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Customer Service Trainee Jobs in Howell, MI (NOW HIRING)

Enterprise Holdings

Management Trainee

Jackson, MI · On-site

$51K/yr

Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning and an ...

Enterprise Holdings

Management Trainee

Plymouth, MI

$51K/yr

Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning and an ...

Enterprise Holdings

Management Trainee

Wixom, MI

$51K/yr

Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning and an ...

Enterprise Holdings

Management Trainee

Brighton, MI · On-site

$51K/yr

Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning and an ...

Enterprise Holdings

Management Trainee

Wixom, MI · On-site

$51K/yr

Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning and an ...

Enterprise Holdings

Management Trainee

Waterford, MI · On-site

$51K/yr

Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning and an ...

Enterprise Holdings

Management Trainee

Brighton, MI

$51K/yr

Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning and an ...

Enterprise Holdings

Management Trainee

Plymouth, MI · On-site

$51K/yr

Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning and an ...

Enterprise Holdings

Management Trainee

Wixom, MI · On-site

$51K/yr

Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning and an ...

Enterprise Holdings

Management Trainee

Brighton, MI · On-site

$51K/yr

Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning and an ...

Enterprise Holdings

Management Trainee

Grand Blanc, MI · On-site

$51K/yr

Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning and an ...

Enterprise Mobility Inc

Management Trainee

Wixom, MI · On-site

$51K/yr

Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning and an ...

Enterprise Holdings

Management Trainee

Grand Blanc, MI · On-site

$51K/yr

Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning and an ...

Enterprise Mobility Inc

Management Trainee

Wixom, MI · On-site

$51K/yr

Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning and an ...

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All JobsCustomer Service JobsCustomer Service Trainee JobsCustomer Service Trainee Jobs in Howell, MI

Customer Service Trainee information

See Howell, MI salary details

$13

$19

$33

How much do customer service trainee jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for customer service trainee in Howell, MI is $19.79, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $22.74 per hour, depending on experience, location, and employer.

What is a customer service trainee?

Customer Service Trainees are entry-level professionals who are learning the skills and knowledge necessary to assist customers effectively. They typically undergo training programs to understand company products, policies, and procedures, as well as to develop communication and problem-solving abilities. Their main role is to support experienced customer service representatives while gaining hands-on experience in handling customer inquiries and resolving issues. Over time, trainees are expected to become proficient and transition into full customer service roles.

What are the key skills and qualifications needed to thrive as a customer service trainee?

To thrive as a Customer Service Trainee, you need effective communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, basic computer proficiency, and exposure to helpdesk software are commonly expected. Patience, active listening, and a positive attitude are valuable soft skills that help build rapport with customers and resolve issues efficiently. These skills ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service trainees and how are they typically addressed?

Customer Service Trainees often face challenges such as handling difficult customers, learning company-specific systems, and managing a high volume of inquiries. These challenges are typically addressed through comprehensive onboarding programs, mentoring from experienced team members, and ongoing training in communication and problem-solving skills. Most organizations also provide regular feedback and support, helping trainees build confidence and competence in their roles as they progress.

What is the difference between Customer Service Trainee vs Customer Service Representative?

AspectCustomer Service TraineeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; some roles may prefer additional certifications
Work EnvironmentTraining programs, entry-level settingsCustomer-facing roles in retail, call centers, or service offices
Employer UsageInternship or training programs within companiesFull-time or part-time customer support roles
Search & Comparison IntentLearning about entry-level training rolesSeeking customer service job opportunities

In summary, a Customer Service Trainee is typically an entry-level position focused on training and skill development, often within a structured program. A Customer Service Representative is a more experienced role responsible for handling customer inquiries and providing support. The trainee role is ideal for those starting their career, while the representative role requires some prior knowledge or experience.

How to get into customer service trainee with no experience?

To become a customer service trainee with no experience, focus on developing strong communication and problem-solving skills, and consider completing relevant training or certifications such as customer service courses. Entry-level positions often require a positive attitude and willingness to learn, making internships or volunteer work valuable for gaining initial experience.

What career paths can start with a customer service trainee?

A customer service trainee can progress into roles such as customer service representative, team lead, supervisor, or customer experience specialist. Gaining experience in communication, problem-solving, and product knowledge can also lead to careers in sales, account management, or administrative positions within the same organization.

What are the most commonly searched types of Customer Service jobs in Howell, MI?

The most popular types of Customer Service jobs in Howell, MI are:

What cities near Howell, MI are hiring for Customer Service Trainee jobs?

Cities near Howell, MI with the most Customer Service Trainee job openings:

Customer Service Trainee jobs near you

Management Trainee

Enterprise Holdings

Jackson, MI • On-site

$51K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Enterprise Holdings rating

7.2

Company rating: 7.2 out of 10

Based on 267 frontline employees who took The Breakroom Quiz

112th of 174 rated vehicle equipment hire

Job description

Overview

Start your career with Enterprise Mobility! We're hiring immediately for our respected Management Training Program.

Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning and an open end that's full of opportunities. With training, development, mentoring, and a culture of promotion from within, you'll always be progressing in your career.

This position is located at Jackson, MI .

We offer a robust Benefits Package including, but not limited to:

  • Competitive Compensation - This position offers targeted 1st year annual compensation of $51,542.20 with an average 45 hour work week.
  • Paid Time Off, starting with 21 days off per year 
  • Health, Dental, Vision insurance; Life Insurance; Prescription coverage
  • Employee discounts on car rentals, car purchases and much more!
  • 401(k) retirement plan with company match and profit sharing

Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.  

Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories. 

Responsibilities

We are now hiring for immediate openings in our Management Training program. As a MT, you'll start learning our business from day one while based out of one of our neighborhood branches. You will be entrusted to serve as both the face of Enterprise to customers and partners and the behind-the-scenes operational expert. In our structured program, you will master the knowledge and skills you need to eventually run your own branch, cultivate new business and develop your team.

In our hands-on learning environment, you will receive the guidance, mentoring, and support you need to be successful. You will also get out into the community and establish the relationships essential to building your own business.

We'll teach you how to excel at customer service, sales and marketing, finance, and operations. And you'll learn what it means to always put our customers first. Ours is a culture of friendly competition, which is critical to growing our business - and your success.

Equal Opportunity Employer/Disability/Veterans

Qualifications
  • Must have a Bachelors degree or be within 1 semester of graduating with a Bachelors degree. 
  • Must have a valid driver's license with no more than two moving violations and/or at-fault accidents on driving record in the past three years, regardless of points.
  • No drug or alcohol related convictions (DWI/DUI) on driving record in the past 5 years.
  • Must have a minimum of 1 (one) year of experience (within the last 5 years) in one of the following areas:
      • Sales-commission sales or sales with set goals and/or bonus potential
      • Customer service in a sales industry (i.e. retail, restaurant, hospitality)
      • Participation as an athlete on a professional, semi-professional or collegiate team
      • Leadership role in the military, clubs, or organizations 
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Employment Type: FULL_TIME

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