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Customer Service Trainee Jobs in Howell, MI (NOW HIRING)

Domino's

Customer Service Representative

West Bloomfield, MI · On-site

$14.75 - $20.25/hr

Customer Service Representatives are responsible for greeting customers, answering phones ... For those opting to become managers sometime in their professional careers, Management Trainee ...

Domino's

Customer Service Representative

South Lyon, MI · On-site

$15 - $20.25/hr

Customer Service Representatives are responsible for greeting customers, answering phones ... For those opting to become managers sometime in their professional careers, Management Trainee ...

Menard, Inc

Manager Trainee

Wixom, MI

Outstanding Customer Service skills? * Ability to lead and develop a team? * Leadership experience or a Business-related degree preferred If so, start building your career right away! Apply today! We ...

Menards, Inc.

Manager Trainee

Wixom, MI · On-site

Outstanding Customer Service skills? * Ability to lead and develop a team? * Leadership experience or a Business-related degree preferred If so, start building your career right away! Apply today! We ...

Hydromax USA

Technician Trainee - Water

Novi, MI · On-site

$20 - $23/hr

Technician Trainee - Water Location: Novi, MI Compensation: $20-$23 per hour depending on ... All of this is accomplished while safely providing customers with unequaled customer service and ...

Buckle

Management Trainee Program

Novi, MI · On-site

... customer service and selling skills Consistently perform leadership actions and maintain high ... Management Trainee assignments with District Manager Establish relationships and excellent ...

The Buckle

Management Trainee Program

Novi, MI · On-site

Summary The Management Trainee position's primary responsibility is to fulfill our mission ... Model, encourage and demonstrate leadership in customer service and selling skills * Consistently ...

The Buckle, Inc.

Management Trainee Program

Novi, MI · On-site

Summary The Management Trainee position's primary responsibility is to fulfill our mission ... Model, encourage and demonstrate leadership in customer service and selling skills * Consistently ...

Buckle

Management Trainee Program

Novi, MI · On-site

Summary The Management Trainee position's primary responsibility is to fulfill our mission ... Model, encourage and demonstrate leadership in customer service and selling skills * Consistently ...

Buckle

Management Trainee Program

Novi, MI · On-site

Summary The Management Trainee position's primary responsibility is to fulfill our mission ... Model, encourage and demonstrate leadership in customer service and selling skills * Consistently ...

MacAllister Machinery

Parts Trainee

Novi, MI

... customers needing parts for their equipment. The successful candidate would process parts orders in a timely manner to provide quality and efficient service. Responsibilities A Parts Trainee under ...

New

MacAllister Machinery

Parts Trainee

Novi, MI

... customers needing parts for their equipment. The successful candidate would process parts orders in a timely manner to provide quality and efficient service. Responsibilities A Parts Trainee under ...

New

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All JobsCustomer Service JobsCustomer Service Trainee JobsCustomer Service Trainee Jobs in Howell, MI

Customer Service Trainee information

See Howell, MI salary details

$13

$19

$33

How much do customer service trainee jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for customer service trainee in Howell, MI is $19.79, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $22.74 per hour, depending on experience, location, and employer.

What is a customer service trainee?

Customer Service Trainees are entry-level professionals who are learning the skills and knowledge necessary to assist customers effectively. They typically undergo training programs to understand company products, policies, and procedures, as well as to develop communication and problem-solving abilities. Their main role is to support experienced customer service representatives while gaining hands-on experience in handling customer inquiries and resolving issues. Over time, trainees are expected to become proficient and transition into full customer service roles.

What are the key skills and qualifications needed to thrive as a customer service trainee?

To thrive as a Customer Service Trainee, you need effective communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, basic computer proficiency, and exposure to helpdesk software are commonly expected. Patience, active listening, and a positive attitude are valuable soft skills that help build rapport with customers and resolve issues efficiently. These skills ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service trainees and how are they typically addressed?

Customer Service Trainees often face challenges such as handling difficult customers, learning company-specific systems, and managing a high volume of inquiries. These challenges are typically addressed through comprehensive onboarding programs, mentoring from experienced team members, and ongoing training in communication and problem-solving skills. Most organizations also provide regular feedback and support, helping trainees build confidence and competence in their roles as they progress.

