Lakeville, MA · On-site
$23.50 - $30.50/hr
As North America's leading provider of complete temporary space solutions, we have helped customers ... ABOUT THE JOB: Our Service Technicians are multi-functional, inspecting buildings, performing ...
Lakeville, MA · On-site
$23.50 - $30.50/hr
As North America's leading provider of complete temporary space solutions, we have helped customers ... ABOUT THE JOB: Our Service Technicians are multi-functional, inspecting buildings, performing ...
Lakeville, MA · On-site
$23.50 - $30.50/hr
As North America's leading provider of complete temporary space solutions, we have helped customers ... ABOUT THE JOB: Our Service Technicians are multi-functional, inspecting buildings, performing ...
Lakeville, MA · On-site
$23.50 - $30.50/hr
As North America's leading provider of complete temporary space solutions, we have helped customers ... ABOUT THE JOB: Our Service Technicians are multi-functional, inspecting buildings, performing ...
We invest in enhancements to our safety, service, technology, and strategic infrastructure in order to provide more choices, improved experiences, and better value for customers. Atlantic Aviation ...
We invest in enhancements to our safety, service, technology, and strategic infrastructure in order to provide more choices, improved experiences, and better value for customers. Atlantic Aviation ...
Greenfield, MA · On-site
$30 - $40/hr
Deliver expert customer service with an emphasis on safety. * Properly document system assessments and service. Required Qualifications * 5+ years' experience with residential and light commercial ...
Quick apply
Greenfield, MA · On-site
$30 - $40/hr
Deliver expert customer service with an emphasis on safety. * Properly document system assessments and service. Required Qualifications * 5+ years' experience with residential and light commercial ...
Hull, MA · On-site
$27.75 - $36/hr
Document service calls and customer information * Order parts and obtain pricing * Communicate with customers about what you found and how you'll fix it * Maintain your company vehicle and equipment
Quick apply
Hull, MA · On-site
$27.75 - $36/hr
Document service calls and customer information * Order parts and obtain pricing * Communicate with customers about what you found and how you'll fix it * Maintain your company vehicle and equipment
Methuen, MA · On-site
$27.75 - $35.75/hr
Document service calls and customer information * Order parts and obtain pricing * Communicate with customers about what you found and how you'll fix it * Maintain your company vehicle and equipment
Quick apply
Methuen, MA · On-site
$27.75 - $35.75/hr
Document service calls and customer information * Order parts and obtain pricing * Communicate with customers about what you found and how you'll fix it * Maintain your company vehicle and equipment
Haverhill, MA · On-site
$27.75 - $35.75/hr
Document service calls and customer information * Order parts and obtain pricing * Communicate with customers about what you found and how you'll fix it * Maintain your company vehicle and equipment
Quick apply
Haverhill, MA · On-site
$27.75 - $35.75/hr
Document service calls and customer information * Order parts and obtain pricing * Communicate with customers about what you found and how you'll fix it * Maintain your company vehicle and equipment
Brighton, MA · On-site
$29 - $37.25/hr
Document service calls and customer information * Order parts and obtain pricing * Communicate with customers about what you found and how you'll fix it * Maintain your company vehicle and equipment
Quick apply
Brighton, MA · On-site
$29 - $37.25/hr
Document service calls and customer information * Order parts and obtain pricing * Communicate with customers about what you found and how you'll fix it * Maintain your company vehicle and equipment
Greenfield, MA · On-site
$30 - $40/hr
Deliver expert customer service with an emphasis on safety. * Properly document system assessments and service. Required Qualifications * 5+ years' experience with residential and light commercial ...
Quick apply
Greenfield, MA · On-site
$30 - $40/hr
Deliver expert customer service with an emphasis on safety. * Properly document system assessments and service. Required Qualifications * 5+ years' experience with residential and light commercial ...
