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Customer Service Supervisor Jobs in New Port Richey, FL

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Customer Service Representative

Tampa, FL · On-site

$19/hr

Escalate complex or unresolved issues to the appropriate team or supervisor. * Maintain ... Prior customer service experience (call center or health insurance preferred). * Bilingual (English ...

DR Horton, Inc.

Customer Service Tech

Tampa, FL · On-site

$16.25 - $22/hr

R. Horton, Inc. is currently looking for a Customer Service Technician . The right candidate ... supervisor for homeowner repairs • Performs necessary repairs to homes such as carpentry work ...

dbi

Customer Service Representative

Clearwater, FL · On-site

$14.75 - $20/hr

The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines ...

Manpower

Customer Service Clerk

Tampa, FL · On-site

$20/hr

As a Customer Service Clerk, you will be part of the front-line retail support team, providing ... Participate in daily team calls with lead agents and supervisors * Ensure store security with locks ...

New

Home Depot

Customer Service/Sales

Clearwater, FL · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... These associates work in cooperation with their Department Supervisor and other associates in their ...

Home Depot

Customer Service/Sales

Tampa, FL · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... These associates work in cooperation with their Department Supervisor and other associates in their ...

Home Depot

Customer Service/Sales

Pinellas Park, FL · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... These associates work in cooperation with their Department Supervisor and other associates in their ...

Home Depot

Customer Service/Sales

Tampa, FL · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... These associates work in cooperation with their Department Supervisor and other associates in their ...

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Showing results 21-40

All JobsCustomer Service Supervisor JobsCustomer Service Supervisor Jobs in New Port Richey, FL

Customer Service Supervisor information

See New Port Richey, FL salary details

$21.8K

$51.7K

$90K

How much do customer service supervisor jobs pay per year?

As of Sep 6, 2026, the average yearly pay for customer service supervisor in New Port Richey, FL is $51,659.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $62,300.00 per year, depending on experience, location, and employer.

What does a customer service supervisor do?

A Customer Service Supervisor oversees a team of customer service representatives, ensuring they provide excellent service to customers. They are responsible for training new staff, monitoring performance, handling escalated customer issues, and implementing policies to improve service quality. They also evaluate team metrics and feedback to make recommendations for process improvements. Their role is crucial in maintaining customer satisfaction and supporting the goals of the company.

What are the key skills and qualifications needed to thrive as a customer service supervisor, and why are they important?

To thrive as a Customer Service Supervisor, you need strong leadership abilities, experience in customer service, and often a relevant associate or bachelor’s degree. Familiarity with customer relationship management (CRM) systems, call center software, and performance monitoring tools is typically required. Outstanding communication, problem-solving, and conflict resolution skills help supervisors motivate teams and address escalated issues effectively. These skills and qualifications are crucial for ensuring high team performance, customer satisfaction, and efficient resolution of service challenges.

What are the most common challenges faced by customer service supervisors, and how can they be addressed?

Customer Service Supervisors often encounter challenges such as managing high call volumes, handling difficult customer escalations, and maintaining team morale under pressure. Effective supervisors address these issues by implementing efficient workflow processes, providing ongoing training and support for their team, and fostering open communication to resolve concerns quickly. Building a collaborative environment and recognizing team achievements can also help in boosting motivation and overall performance.

What is the difference between Customer Service Supervisor vs Customer Service Manager?

AspectCustomer Service SupervisorCustomer Service Manager
ResponsibilitiesOversees daily customer service operations, manages team members, ensures quality serviceDevelops customer service strategies, manages larger teams, handles escalations, and sets policies
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service certificationsTypically requires a bachelor's degree; relevant certifications are a plus
Work EnvironmentCall centers, retail, or service departmentsCorporate offices, call centers, or retail management settings
Employer & Industry UsageCommon in retail, hospitality, and call centersFound in larger organizations across various industries

The main difference between a Customer Service Supervisor and a Customer Service Manager lies in scope and responsibilities. Supervisors focus on daily team oversight, while Managers develop strategies and handle higher-level issues. Both roles require strong communication skills and customer service experience, but Managers typically have more advanced credentials and broader responsibilities.

