Customer Service Trainee Jobs in Mableton, GA (NOW HIRING)

Summary
Our Sales Trainee position is designed to familiarize the employee with corrugated manufacturing to better prepare the employee for entering Sales. Exposure to the business will include, but is not limited to: Design, Testing, Customer Service, Scheduling, Quality, Waste, Corrugator, Converting, Shipping and Sales. Active participation and skills practice during and after the training period are critical to a successful transition into Sales.
Sales Trainee Duties and Responsibilities
Possess good project management skills driving commercialization and other opportunities against business strategies
Self-starter and proactive in challenging technical assumptions and current business practices
Demonstrate strong troubleshooting skills with the mindset of continuous improvement techniques (such as Lean, Six Sigma, etc.), showing thorough understanding of the interactions between process operations, ingredients, methods, environment and people to provide robust operating systems
Work closely with all departments on a rotation to share workload and will be fully immersed in as many job functions as necessary. The objective is to learn interactively through contribution.
Demonstrate technical and business expertise for our packaging systems offering strategic direction for existing and new packaging solutions and technologies
Education and Experience Requirements
High school diploma or GED
Previous experience in a Sales function or related coursework or experience in corrugated/packaging industry is preferred
Preferred background to include:
Production experience
Knowledge of quality standards
Design knowledge
Interaction with customer
LANGUAGE SKILLS:
Ability to read and interpret documents such as sales reports, operating instructions, and training and procedure manuals. Ability to write reports and correspondence. Ability to speak and communicate clearly and effectively.
MATHEMATICAL SKILLS:
Ability to calculate figures and amounts such as discounts, costs, proportions, percentages, and volume.
REASONING ABILITY:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or graphic form.
PHYSICAL DEMANDS:
Employee is regularly required to walk and talk and hear, stand, and sit. Vision requirements include: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Able to move materials on pallets at Pratt and VMI location and stock stations with said materials.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the functions of this job.
While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions, moving mechanical parts, and fumes or airborne particles. The noise level in the work environment is usually loud.
In addition, the employee frequently drives to and from customers and prospects and may experience hazardous driving conditions.
PERFORMANCE MEASUREMENTS:
The performance of the Sales Trainee will be measured as follows:
Operating Standards
Personal
Employee relations
Creativity
COMPUTER SKILLS:
Excel spreadsheet
PowerPoint presentations
Data collection & reporting
Strong communication & documentation skills
Ability to multitask
Manage projects and lead activity

Pratt Industries is America's 5th largest paper and packaging company with more than 9,000 highly skilled green collar employees dedicated to the environment and sustainability. Pratt Industries is one of the largest corrugated packaging companies in America, with sophisticated manufacturing facilities in more than twenty states. The company operates several of the most modern, cost effective paper mills in the country, as well as a series of sheet and box plants strategically placed throughout the United States offering a wide range of creative packaging solutions. Pratt Industries is committed to recycling and the environment by harvesting the urban forest.
Pratt Industries offers competitive compensation plans with full benefits package including medical, dental, vision, life, disability, All State, Pre-Paid Legal, and 401(k) with company match, paid vacation, paid holidays, and childbearing and parental leave.