What is the difference between Customer Service Trainee vs Customer Service Representative?

AspectCustomer Service TraineeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; some roles may prefer additional certifications
Work EnvironmentTraining programs, entry-level settingsCustomer-facing roles in retail, call centers, or service offices
Employer UsageInternship or training programs within companiesFull-time or part-time customer support roles
Search & Comparison IntentLearning about entry-level training rolesSeeking customer service job opportunities

In summary, a Customer Service Trainee is typically an entry-level position focused on training and skill development, often within a structured program. A Customer Service Representative is a more experienced role responsible for handling customer inquiries and providing support. The trainee role is ideal for those starting their career, while the representative role requires some prior knowledge or experience.

How to get into customer service trainee with no experience?

To become a customer service trainee with no experience, focus on developing strong communication and problem-solving skills, and consider completing relevant training or certifications such as customer service courses. Entry-level positions often require a positive attitude and willingness to learn, making internships or volunteer work valuable for gaining initial experience.

What career paths can start with a customer service trainee?

A customer service trainee can progress into roles such as customer service representative, team lead, supervisor, or customer experience specialist. Gaining experience in communication, problem-solving, and product knowledge can also lead to careers in sales, account management, or administrative positions within the same organization.

What are the most commonly searched types of Customer Service jobs in Howell, MI?

The most popular types of Customer Service jobs in Howell, MI are:

What cities near Howell, MI are hiring for Customer Service Trainee jobs?

Cities near Howell, MI with the most Customer Service Trainee job openings:

Customer Service Trainee jobs near you

Customer Service Trainee

Delta Dental of Michigan

Farmington Hills, MI • Remote

$14.25 - $19.75/hr

Full-time

Medical, Dental

Re-posted 26 days ago

Job description

Job Title:

Customer Service Trainee

Number of Positions:

16

Location:

Farmington Hills, MI

Location Specifics:

Fully Remote

Job Summary:

Candidates must reside in Michigan within a reasonable commuting distance of our Farmington Hills, MI office for team meetings, collaborative sessions, and training.

Training will be hybrid.

At Delta Dental of Michigan, Ohio, and Indiana we work to improve oral health through benefit plans, advocacy and community support, and we amplify this mission by investing in initiatives that build healthy, smart, vibrant communities for all. We are one of the largest dental plan administrators in the country, and are part of the Delta Dental Plans Association, which operates two of the largest dental networks in the nation.

At Delta Dental, we celebrate our All In culture. It's a mindset, feeling and attitude we wrap around all that we do - from taking charge of our careers, to helping colleagues and lending a hand in the community.

Typical Assignments:

In a developing and learning capacity, the Trainee will perform the following typical assignments:

  • Researches inquiries by accessing the claims processing system and other informational sources

  • Responds to customer/group and provider questions through telephone contact and/or written communication (such as mail) using proper etiquette, grammar, punctuation, etc.

  • Maintains related departmental records and files

  • Operates office equipment which may include a personal computer, calculator, copier, fax machine, etc.

  • Makes corrections to claims and eligibility

  • Enters new claims, eligibility and subscriber information into the mainframe

  • Reviews subscriber's coverage to determine type and level of benefits

#LI-Remote

Minimum Requirements:

Bidding Requirements:

  • Possess a high school diploma or equivalent

  • One year of customer service experience in a business environment that requires the use of a computer program to assist the customer, preferably in a call center, and/or dental experience

  • Successful completion of the customer service simulation test (minimum score of 62 out of a possible 100) (assessment waived if candidate previously passed test while at Delta Dental or if previously held Customer Service Trainee, Customer Service Advisor or Customer Service Associate position)

  • Employees bidding the first shift must have the ability to begin work 8:25 a.m. or work until 6:30 p.m., Monday through Friday

  • Employees bidding the second shift must have the ability to begin work at 11:00 a.m. or work until 12:00 Midnight, Monday through Friday

The company will provide equal employment and advancement opportunity within the context of its unique business environment without regard to race, color, religion, gender, gender identity, gender expression, age, national origin, familial status, citizenship, genetic information, disability, sex, sexual orientation, marital status, pregnancy, height, weight, military status, or any other status protected under federal, state, or local law or ordinance.

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