Westford, MA · On-site
$27.50 - $35.50/hr
Document service calls and customer information * Order parts and obtain pricing * Communicate with customers about what you found and how you'll fix it * Maintain your company vehicle and equipment
Quick apply
Westford, MA · On-site
$27.50 - $35.50/hr
Document service calls and customer information * Order parts and obtain pricing * Communicate with customers about what you found and how you'll fix it * Maintain your company vehicle and equipment
Lowell, MA · On-site
$26.50 - $34.25/hr
Document service calls and customer information * Order parts and obtain pricing * Communicate with customers about what you found and how you'll fix it * Maintain your company vehicle and equipment
Quick apply
Lowell, MA · On-site
$26.50 - $34.25/hr
Document service calls and customer information * Order parts and obtain pricing * Communicate with customers about what you found and how you'll fix it * Maintain your company vehicle and equipment
Weston, MA · On-site
$28.50 - $37/hr
Document service calls and customer information * Order parts and obtain pricing * Communicate with customers about what you found and how you'll fix it * Maintain your company vehicle and equipment
Quick apply
Weston, MA · On-site
$28.50 - $37/hr
Document service calls and customer information * Order parts and obtain pricing * Communicate with customers about what you found and how you'll fix it * Maintain your company vehicle and equipment
Andover, MA · On-site
$26.75 - $34.50/hr
Document service calls and customer information * Order parts and obtain pricing * Communicate with customers about what you found and how you'll fix it * Maintain your company vehicle and equipment
Quick apply
Andover, MA · On-site
$26.75 - $34.50/hr
Document service calls and customer information * Order parts and obtain pricing * Communicate with customers about what you found and how you'll fix it * Maintain your company vehicle and equipment
Rockland, MA · On-site
$28.25 - $36.50/hr
Document service calls and customer information * Order parts and obtain pricing * Communicate with customers about what you found and how you'll fix it * Maintain your company vehicle and equipment
Quick apply
Rockland, MA · On-site
$28.25 - $36.50/hr
Document service calls and customer information * Order parts and obtain pricing * Communicate with customers about what you found and how you'll fix it * Maintain your company vehicle and equipment
Peabody, MA · On-site
$29.50 - $38/hr
Document service calls and customer information * Order parts and obtain pricing * Communicate with customers about what you found and how you'll fix it * Maintain your company vehicle and equipment
Quick apply
Peabody, MA · On-site
$29.50 - $38/hr
Document service calls and customer information * Order parts and obtain pricing * Communicate with customers about what you found and how you'll fix it * Maintain your company vehicle and equipment
Malden, MA · On-site
$27.75 - $35.75/hr
Document service calls and customer information * Order parts and obtain pricing * Communicate with customers about what you found and how you'll fix it * Maintain your company vehicle and equipment
Quick apply
Malden, MA · On-site
$27.75 - $35.75/hr
Document service calls and customer information * Order parts and obtain pricing * Communicate with customers about what you found and how you'll fix it * Maintain your company vehicle and equipment
Newburyport, MA · On-site
$28 - $36.25/hr
Document service calls and customer information * Order parts and obtain pricing * Communicate with customers about what you found and how you'll fix it * Maintain your company vehicle and equipment
Quick apply
Newburyport, MA · On-site
$28 - $36.25/hr
Document service calls and customer information * Order parts and obtain pricing * Communicate with customers about what you found and how you'll fix it * Maintain your company vehicle and equipment
Boston, MA · On-site
$28 - $36/hr
Document service calls and customer information * Order parts and obtain pricing * Communicate with customers about what you found and how you'll fix it * Maintain your company vehicle and equipment
Quick apply
Boston, MA · On-site
$28 - $36/hr
Document service calls and customer information * Order parts and obtain pricing * Communicate with customers about what you found and how you'll fix it * Maintain your company vehicle and equipment
Wenham, MA · On-site
$27.75 - $35.75/hr
Document service calls and customer information * Order parts and obtain pricing * Communicate with customers about what you found and how you'll fix it * Maintain your company vehicle and equipment
Quick apply
Wenham, MA · On-site
$27.75 - $35.75/hr
Document service calls and customer information * Order parts and obtain pricing * Communicate with customers about what you found and how you'll fix it * Maintain your company vehicle and equipment
Gloucester, MA · On-site
$29.25 - $38/hr
Document service calls and customer information * Order parts and obtain pricing * Communicate with customers about what you found and how you'll fix it * Maintain your company vehicle and equipment
Quick apply
Gloucester, MA · On-site
$29.25 - $38/hr
Document service calls and customer information * Order parts and obtain pricing * Communicate with customers about what you found and how you'll fix it * Maintain your company vehicle and equipment
$11.81 - $13.89
4% of jobs
$13.89 - $15.97
6% of jobs
$15.97 - $18.04
14% of jobs
$18.09 is the 25th percentile. Wages below this are outliers.
