Customer Service Tech
Knoxville, TN · On-site
$16.50 - $22.25/hr
Customer Service Tech Location: Tennessee-Knoxville Requisition ID: 2602964
Knoxville, TN · On-site
$16.50 - $22.25/hr
Customer Service Tech Location: Tennessee-Knoxville Requisition ID: 2602964
Knoxville, TN · On-site
$16.50 - $22.25/hr
Customer Service Tech Location: Tennessee-Knoxville Requisition ID: 2602964
Knoxville, TN · On-site
$16.50 - $22.25/hr
Horton, Inc. is currently looking for an Customer Service Technician . The right candidate will primary goal is to maintain an elevated level of customer satisfaction among homeowners. This is ...
Knoxville, TN · On-site
$16.50 - $22.25/hr
Horton, Inc. is currently looking for an Customer Service Technician . The right candidate will primary goal is to maintain an elevated level of customer satisfaction among homeowners. This is ...
Knoxville, TN · On-site
$16.50 - $22.25/hr
Horton, Inc. is currently looking for an Customer Service Technician . The right candidate will primary goal is to maintain an elevated level of customer satisfaction among homeowners. This is ...
Knoxville, TN · On-site
$16.50 - $22.25/hr
Horton, Inc. is currently looking for an Customer Service Technician . The right candidate will primary goal is to maintain an elevated level of customer satisfaction among homeowners. This is ...
$16.50 - $22.25/hr
Horton, Inc. is currently looking for an Customer Service Technician . The right candidate will primary goal is to maintain an elevated level of customer satisfaction among homeowners. This is ...
$16.50 - $22.25/hr
Horton, Inc. is currently looking for an Customer Service Technician . The right candidate will primary goal is to maintain an elevated level of customer satisfaction among homeowners. This is ...
Athens, TN · On-site
Responsibilities * Perform diagnostics and repairs on John Deere equipment and technology ... Identify and communicate solutions for customer service opportunities in area of responsibility
Athens, TN · On-site
Responsibilities * Perform diagnostics and repairs on John Deere equipment and technology ... Identify and communicate solutions for customer service opportunities in area of responsibility
Athens, TN · On-site
Responsibilities * Perform diagnostics and repairs on John Deere equipment and technology ... Identify and communicate solutions for customer service opportunities in area of responsibility
Athens, TN · On-site
Responsibilities * Perform diagnostics and repairs on John Deere equipment and technology ... Identify and communicate solutions for customer service opportunities in area of responsibility
Pigeon Forge, TN · On-site
Develop a work schedule to minimize the impact on customer service and restaurant operations. Qualifications: The candidate must have the ability to work independently. This individual must have the ...
Pigeon Forge, TN · On-site
Develop a work schedule to minimize the impact on customer service and restaurant operations. Qualifications: The candidate must have the ability to work independently. This individual must have the ...
Memphis, TN · On-site
Develop a work schedule to minimize the impact on customer service and restaurant operations. Qualifications: The candidate must have the ability to work independently. This individual must have the ...
Memphis, TN · On-site
Develop a work schedule to minimize the impact on customer service and restaurant operations. Qualifications: The candidate must have the ability to work independently. This individual must have the ...
Pigeon Forge, TN · On-site
Develop a work schedule to minimize the impact on customer service and restaurant operations. Qualifications: The candidate must have the ability to work independently. This individual must have the ...
Pigeon Forge, TN · On-site
Develop a work schedule to minimize the impact on customer service and restaurant operations. Qualifications: The candidate must have the ability to work independently. This individual must have the ...
Pigeon Forge, TN · On-site
Develop a work schedule to minimize the impact on customer service and restaurant operations. Qualifications: The candidate must have the ability to work independently. This individual must have the ...
Pigeon Forge, TN · On-site
Develop a work schedule to minimize the impact on customer service and restaurant operations. Qualifications: The candidate must have the ability to work independently. This individual must have the ...
Develop a work schedule to minimize the impact on customer service and restaurant operations. Qualifications: The candidate must have the ability to work independently. This individual must have the ...
Develop a work schedule to minimize the impact on customer service and restaurant operations. Qualifications: The candidate must have the ability to work independently. This individual must have the ...
Memphis, TN · On-site
Develop a work schedule to minimize the impact on customer service and restaurant operations. Qualifications: The candidate must have the ability to work independently. This individual must have the ...
Memphis, TN · On-site
Develop a work schedule to minimize the impact on customer service and restaurant operations. Qualifications: The candidate must have the ability to work independently. This individual must have the ...
Mountain City, TN · On-site
Develop a work schedule to minimize the impact on customer service and restaurant operations. Qualifications: The candidate must have the ability to work independently. This individual must have the ...
Mountain City, TN · On-site
Develop a work schedule to minimize the impact on customer service and restaurant operations. Qualifications: The candidate must have the ability to work independently. This individual must have the ...
Mountain City, TN · On-site
Develop a work schedule to minimize the impact on customer service and restaurant operations. Qualifications: The candidate must have the ability to work independently. This individual must have the ...
Mountain City, TN · On-site
Develop a work schedule to minimize the impact on customer service and restaurant operations. Qualifications: The candidate must have the ability to work independently. This individual must have the ...
Memphis, TN · On-site
Develop a work schedule to minimize the impact on customer service and restaurant operations. Qualifications: The candidate must have the ability to work independently. This individual must have the ...
Memphis, TN · On-site
Develop a work schedule to minimize the impact on customer service and restaurant operations. Qualifications: The candidate must have the ability to work independently. This individual must have the ...
