WHERE FRIENDLY TAKES FLIGHT - BECOME A CUSTOMER SERVICE AGENT SUPERVISOR TODAY! Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are ...
WHERE FRIENDLY TAKES FLIGHT - BECOME A CUSTOMER SERVICE AGENT SUPERVISOR TODAY! Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are ...
Customer Service Supervisor - TPA Airport
Tampa, FL · On-site
$19/hr
WHERE FRIENDLY TAKES FLIGHT - BECOME A CUSTOMER SERVICE AGENT SUPERVISOR TODAY! Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are ...
Customer Service Supervisor - TPA Airport
Tampa, FL · On-site
$19/hr
WHERE FRIENDLY TAKES FLIGHT - BECOME A CUSTOMER SERVICE AGENT SUPERVISOR TODAY! Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are ...
Line Service Supervisor
Tampa, FL · On-site
Because of our heritage in the construction and aviation industry, we understand the importance of quality design, customer service, cost containment and on-time delivery. The Line Service Supervisor ...
Line Service Supervisor
Tampa, FL · On-site
Because of our heritage in the construction and aviation industry, we understand the importance of quality design, customer service, cost containment and on-time delivery. The Line Service Supervisor ...
Field Service Supervisor
Tampa, FL · On-site
The Field Service Supervisor is responsible for leading, coordinating, and developing the field ... This role is accountable for technician performance, service revenue, customer satisfaction, work ...
Field Service Supervisor
Tampa, FL · On-site
The Field Service Supervisor is responsible for leading, coordinating, and developing the field ... This role is accountable for technician performance, service revenue, customer satisfaction, work ...
Supervisor, Service I
Tampa, FL · Hybrid
Customer Service Supervisor At GEICO, our associates are the heart of the company. We're looking for Customer Service Supervisors for our Tampa office who are motivated, solution-oriented, and have a ...
Supervisor, Service I
Tampa, FL · Hybrid
Customer Service Supervisor At GEICO, our associates are the heart of the company. We're looking for Customer Service Supervisors for our Tampa office who are motivated, solution-oriented, and have a ...
Supervisor, Service I
Tampa, FL · On-site
Customer Service Supervisor At GEICO, our associates are the heart of the company. We're looking for Customer Service Supervisors for our Tampa office who are motivated, solution-oriented, and have a ...
Supervisor, Service I
Tampa, FL · On-site
Customer Service Supervisor At GEICO, our associates are the heart of the company. We're looking for Customer Service Supervisors for our Tampa office who are motivated, solution-oriented, and have a ...
Field Service Supervisor
Tampa, FL · On-site
The Field Service Supervisor is responsible for leading, coordinating, and developing the field ... This role is accountable for technician performance, service revenue, customer satisfaction, work ...
Field Service Supervisor
Tampa, FL · On-site
The Field Service Supervisor is responsible for leading, coordinating, and developing the field ... This role is accountable for technician performance, service revenue, customer satisfaction, work ...
Field Service Supervisor
Tampa, FL · On-site
The Field Service Supervisor is responsible for leading, coordinating, and developing the field ... This role is accountable for technician performance, service revenue, customer satisfaction, work ...
Field Service Supervisor
Tampa, FL · On-site
The Field Service Supervisor is responsible for leading, coordinating, and developing the field ... This role is accountable for technician performance, service revenue, customer satisfaction, work ...
Field Service Supervisor
Tampa, FL · On-site
The Field Service Supervisor is responsible for leading, coordinating, and developing the field ... This role is accountable for technician performance, service revenue, customer satisfaction, work ...
Field Service Supervisor
Tampa, FL · On-site
The Field Service Supervisor is responsible for leading, coordinating, and developing the field ... This role is accountable for technician performance, service revenue, customer satisfaction, work ...
Field Service Supervisor
Tampa, FL · On-site
$70 - $95/hr
The Field Service Supervisor is responsible for leading, coordinating, and developing the field ... This role is accountable for technician performance, service revenue, customer satisfaction, work ...
Field Service Supervisor
Tampa, FL · On-site
$70 - $95/hr
The Field Service Supervisor is responsible for leading, coordinating, and developing the field ... This role is accountable for technician performance, service revenue, customer satisfaction, work ...
Field Service Supervisor
Tampa, FL · On-site
The Field Service Supervisor is responsible for leading, coordinating, and developing the field ... This role is accountable for technician performance, service revenue, customer satisfaction, work ...
Field Service Supervisor
Tampa, FL · On-site
The Field Service Supervisor is responsible for leading, coordinating, and developing the field ... This role is accountable for technician performance, service revenue, customer satisfaction, work ...
Line Service Supervisor
Tampa, FL · On-site
Because of our heritage in the construction and aviation industry, we understand the importance of quality design, customer service, cost containment and on-time delivery. The Line Service Supervisor ...
Line Service Supervisor
Tampa, FL · On-site
Because of our heritage in the construction and aviation industry, we understand the importance of quality design, customer service, cost containment and on-time delivery. The Line Service Supervisor ...