$18.04 - $20.12
23% of jobs
The median wage is $20.31 / hr.
$20.12 - $22.20
23% of jobs
$23.23 is the 75th percentile. Wages above this are outliers.
$22.20 - $24.27
7% of jobs
$24.27 - $26.35
7% of jobs
$26.35 - $28.43
5% of jobs
$28.43 - $30.50
5% of jobs
$30.50 - $32.58
2% of jobs
$32.58 - $34.65
1% of jobs
$11
$22
$34
A Customer Service Tech is responsible for assisting customers with technical issues, troubleshooting problems, and providing product support. They may work over the phone, via email, or through live chat to help resolve technical inquiries. This role requires strong problem-solving skills, patience, and the ability to explain complex solutions in an easy-to-understand manner. Customer Service Techs often work with IT systems, software, or hardware, depending on the company’s products or services.
A typical day for a Customer Service Tech involves fielding customer inquiries via phone, email, or chat, diagnosing and resolving technical issues, and documenting support activities in internal systems. You may also work with other technical teams to escalate complex problems and follow up with customers to ensure issues are fully resolved. The role can require multitasking between troubleshooting, customer updates, and administrative duties. Teamwork is essential, as Customer Service Techs often collaborate with others to share knowledge and provide seamless support. This dynamic environment offers variety in day-to-day tasks and opportunities to build valuable skills for career advancement.
To thrive as a Customer Service Tech, you need strong troubleshooting abilities, basic technical know-how (usually in hardware or software support), and a high school diploma or equivalent. Familiarity with ticketing systems, customer relationship management (CRM) software, and sometimes certifications like CompTIA A+ are common requirements. Excellent communication, patience, and problem-solving skills make candidates stand out in dealing with clients of varying technical backgrounds. These competencies ensure prompt issue resolution and a positive customer experience, crucial for business retention and reputation.
For Customer Service Tech jobs in Massachusetts, the most frequently searched job titles are:
The top searched job categories for Customer Service Tech jobs in Massachusetts are:
Cities in Massachusetts with the most Customer Service Tech job openings:
$23.50 - $30.50/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 20 days ago
7.4
Based on 52 frontline employees who took The Breakroom Quiz
296th of 545 rated manufacturers
At WillScot, our team of nearly 5000+ people makes our company a Great Place to Work® and we believe our people are what give us a competitive advantage in the industry. Our differentiation begins with our values, which are lived through our employees and aligned to the needs of our customers and communities. From day one, we invest in your growth and your future, while giving back to the communities we serve. Learn more about WillScot and who we are, here.
As North America’s leading provider of complete temporary space solutions, we have helped customers across 260+ locations in the United States, Canada, and Mexico, get the innovative flexible workspace and portable storage solutions that are right for their timeline and their project, Right From the Start. Learn More.
Our Service Technicians are multi-functional, inspecting buildings, performing repairs or readiness work including framing and finish carpentry, light electrical, flooring, plumbing, painting, running gear, and more to our fleet of modular buildings. An eye for quality and a commitment to safety is critical for this role!
Safety/Environment:
Fleet & Efficient Use of Resources:
The opportunity to advance your career is ready for the taking at WillScot; if you’re READY TO WORK, apply today!
WillScot is veteran-friendly. If you have military experience, we want to hear from you!
This posting is for a(n) Existing Position.
Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, skills, or physical abilities required. Team members may be required to perform duties outside normal responsibilities from time to time as needed.
Base Wage Range: $23.50 - $30.50
Individual rates are based on a variety of factors such as degrees or certifications, skill-level and years of experience, and include considerations such as expected overtime and variable compensation pay such as bonus or commission.
All regular WillScot positions offer a generous benefits package to help our employees and their families Be Well. This includes medical, dental, vision, disability, life insurance, paid time off (including Company holidays), tuition reimbursement, a retirement savings plan with company match, and more! More information about benefits may be found here. Many positions also have variable pay opportunities including commission, bonus, performance rewards, or other incentive programs.
We are an Equal Opportunity Employer. Veterans and individuals with disabilities are encouraged to apply.
Sourced by ZipRecruiter
Construction
1,001 - 5,000 Employees
Phoenix, AZ, US
1955