More about Customer Service Supervisor jobs

What are popular job titles related to Customer Service Supervisor jobs in New Port Richey, FL?

For Customer Service Supervisor jobs in New Port Richey, FL, the most frequently searched job titles are:

What job categories do people searching Customer Service Supervisor jobs in New Port Richey, FL look for?

The top searched job categories for Customer Service Supervisor jobs in New Port Richey, FL are:

What cities near New Port Richey, FL are hiring for Customer Service Supervisor jobs?

Cities near New Port Richey, FL with the most Customer Service Supervisor job openings:

Customer Service Supervisor jobs near you
Infographic showing various Customer Service Supervisor job openings in New Port Richey, FL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $51,659 per year, or $24.8 per hour.

Supervisor Customer Service

Philip Morris International

Tampa, FL • On-site

$88K - $110K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

Sr Supervisor Customer Service
At Philip Morris International (PMI), we're transforming our business to deliver a smoke-free future. This position sits with our Swedish Match affiliate.
The Sr. Supervisor Customer Service leads Customer Service, ensuring smooth order-to-cash processes, data integrity, and service. This leader drives excellence across order management, invoicing, customer support, and systems while improving processes, team performance, and customer experience.
Your day to day:
• Lead Customer Service operations, including order entry, invoicing, EDI, Vendor Managed Inventory, inquiries, and returns, ensuring accurate, timely service.
• Maintain operations across order exceptions, system validation, and close activities; resolve issues and drive continuous improvement.
• Partner with Master Data to ensure accurate customer accounts, product data, pricing, ERP information, regulatory compliance, and internal controls.
• Improve Vendor Managed Inventory and other service models to enhance customer value and reliable supply performance.
• Partner with Sales, Trade Marketing, Logistics, Finance, and IT to resolve challenges and deliver a seamless customer experience.
• Coach and develop a high-performing team, promoting ownership, resilience, accountability, and continuous learning.
• Use customer feedback, service metrics, surveys, inventory, order trends, and operational data to improve service and inform Sales leadership.
• Evaluate processes, systems, and workflows to reduce costs and inefficiencies while improving scalability and performance.
• Set expectations, conduct reviews, and hold the team accountable for results.
• Ensure activities follow established procedures. Partner with internal controls and external auditors to document and validate SOX compliance.
• Collaborate with IT to test and validate ERP and support-system upgrades.
Who we're looking for:
• 5+ years of Customer Service experience.
• Experience working with Sales, Marketing, Logistics, and Accounts Receivable.
• Experience with ERP/order management systems, inventory processes, and customer data.
• Ability to inspire teams, lead through change, navigate ambiguity, drive accountability, and continuously improve.
• Strong problem-solving, data-based decision-making, partnership, and stakeholder communication skills.
• Customer-focused approach and commitment to exceptional service.
• Microsoft tools experience.
• Fully authorized to work in the US without current or future sponsorship.
Annual Base Salary Range: $88,000 - $110,000
What we offer:
• Competitive salary, annual bonus based on level, medical, dental and vision coverage, 401(k) company match, wellness and commuter benefits, pet insurance, generous PTO, and more.
• Smart Work, a hybrid model promoting workplace flexibility.
• Freedom to grow within a global business and an inclusive, diverse culture where contributions are respected.
• The opportunity to deliver our promise to society: improving the lives of millions of smokers.
PMI U.S.: Invested in America
Philip Morris International Inc.'s U.S. businesses are invested in America's future and advancing a smoke-free nation. The businesses are committed to providing the approximately 25 million legal-age consumers who smoke cigarettes with better, smoke-free alternatives and to ensuring the products are marketed responsibly. From PMI's global headquarters in Stamford, CT, and other locations nationwide, PMI U.S. contributes leadership, jobs, investment, and innovation in the U.S. The U.S. businesses employ more than 3,000 people across America and operate product manufacturing facilities. For more information, please visit www.uspmi.com. Philip Morris International (PMI) is an Equal Opportunity Employer.
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