc.

Manager Customer Service

Riverside, CA · On-site

Our commitment to innovation, quality, and customer service has made us a trusted partner throughout the electronics industry. Bourns Inc. is seeking an experienced Customer Service Manager to lead ...

next page

Showing results 1-20

All JobsCustomer Service JobsCustomer Service Jobs in Colton, CA

Customer Service information

See Colton, CA salary details

$10

$19

$27

How much do customer service jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer service in Colton, CA is $19.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $21.35 per hour, depending on experience, location, and employer.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are good paying customer service jobs?

Customer service jobs that tend to pay higher wages include roles such as customer service managers, technical support specialists, and call center supervisors, often requiring experience and strong communication skills. Salaries can vary based on industry, location, and company size, with some positions offering benefits and opportunities for advancement.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, active listening to understand their needs, problem-solving abilities to resolve issues, patience to handle difficult situations, and empathy to provide a positive experience. These skills help ensure customer satisfaction and loyalty in a fast-paced environment. Familiarity with customer service tools and a positive attitude are also beneficial.
More about Customer Service jobs

What are the most commonly searched types of Customer Service jobs in Colton, CA?

The most popular types of Customer Service jobs in Colton, CA are:

What are popular job titles related to Customer Service jobs in Colton, CA?

For Customer Service jobs in Colton, CA, the most frequently searched job titles are:

What job categories do people searching Customer Service jobs in Colton, CA look for?

The top searched job categories for Customer Service jobs in Colton, CA are:

What cities near Colton, CA are hiring for Customer Service jobs?

Cities near Colton, CA with the most Customer Service job openings:

Customer Service jobs near you
Infographic showing various Customer Service job openings in Colton, CA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,949 per year, or $19.2 per hour.

Customer Service

Heritage Grocers Group

Corona, CA • On-site

$17.90 - $20.45/hr

Full-time

Posted 20 days ago

Job description

At Cardenas Markets, how we work is defined by shared values that include absolute integrity, respect, and collaboration. However, it's more than that; it's smart and highly driven people united in purpose to serve one another.
Bring your energy and unique perspective and you'll have the opportunity to grow with us professionally, personally, and financially. You will be part of a team that genuinely cares about helping you succeed, and you will work alongside talented colleagues while making a difference in our communities.
POSITION SUMMARY:
The Customer Service provides customer service and cash handling in a retail store environment. The role is expected to be a role model of the company by delivering excellent customer service while maintaining company core values.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The essential duties and responsibilities of this position include, but are not limited to, the following:
* Greets and interacts with customers; addresses questions or concerns in a friendly, service-oriented manner;
* Provides support to the Frontend team in the absence of the Frontend Manager;
* Operates front end equipment; register, calculator, scanner;
* Dedicated to meeting expectations of internal and external customers. Demonstrates care and compassion for people; shows empathy and concern. Able to build and maintain positive team relationships, relates well to diverse people; is approachable;
* Clearly communicates and enforces standards for quality, cleanliness, organization, customer service, safety, loss prevention, sanitation, store conditions and food safety; Engages in safe work practices and encouraging others to do the same;
* Responsible for presentation of work area, cleaning & organization -- uniform & personal appearance of self and Frontend Team Members;
* Utilizes POS and credit card system; handles cash and maintains balanced cash drawers;
* Processes returns, refunds, overcharges, and credits;
* Schedules coverage for Cashiers and Courtesy Clerks' breaks;
* Completes beginning and end-of-shift procedures;
* All other duties as assigned.
SKILLS AND QUALIFICATIONS
* Customer Service and retail experience desirable;
* Bilingual: Spanish and English preferred.
PHYSICAL DEMANDS AND WORK CONDITIONS:
The physical demands and work conditions below represent those that must be met to successfully perform the essential functions of this job. Some requirements may be modified to accommodate individuals with disabilities:
* WALKING: Continuously, throughout shift, while moving about the store and handling merchandise.
* STANDING: Continuously, throughout shift.
* LIFTING: Ability to lift up to 20 lbs. and occasionally lift up to 30 lbs.
IMPORTANT DISCLAIMER NOTICE
The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business or the work environment change.
Disclaimer:
Pay Scale $17.90 to $20.45.
The pay scale above is a good faith estimate of the salary or hourly wage range that the employer reasonably expects to pay for the position. Within this range, individual pay is determined by multiple factors including, but not limited to, specific skills, relevant work experience, and relevant education and/or training. This information is provided to applicants in accordance with California Labor Code § 432.3 and state and local minimum wage standards.

Apply