ZipRecruiter

Log In

1

Customer Service Jobs in Guam (NOW HIRING)

First Hawaiian, Inc.

Teller (Tamuning Branch)

Tamuning, GU · On-site

$14 - $17.50/hr

One year or more of customer service experience and cash handling * Strong oral and interpersonal communication skills, with a strong ability to positively engage with customers * Attention to detail ...

First Hawaiian, Inc.

$13.25 - $16.75/hr

One year or more of customer service experience and cash handling * Strong oral and interpersonal communication skills, with a strong ability to positively engage with customers * Attention to detail ...

Transform Co

Cashier

Tamuning, GU · On-site

$10.25 - $14/hr

Provides "World Class Customer Service" by surprising and delighting our customers every day. Able to run fast and efficient cash register operations. Observes customer traffic and calls for ...

Labor Finders

Cashier

Tamuning, GU · On-site

$10.25 - $14/hr

Provides "World Class Customer Service" by surprising and delighting our customers every day. Able to run fast and efficient cash register operations. Observes customer traffic and calls for ...

Transform Co

Overnight Replenishment Associate

Tamuning, GU · On-site

$13.75 - $17/hr

Provides World Class Customer Service by surprising and delighting our customers every day. Replenishes and relocates merchandise on and off the sales floor. Builds and maintains ad displays ...

Vitamin World USA Corporation

Store Associate

Yigo, GU · On-site

$14 - $16/hr

If you are upbeat, energetic and performance driven, with proven sales experience and excellent customer service skills, you may be the individual we are looking for to join our team! Essential ...

Home Depot

Freight/Receiving

Tamuning, GU

$15 - $18/hr

Direct customer interaction is frequently required for some positions and excellent customer service skills are required. The Freight/Receiving positions may include Freight Team Associate, Freight ...

Home Depot

Cashier

Tamuning, GU

$10.25 - $14/hr

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain ...

Home Depot

Store Support

Tamuning, GU

$13.25 - $16.50/hr

This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes ...

Chenega Corporation

Access Control

Yigo, GU

The ideal candidate is dependable, detail-oriented, and committed to providing exceptional customer service while maintaining a secure environment. This role offers the opportunity to support mission ...

Home Depot

MERCHANDISING

Tamuning, GU

$15 - $17.50/hr

MEAs build and maintain strong relationships with store associates and provide superior customer service to both internal and external customers. **Day positions, Overnight positions** Full Time or ...

Labor Finders

Asset Protection Associate

Tamuning, GU · On-site

$14.50 - $19.25/hr

Jobs in this category responsible for providing excellent customer service, protecting company assets through activities in safety, inventory recovery, and internal and external theft. Loss ...

Transform Co

Asset Protection Associate

Tamuning, GU · On-site

$14.50 - $19.25/hr

Jobs in this category responsible for providing excellent customer service, protecting company assets through activities in safety, inventory recovery, and internal and external theft. Loss ...

previous pagenext page

Showing results 21-40

All JobsCustomer Service JobsCustomer Service Jobs in Guam

Customer Service information

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are good paying customer service jobs?

Customer service jobs that tend to pay higher wages include roles such as customer service managers, technical support specialists, and call center supervisors, often requiring experience and strong communication skills. Salaries can vary based on industry, location, and company size, with some positions offering benefits and opportunities for advancement.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, active listening to understand their needs, problem-solving abilities to resolve issues, patience to handle difficult situations, and empathy to provide a positive experience. These skills help ensure customer satisfaction and loyalty in a fast-paced environment. Familiarity with customer service tools and a positive attitude are also beneficial.
More about Customer Service jobs

What are the most commonly searched types of Customer Service jobs in Guam?

The most popular types of Customer Service jobs in Guam are:

What are popular job titles related to Customer Service jobs in Guam?

For Customer Service jobs in Guam, the most frequently searched job titles are:

What job categories do people searching Customer Service jobs in Guam look for?

The top searched job categories for Customer Service jobs in Guam are:

Customer Service jobs near you
Infographic showing various Customer Service job openings in Guam as of August 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 100% In-person job distribution.

Support Services Supervisor

COAST360 FEDERAL CREDIT UNION

Maite, GU • On-site

Full-time

Posted 4 days ago

Job description

We are seeking a dedicated and experienced Support Services Supervisor to oversee daily Support Services operations and ensure accurate, efficient, and compliant service delivery. This position provides leadership to the team, supports employee development, resolves operational issues, and assists the Support Services Manager with departmental goals and objectives.

The ideal candidate is a detail-oriented, team-focused leader with financial institution experience, strong communication skills, and a commitment to excellent member service.

Key Responsibilities:

  • Supervises, schedules, and coordinates daily Support Services team activities
  • Assigns work and reviews transactions for accuracy, quality, and compliance
  • Trains, coaches, and develops employees and assists with performance evaluations
  • Resolves member inquiries, account discrepancies, documentation errors, and transaction issues
  • Reviews account maintenance, new and closed accounts, dormant accounts, loan closings, disputes, IRA and shared branch transactions, and negative-balance memberships
  • Coordinates returned mail, account notices, forms, and departmental supplies
  • Prepares and reviews daily, weekly, and monthly reports
  • Assists with audits, internal controls, compliance, and process improvements
  • Promotes teamwork, accountability, security, and exceptional member service
  • Cross-sells credit union products and services
  • Performs other duties as assigned
  • High school diploma or GED required
  • Minimum of three (3) years of progressive member/customer service experience in a full-service financial institution and one (1) year of supervisory experience; or equivalent combination of education, training, and experience
  • Knowledge of financial institution operations, account ownership, products, services, and procedures
  • Strong communication, problem-solving, organizational, and leadership skills
  • Ability to interpret policies, procedures, and regulations and handle sensitive issues with professionalism
  • Proficiency with Microsoft Office and standard office equipment
  • Valid driver's license required

Apply