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Customer Service Trainee Jobs in Nottingham, MD (NOW HIRING)

CVS

Shift Supervisor/Management Trainee - $16-$24/hr

Dundalk, MD · On-site

$16 - $24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

CVS Health is seeking Shift Supervisors / Manager Trainees to assist with supervising store operations, supporting employees, and ensuring customer service and store performance standards are met.

CVS

Shift Supervisor/Management Trainee - $16-$24/hr

Arnold, MD · On-site

$16 - $24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

CVS Health is seeking Shift Supervisors / Manager Trainees to assist with supervising store operations, supporting employees, and ensuring customer service and store performance standards are met.

CVS

Shift Supervisor/Management Trainee - $16-$24/hr

Bel Air, MD · On-site

$16 - $24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

CVS Health is seeking Shift Supervisors / Manager Trainees to assist with supervising store operations, supporting employees, and ensuring customer service and store performance standards are met.

CVS

Shift Supervisor/Management Trainee - $16-$24/hr

Essex, MD · On-site

$16 - $24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

CVS Health is seeking Shift Supervisors / Manager Trainees to assist with supervising store operations, supporting employees, and ensuring customer service and store performance standards are met.

CVS

Shift Supervisor/Management Trainee - $16-$24/hr

Towson, MD · On-site

$16 - $24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

CVS Health is seeking Shift Supervisors / Manager Trainees to assist with supervising store operations, supporting employees, and ensuring customer service and store performance standards are met.

CVS

Shift Supervisor/Management Trainee - $16-$24/hr

Crofton, MD · On-site

$16 - $24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

CVS Health is seeking Shift Supervisors / Manager Trainees to assist with supervising store operations, supporting employees, and ensuring customer service and store performance standards are met.

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Showing results 21-40

All JobsCustomer Service JobsCustomer Service Trainee JobsCustomer Service Trainee Jobs in Nottingham, MD

Customer Service Trainee information

See Nottingham, MD salary details

$13

$21

$36

How much do customer service trainee jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer service trainee in Nottingham, MD is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $24.18 per hour, depending on experience, location, and employer.

What is a customer service trainee?

Customer Service Trainees are entry-level professionals who are learning the skills and knowledge necessary to assist customers effectively. They typically undergo training programs to understand company products, policies, and procedures, as well as to develop communication and problem-solving abilities. Their main role is to support experienced customer service representatives while gaining hands-on experience in handling customer inquiries and resolving issues. Over time, trainees are expected to become proficient and transition into full customer service roles.

What are the key skills and qualifications needed to thrive as a customer service trainee?

To thrive as a Customer Service Trainee, you need effective communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, basic computer proficiency, and exposure to helpdesk software are commonly expected. Patience, active listening, and a positive attitude are valuable soft skills that help build rapport with customers and resolve issues efficiently. These skills ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service trainees and how are they typically addressed?

Customer Service Trainees often face challenges such as handling difficult customers, learning company-specific systems, and managing a high volume of inquiries. These challenges are typically addressed through comprehensive onboarding programs, mentoring from experienced team members, and ongoing training in communication and problem-solving skills. Most organizations also provide regular feedback and support, helping trainees build confidence and competence in their roles as they progress.

What is the difference between Customer Service Trainee vs Customer Service Representative?

AspectCustomer Service TraineeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; some roles may prefer additional certifications
Work EnvironmentTraining programs, entry-level settingsCustomer-facing roles in retail, call centers, or service offices
Employer UsageInternship or training programs within companiesFull-time or part-time customer support roles
Search & Comparison IntentLearning about entry-level training rolesSeeking customer service job opportunities

In summary, a Customer Service Trainee is typically an entry-level position focused on training and skill development, often within a structured program. A Customer Service Representative is a more experienced role responsible for handling customer inquiries and providing support. The trainee role is ideal for those starting their career, while the representative role requires some prior knowledge or experience.

How to get into customer service trainee with no experience?

To become a customer service trainee with no experience, focus on developing strong communication and problem-solving skills, and consider completing relevant training or certifications such as customer service courses. Entry-level positions often require a positive attitude and willingness to learn, making internships or volunteer work valuable for gaining initial experience.

What career paths can start with a customer service trainee?

A customer service trainee can progress into roles such as customer service representative, team lead, supervisor, or customer experience specialist. Gaining experience in communication, problem-solving, and product knowledge can also lead to careers in sales, account management, or administrative positions within the same organization.

What are the most commonly searched types of Customer Service jobs in Nottingham, MD?

The most popular types of Customer Service jobs in Nottingham, MD are:

What cities near Nottingham, MD are hiring for Customer Service Trainee jobs?

Cities near Nottingham, MD with the most Customer Service Trainee job openings:

Customer Service Trainee jobs near you
Infographic showing various Customer Service Trainee job openings in Nottingham, MD as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $43,783 per year, or $21 per hour.

Shift Supervisor/Management Trainee - $16-$24/hr

CVS

Dundalk, MD • On-site

$16 - $24/hr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

CVS Health rating

5.8

Company rating: 5.8 out of 10

Based on 4,338 frontline employees who took The Breakroom Quiz

89th of 112 rated pharmacies

Job description

CVS Health is seeking Shift Supervisors / Manager Trainees to assist with supervising store operations, supporting employees, and ensuring customer service and store performance standards are met. Shift Supervisors and Manager Trainees are responsible for supervising store associates during shifts, assisting customers, handling customer service issues, operating cash registers, managing cash drawers and deposits, stocking shelves, organizing merchandise, and helping maintain store cleanliness and organization. Manager Trainees may also assist with scheduling, inventory management, training employees, merchandising, and learning store management responsibilities. This position typically pays $16 to $24 per hour, with opportunities for overtime pay, holiday pay, and performance-based bonuses depending on location and experience. Shift Supervisors and Manager Trainees are responsible for supervising employees during shifts, assisting with store opening and closing procedures, handling cash management and register counts, assisting with inventory and merchandising, training new employees, handling customer concerns, and ensuring company policies and procedures are followed. Manager Trainees are trained to move into Assistant Store Manager and Store Manager roles. Full-time employees may be eligible for benefits including health, dental, and vision insurance, 401(k) with company match, paid time off, employee discount programs, tuition assistance programs, and opportunities for advancement into Assistant Store Manager and Store Manager positions. Some locations may also offer performance bonuses and management incentive programs.

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