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Customer Service Trainee Jobs in Texas (NOW HIRING)

EZCORP

Retail Customer Service

Houston, TX

$14.50 - $19/hr

Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and ... As part of our Customer Service team in our stores, you will provide a friendly, courteous, and ...

EZCORP

Retail Customer Service

Austin, TX

$15 - $19.75/hr

Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and ... As part of our Customer Service team in our stores, you will provide a friendly, courteous, and ...

EZCORP

Retail Customer Service

Austin, TX

$15 - $19.75/hr

Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and ... As part of our Customer Service team in our stores, you will provide a friendly, courteous, and ...

EZCORP

Retail Customer Service

Beaumont, TX

$11 - $15/hr

Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and ... As part of our Customer Service team in our stores, you will provide a friendly, courteous, and ...

EZCORP

Retail Customer Service

Conroe, TX

$11 - $15/hr

Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and ... As part of our Customer Service team in our stores, you will provide a friendly, courteous, and ...

EZCorp, Inc.

Retail Customer Service

Austin, TX · On-site

$14.50 - $19/hr

Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and ... As part of our Customer Service team in our stores, you will provide a friendly, courteous, and ...

EZCorp, Inc.

Retail Customer Service

Houston, TX · On-site

$14.50 - $19/hr

Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and ... As part of our Customer Service team in our stores, you will provide a friendly, courteous, and ...

EZCorp, Inc.

Retail Customer Service

Austin, TX · On-site

$15.25 - $20.25/hr

Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and ... As part of our Customer Service team in our stores, you will provide a friendly, courteous, and ...

EZCorp, Inc.

Retail Customer Service

Austin, TX · On-site

$15.75 - $20.75/hr

Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and ... As part of our Customer Service team in our stores, you will provide a friendly, courteous, and ...

EZCORP

Retail Customer Service

Galveston, TX

$14.25 - $18.75/hr

Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and ... As part of our Customer Service team in our stores, you will provide a friendly, courteous, and ...

EZCORP

Retail Customer Service

Baytown, TX

$11 - $15/hr

Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and ... As part of our Customer Service team in our stores, you will provide a friendly, courteous, and ...

EZCORP

Retail Customer Service

Houston, TX

$14.50 - $19/hr

Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and ... As part of our Customer Service team in our stores, you will provide a friendly, courteous, and ...

EZCORP

Retail Customer Service

Houston, TX

$11 - $15/hr

Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and ... As part of our Customer Service team in our stores, you will provide a friendly, courteous, and ...

EZCORP

Retail Customer Service

Houston, TX

$14.50 - $19/hr

Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and ... As part of our Customer Service team in our stores, you will provide a friendly, courteous, and ...

EZCorp, Inc.

Retail Customer Service

Houston, TX · On-site

$11 - $15/hr

Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and ... As part of our Customer Service team in our stores, you will provide a friendly, courteous, and ...

EZCorp, Inc.

Retail Customer Service

Houston, TX · On-site

$13.75 - $18/hr

Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and ... As part of our Customer Service team in our stores, you will provide a friendly, courteous, and ...

EZCorp, Inc.

Retail Customer Service

Houston, TX · On-site

$13.25 - $17.25/hr

Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and ... As part of our Customer Service team in our stores, you will provide a friendly, courteous, and ...

EZCORP

Retail Customer Service

Webster, TX

$13.50 - $17.50/hr

Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and ... As part of our Customer Service team in our stores, you will provide a friendly, courteous, and ...

EZCORP

Retail Customer Service

Austin, TX

$15 - $19.75/hr

Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and ... As part of our Customer Service team in our stores, you will provide a friendly, courteous, and ...

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All JobsCustomer Service JobsCustomer Service Trainee JobsCustomer Service Trainee Jobs in Texas

Customer Service Trainee information

See Texas salary details

$12

$19

$33

How much do customer service trainee jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for customer service trainee in Texas is $19.70, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $22.60 per hour, depending on experience, location, and employer.

What are Customer Service Trainees?

Customer Service Trainees are entry-level professionals who are learning the skills and knowledge necessary to assist customers effectively. They typically undergo training programs to understand company products, policies, and procedures, as well as to develop communication and problem-solving abilities. Their main role is to support experienced customer service representatives while gaining hands-on experience in handling customer inquiries and resolving issues. Over time, trainees are expected to become proficient and transition into full customer service roles.

What is the difference between Customer Service Trainee vs Customer Service Representative?

