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Customer Service Jobs in Carthage, TX (NOW HIRING)

Pico Propane

Customer Service Representative

Marshall, TX · On-site

$12.75 - $17.50/hr

The Customer Service Representative will interact with customers by proactively addressing inquiries and resolving concerns. A successful Customer Service Representative is committed to Service ...

Pico Propane

Customer Service Representative

Center, TX · On-site

$15 - $20.50/hr

The Customer Service Representative will interact with customers by proactively addressing inquiries and resolving concerns. A successful Customer Service Representative is committed to Service ...

Meritum Energy Holdings

Customer Service Representative

TX · On-site

$15 - $20.50/hr

The Customer Service Representative will interact with customers by proactively addressing inquiries and resolving concerns. A successful Customer Service Representative is committed to Service ...

Raising Cane's

Customer Service Associate

Shreveport, LA · On-site

$11/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

Raising Cane's

Customer Service Associate

Shreveport, LA · On-site

$11/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

Southern Multifoods, Inc.

Customer Service/Cashier

Center, TX · On-site

$12.25 - $16/hr

Ensure customer satisfaction by providing quick, efficient service and quality products. * Provide excellence in quality, service and cleanliness. * Provide consistent product portions. * Maintain ...

Circle K

Customer Service Representative

Shreveport, LA · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Shreveport, LA

$15.75 - $21.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

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All JobsCustomer Service JobsCustomer Service Jobs in Carthage, TX

Customer Service information

See Carthage, TX salary details

$8

$16

$23

How much do customer service jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer service in Carthage, TX is $16.55, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $18.41 per hour, depending on experience, location, and employer.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are good paying customer service jobs?

Customer service jobs that tend to pay higher wages include roles such as customer service managers, technical support specialists, and call center supervisors, often requiring experience and strong communication skills. Salaries can vary based on industry, location, and company size, with some positions offering benefits and opportunities for advancement.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, active listening to understand their needs, problem-solving abilities to resolve issues, patience to handle difficult situations, and empathy to provide a positive experience. These skills help ensure customer satisfaction and loyalty in a fast-paced environment. Familiarity with customer service tools and a positive attitude are also beneficial.
More about Customer Service jobs

What are the most commonly searched types of Customer Service jobs in Carthage, TX?

The most popular types of Customer Service jobs in Carthage, TX are:

What are popular job titles related to Customer Service jobs in Carthage, TX?

For Customer Service jobs in Carthage, TX, the most frequently searched job titles are:

What cities near Carthage, TX are hiring for Customer Service jobs?

Cities near Carthage, TX with the most Customer Service job openings:

Customer Service jobs near you
Infographic showing various Customer Service job openings in Carthage, TX as of August 2026, with employment types broken down into 65% Full Time, 28% Part Time, and 7% Contract. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $34,430 per year, or $16.6 per hour.

Customer Service Representative

Glaz-Tech Industries

Shreveport, LA • On-site

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Key responsibilities

  • Answer customer calls and understand their glass needs.

  • Use the ordering system to place glass orders and follow up on order status.

  • Work with a supervisor to communicate accurate information to customers and handle customer inquiries.

Job description

Position: Customer Service Representative

Location: 2940 Bert Kouns Industrial Loop, Shreveport, LA 71118

Department: Customer Service - No Call Center Type Interactions

Pay Rate: $15.00/hour (Depending on Experience) with 90 Day Pay Rate Change Based on Evaluation

Details:

  • In-person, 40 hour a week position (8 Hour Shifts, 30 minute lunches)
  • Data-Entry Based, Heavy Computer Use, Will Require Tape Measure Use
  • Order Placement Supervision (Business to Business Relation - No Call Center Type Interactions)
  • Business Hours: Monday- Friday, 8 a.m.-5 p.m. (No Weekends)

What is Glaz-Tech Industries?

Glaz-Tech Industries is a wholesale manufacturer and supplier of residential, commercial, & specialty glass with locations across 7 states. We offer the broadest product line in the flat glass industry including low-e products, laminated glass, tempered safety glass, tinted glass, reflective glass, and specializes in the manufacture of thermal efficient insulated glass units (Dual Pane Units).

Why Glaz-Tech Industries?

  • Competitive Pay with Annual Performance Reviews
  • Health Insurance With Employer Contribution
  • Medical, Dental, Vision and Disability Insurance
  • Company Paid Life Insurance
  • 401K Plan with Employer Contribution
  • Paid Vacation and 6 Paid Holidays
  • Company Paid Employee Discount Program

Summary

Glaz-Tech is looking for a Customer Service Representative. We are looking for a responsible, adaptable, detailed and self-driven individual as a Customer Service Representative for our facility. The job functions include receiving customer calls, data entry of customer's orders, and working with supervisor to communicate the most accurate information to any customer inquiries or pick-ups.

The Customer Service Representative must possess strong customer service skills and professionalism as they will be working directly with Glaz-Tech customers over the phone and in person on a daily basis.

All potential applicants are subject to background checks and drug screens. After probationary period, health benefits will be available. Training on glass material will be provided.

Responsibilities may include:

  • Answering customer calls and being engaged with customers to understand their glass needs
  • Following-up with customers on the status of their purchase
  • Learn and use the ordering system to place glass orders
  • Potential to make sales calls to prospective and existing customers

Requirements:

  • Must possess strong computer and typing abilities
  • Strong interpersonal and customer service skills
  • Accuracy and attention to detail

Minimum Qualifications:

  • Must be 18 years or older
  • High School Diploma or equivalent
  • Authorized to work in the US
  • 2 years of Customer Service Experience
  • Experience in the Glass industry (preferred)

Be Prepared for an Interview- Please bring photo identification

Glaz-Tech Industries is an Equal Opportunity and E-Verify Employer. This position requires the successful completion of a criminal background check and/or drug screen

Job Type: Full time

Employment Type: FULL_TIME

Apply