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Customer Service Jobs in Augusta, ME (NOW HIRING)

Walgreens

Customer Service Associate

Damariscotta, ME

$14 - $19.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

PDQ Door

Customer Service Representative

Waterville, ME · On-site

$16 - $21.75/hr

Customer Service Representative Reports to: Branch Manager Job Type: Full-Time Location: Waterville, ME Come join our team and open the door to an amazing career at PDQ Door Company! We have an ...

PDQ Door

Customer Service Representative

Waterville, ME

$16 - $21.75/hr

Customer Service Representative Reports to: Branch Manager Job Type: Full-Time Location: Waterville, ME Come join our team and open the door to an amazing career at PDQ Door Company! We have an ...

PDQ Doors

Customer Service Representative

Waterville, ME · On-site

$16 - $21.75/hr

Customer Service Representative Reports to: Branch Manager Job Type: Full-Time Location: Waterville, ME Come join our team and open the door to an amazing career at PDQ Door Company! We have an ...

Walgreens

Customer Service Associate

Damariscotta, ME · On-site

$14 - $19.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Manchester, ME · On-site

$14.25 - $19.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Fairfield, ME · On-site

$14.50 - $19.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Bath, ME · On-site

$14.50 - $20/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Lewiston, ME · On-site

$15.50 - $21.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Fairfield, ME · On-site

$14.50 - $19.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Manchester, ME

$14.25 - $19.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Bath, ME

$14.50 - $20/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Camden, ME

$16 - $22/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Lewiston, ME

$15.50 - $21.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Camden, ME · On-site

$16 - $22/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Gibbs Oil Company

Customer Service Associate

Topsham, ME · On-site

$14.75 - $20.50/hr

As a Cashier and Customer Service Associate, you will play a pivotal role in ensuring our customers have an excellent shopping experience. Your responsibilities will include processing sales ...

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All JobsCustomer Service JobsCustomer Service Jobs in Augusta, ME

Customer Service information

See Augusta, ME salary details

$9

$18

$26

How much do customer service jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer service in Augusta, ME is $18.61, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are good paying customer service jobs?

Customer service jobs that tend to pay higher wages include roles such as customer service managers, technical support specialists, and call center supervisors, often requiring experience and strong communication skills. Salaries can vary based on industry, location, and company size, with some positions offering benefits and opportunities for advancement.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, active listening to understand their needs, problem-solving abilities to resolve issues, patience to handle difficult situations, and empathy to provide a positive experience. These skills help ensure customer satisfaction and loyalty in a fast-paced environment. Familiarity with customer service tools and a positive attitude are also beneficial.
More about Customer Service jobs

What are the most commonly searched types of Customer Service jobs in Augusta, ME?

The most popular types of Customer Service jobs in Augusta, ME are:

What are popular job titles related to Customer Service jobs in Augusta, ME?

For Customer Service jobs in Augusta, ME, the most frequently searched job titles are:

What job categories do people searching Customer Service jobs in Augusta, ME look for?

The top searched job categories for Customer Service jobs in Augusta, ME are:

What cities near Augusta, ME are hiring for Customer Service jobs?

Cities near Augusta, ME with the most Customer Service job openings:

Customer Service jobs near you
Infographic showing various Customer Service job openings in Augusta, ME as of August 2026, with employment types broken down into 61% Full Time, 35% Part Time, and 4% Contract. Highlights an 98% In-person, 1% Hybrid, and 1% Remote job distribution, with an average salary of $38,709 per year, or $18.6 per hour.

Customer Service Rep

Agren Appliance Service Corp

Auburn, ME • On-site

$24/hr

Full-time

Posted 3 days ago

New

Job description

Position: Customer Service Representative

FLSA: Non-exempt

Position Reports to: Customer Service Manager

Job Purpose Summary:

To provide an exemplary experience for our customers with service scheduling needs, as well as all facets of the service department. All Customer Service Representatives must be career-minded professionals who demonstrate and execute duties at a high level of accuracy and excellence.

Essential Functions, Duties, and Responsibilities:

The following duties are considered essential functions of this position:

  • Schedule customers for service needs, including rescheduling, while maintaining daily invoice quotas and scheduling targets.
  • Use mapping technology for all calls (Microsoft Office, Google Maps, Package AI).
  • Communicate pricing, collect payments, and review warranty information with customers.
  • Assist the Customer Service Manager, supervisors, installation and delivery teams, and sales teams with customer service requests.
  • Maintain and navigate multiple platforms consistently throughout the day.
  • Maintain organization and attention to detail while working in a fast-paced environment.
  • Maintain a calm and professional demeanor while resolving customer concerns and researching solutions.
  • Meet performance expectations, including sustaining a high call volume and maintaining a target call answer rate (e.g., 70%), with or without reasonable accommodation.
  • Work collaboratively as part of a team, demonstrating professionalism and respect for others.
  • Maintain regular and reliable attendance to support business operations.

Physical Requirements:

  • Must be able to remain in a stationary position approximately 75% of the time.
  • Occasionally move about the office to access equipment and collaborate with team members.
  • Constantly operate a computer and other office productivity machinery.
  • Occasionally move office supplies and equipment weighing up to 10–15 pounds.
  • These physical requirements may be performed with or without reasonable accommodation.