AspectCustomer Service TraineeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; some roles may prefer additional certifications
Work EnvironmentTraining programs, entry-level settingsCustomer-facing roles in retail, call centers, or service offices
Employer UsageInternship or training programs within companiesFull-time or part-time customer support roles
Search & Comparison IntentLearning about entry-level training rolesSeeking customer service job opportunities

In summary, a Customer Service Trainee is typically an entry-level position focused on training and skill development, often within a structured program. A Customer Service Representative is a more experienced role responsible for handling customer inquiries and providing support. The trainee role is ideal for those starting their career, while the representative role requires some prior knowledge or experience.

What are some common challenges faced by Customer Service Trainees and how are they typically addressed?

Customer Service Trainees often face challenges such as handling difficult customers, learning company-specific systems, and managing a high volume of inquiries. These challenges are typically addressed through comprehensive onboarding programs, mentoring from experienced team members, and ongoing training in communication and problem-solving skills. Most organizations also provide regular feedback and support, helping trainees build confidence and competence in their roles as they progress.

What are the key skills and qualifications needed to thrive as a Customer Service Trainee, and why are they important?

To thrive as a Customer Service Trainee, you need effective communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, basic computer proficiency, and exposure to helpdesk software are commonly expected. Patience, active listening, and a positive attitude are valuable soft skills that help build rapport with customers and resolve issues efficiently. These skills ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.
What are the most commonly searched types of Customer Service jobs in Texas? The most popular types of Customer Service jobs in Texas are:
What cities in Texas are hiring for Customer Service Trainee jobs? Cities in Texas with the most Customer Service Trainee job openings:
Customer Service Trainee jobs near you
Infographic showing various Customer Service Trainee job openings in Texas as of July 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $40,984 per year, or $19.7 per hour.

Service Apprentice / Service Trainee - Houston, TX

DMG MORI USA, INC

Humble, TX • On-site

$55K/yr

Full-time

Re-posted 21 days ago

Job description

Title: Service Engineer Apprentice

Reports to: Service Manager, (Assigned Technical Center)

Location: Preferred residence Houston, TX or adjacent areas

Hours: Monday through Friday, 8:00am to 5:00pm

Classification: Non Exempt

Travel: 75%

Employment is conditioned on DMG MORI's ability to obtain and maintain any necessary export licensing.

Essential Job Functions:

Service Apprentice will participate in training and development where the incumbent learns to repair, install and move all DMG MORI machines. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Responsibilities include up to and not limited to:

  • Complete all Classroom, factory training and online classes, and pass with 80% or higher scores.
  • Shadow Service Engineers on service calls, which require traveling with the Service Engineer to customer sites
  • Learning through observation, while assisting Service Engineers on the call.
  • Progression in the apprentice program is competency based, participants are generally enrolled for 2 to 3 years before they receive certification and promotion to Service Engineer.
  • Other duties as assigned.

Minimum Requirements:

  • High School diploma or GED.
  • Demonstrated mechanical, pneumatic, hydraulic, electrical, or electronic, aptitude.
  • Experience in CNC manufacturing, maintenance, a related field, a journeyman certificate and/or extensive experience (5+Years) in machine/manufacturing maintenance or related field - such as military maintenance training and experience preferred.
  • Analytical/problem solving abilities to define, troubleshoot, and repair a machine without assistance
  • High interpersonal and social skills required to successfully complete assignments in stressful situations
  • Ability to communicate professionally and create positive relationships with customers
  • Verbal skills to effectively communicate varying levels of internal technical staff and customers
  • Time management skills to plan work and travel schedules to minimize downtime/nonproductive time
  • Adaptability to abrupt changes in work schedule and travel arrangements
  • Proven written skills and discipline to complete required Technical documents and Reports in a timely fashion.
  • Ability to travel domestic and/or internationally to visit customer locations and/or trade shows
  • Ability to follow complex written and verbal instructions correctly.
  • Other duties as assigned.

Work Environment:

Exposure to manufacturing/machining environments which may present possible hazards such as noise, electricity, chemicals, heavy equipment, and other automated and manual machinery. General office environment experienced at DMG MORI office.

Physical Demands:

Frequent: Travel, operating a vehicle, sitting, standing, walking, bending, squatting, stooping, and reaching. Pushing, pulling, and lifting objects. Repetitive foot, leg, hand, arm, shoulder, and torso movements. Periodic: Operating power equipment, sitting at desk, utilizing computers and phones. Occasional: Lifting or moving up to 50lbs.


We are an Equal Opportunity Employer. We maintain a drug-free workplace and perform pre-employment substance abuse screening