Service Tech (TN, Nashville) TN, Nashville About the Role Five Star Breaktime Solutions is a ... Deliver exceptional customer service by communicating effectively with client-site employees.
Service Tech (TN, Nashville) TN, Nashville About the Role Five Star Breaktime Solutions is a ... Deliver exceptional customer service by communicating effectively with client-site employees.
Memphis, TN · On-site
Installer/Service Tech Salary Range: Depends on Experience Location: Memphis TN Description ... Service Center or at a customer site, which includes limited testing, repairing, modifying, and ...
Quick apply
Memphis, TN · On-site
Installer/Service Tech Salary Range: Depends on Experience Location: Memphis TN Description ... Service Center or at a customer site, which includes limited testing, repairing, modifying, and ...
Deliver exceptional customer service through professional communication and responsiveness * Ensure customer equipment remains clean, operational, and compliant with company standards Safety ...
Deliver exceptional customer service through professional communication and responsiveness * Ensure customer equipment remains clean, operational, and compliant with company standards Safety ...
Be Seen First
Memphis, TN · On-site
$18 - $24/hr
This position is to the primary function of a Field Roofing Service Tech to deliver excellent service to customers while representing the Company in a professional and courteous manner at all times.
Quick apply
Be Seen First
Memphis, TN · On-site
$18 - $24/hr
This position is to the primary function of a Field Roofing Service Tech to deliver excellent service to customers while representing the Company in a professional and courteous manner at all times.
Be Seen First
Collierville, TN · On-site
$18 - $24/hr
This position is to the primary function of a Field Roofing Service Tech to deliver excellent service to customers while representing the Company in a professional and courteous manner at all times.
Quick apply
Be Seen First
Collierville, TN · On-site
$18 - $24/hr
This position is to the primary function of a Field Roofing Service Tech to deliver excellent service to customers while representing the Company in a professional and courteous manner at all times.
$9.82 - $11.54
4% of jobs
$11.54 - $13.27
6% of jobs
$13.27 - $14.99
14% of jobs
$15.03 is the 25th percentile. Wages below this are outliers.
$14.99 - $16.72
23% of jobs
The median wage is $16.88 / hr.
$16.72 - $18.45
23% of jobs
$19.31 is the 75th percentile. Wages above this are outliers.
$18.45 - $20.17
7% of jobs
$20.17 - $21.90
7% of jobs
$21.90 - $23.62
5% of jobs
$23.62 - $25.35
5% of jobs
$25.35 - $27.07
2% of jobs
$27.07 - $28.80
1% of jobs
$9
$18
$28
A typical day for a Customer Service Tech involves fielding customer inquiries via phone, email, or chat, diagnosing and resolving technical issues, and documenting support activities in internal systems. You may also work with other technical teams to escalate complex problems and follow up with customers to ensure issues are fully resolved. The role can require multitasking between troubleshooting, customer updates, and administrative duties. Teamwork is essential, as Customer Service Techs often collaborate with others to share knowledge and provide seamless support. This dynamic environment offers variety in day-to-day tasks and opportunities to build valuable skills for career advancement.
A Customer Service Tech is responsible for assisting customers with technical issues, troubleshooting problems, and providing product support. They may work over the phone, via email, or through live chat to help resolve technical inquiries. This role requires strong problem-solving skills, patience, and the ability to explain complex solutions in an easy-to-understand manner. Customer Service Techs often work with IT systems, software, or hardware, depending on the company’s products or services.
To thrive as a Customer Service Tech, you need strong troubleshooting abilities, basic technical know-how (usually in hardware or software support), and a high school diploma or equivalent. Familiarity with ticketing systems, customer relationship management (CRM) software, and sometimes certifications like CompTIA A+ are common requirements. Excellent communication, patience, and problem-solving skills make candidates stand out in dealing with clients of varying technical backgrounds. These competencies ensure prompt issue resolution and a positive customer experience, crucial for business retention and reputation.

$16.50 - $22.25/hr
Other
Medical, Dental, Vision, Life, Retirement, PTO
Posted 13 days ago
7.4
Based on 33 frontline employees who took The Breakroom Quiz
35th of 79 rated construction
*D.R. Horton, Inc., the largest homebuilder in the U.S.,*was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website atwww.drhorton.comfor more information.
D.R. Horton, Inc.is currently looking for anCustomer Service Technician. The right candidate will primary goal is to maintain an elevated level of customer satisfaction among homeowners. This is achieved by facilitating all customer warranty requests, whether by making the actual repairs or scheduling subcontractors to make repairs. The Customer Service Technician is responsible for proactively resolving customer issues after the closing of the home.
Essential Duties and Responsibilitiesinclude the following. Other duties may be assigned.
Education and/or Experience
High school diploma or general education degree (GED)
Three or more years related experience, including carpentry work, drywall, texture repair and painting
Must have a vehicle capable of carrying supplies, valid driver’s license and be willing to drive among designated communities in daytime and nighttime
Excel in effective and positive communications
Work effectively in high pressure situations
Ability to work independently and be productive without supervision
Ability to provide a systematic approach in carrying out assignments
Ability to utilize DRH Warranty applications on a smart phone, tablet, or laptop
Proficiency with MS Office and email
Ability to lift and/or move up to 50 pounds
Preferred Qualifications
Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:
/Build YOUR future with D.R. Horton, America’s Builder. #WeBuildPeopleToo/
Job: *Customer Service
Organization: *Home Builder
Title: Customer Service Tech
Location: Tennessee-Knoxville
Requisition ID: 2602964
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