Line Service Supervisor
Tampa, FL · On-site
Because of our heritage in the construction and aviation industry, we understand the importance of quality design, customer service, cost containment and on-time delivery. The Line Service Supervisor ...
Line Service Supervisor
Tampa, FL · On-site
Because of our heritage in the construction and aviation industry, we understand the importance of quality design, customer service, cost containment and on-time delivery. The Line Service Supervisor ...
Service Supervisor
Tampa, FL · On-site
We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. Xylem/Evoqua is Hiring! The Service Supervisor is ...
Service Supervisor
Tampa, FL · On-site
We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. Xylem/Evoqua is Hiring! The Service Supervisor is ...
Service Supervisor
Tampa, FL · On-site
We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. Xylem/Evoqua is Hiring!The Service Supervisor is ...
Service Supervisor
Tampa, FL · On-site
We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. Xylem/Evoqua is Hiring!The Service Supervisor is ...
Service Supervisor
Tampa, FL · On-site
$65 - $85/hr
We invite passionate individuals to join our team, dedicated to exceeding customer expectations ... The Supervisor works closely with the Service Operations Supervisor and other department leaders to ...
Service Supervisor
Tampa, FL · On-site
$65 - $85/hr
We invite passionate individuals to join our team, dedicated to exceeding customer expectations ... The Supervisor works closely with the Service Operations Supervisor and other department leaders to ...
Service Supervisor
Tampa, FL · On-site
$60 - $85/hr
... Kunden durch innovative Technologielösungen und unser Fachwissen bei der Lösung von ... The Supervisor works closely with the Service Operations Supervisor and other department leaders to ...
Service Supervisor
Tampa, FL · On-site
$60 - $85/hr
... Kunden durch innovative Technologielösungen und unser Fachwissen bei der Lösung von ... The Supervisor works closely with the Service Operations Supervisor and other department leaders to ...
Sr Customer Service Rep
Clearwater, FL · On-site
$16.50 - $22.75/hr
This employee supervises all Customer Service functions of order entry while abiding by the procedures set forth by management. Job Responsibilities: * Assists the Customer Service Supervisor in the ...
Sr Customer Service Rep
Clearwater, FL · On-site
$16.50 - $22.75/hr
This employee supervises all Customer Service functions of order entry while abiding by the procedures set forth by management. Job Responsibilities: * Assists the Customer Service Supervisor in the ...
Sr Customer Service Rep
Clearwater, FL · On-site
$16.50 - $22.75/hr
This employee supervises all Customer Service functions of order entry while abiding by the procedures set forth by management. Job Responsibilities: * Assists the Customer Service Supervisor in the ...
Sr Customer Service Rep
Clearwater, FL · On-site
$16.50 - $22.75/hr
This employee supervises all Customer Service functions of order entry while abiding by the procedures set forth by management. Job Responsibilities: * Assists the Customer Service Supervisor in the ...
Service Supervisor
Tampa, FL · On-site
Prepares budget, manage revenues and expenses, drive new customer acquisitions, ensure great ... service, and interpersonal skills. * Superior leadership & supervisory skills, excellent time ...
Service Supervisor
Tampa, FL · On-site
Prepares budget, manage revenues and expenses, drive new customer acquisitions, ensure great ... service, and interpersonal skills. * Superior leadership & supervisory skills, excellent time ...
Customer Service Supervisor information
See New Port Richey, FL salary details
$21.8K - $28K
5% of jobs
$28K - $34.2K
14% of jobs
$36.6K is the 25th percentile. Wages below this are outliers.
$34.2K - $40.4K
16% of jobs
The median wage is $46K / yr.
$40.4K - $46.6K
17% of jobs
$46.6K - $52.8K
12% of jobs
$52.8K - $59K
9% of jobs
$60.4K is the 75th percentile. Wages above this are outliers.
$59K - $65.2K
11% of jobs
$65.2K - $71.4K
6% of jobs
$71.4K - $77.6K
5% of jobs
$77.6K - $83.8K
2% of jobs
$83.8K - $90K
3% of jobs
$21.8K
$51.7K
$90K
How much do customer service supervisor jobs pay per year?
As of Sep 6, 2026, the average yearly pay for customer service supervisor in New Port Richey, FL is $51,659.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $62,300.00 per year, depending on experience, location, and employer.
What does a customer service supervisor do?
A Customer Service Supervisor oversees a team of customer service representatives, ensuring they provide excellent service to customers. They are responsible for training new staff, monitoring performance, handling escalated customer issues, and implementing policies to improve service quality. They also evaluate team metrics and feedback to make recommendations for process improvements. Their role is crucial in maintaining customer satisfaction and supporting the goals of the company.
What are the key skills and qualifications needed to thrive as a customer service supervisor, and why are they important?
To thrive as a Customer Service Supervisor, you need strong leadership abilities, experience in customer service, and often a relevant associate or bachelor’s degree. Familiarity with customer relationship management (CRM) systems, call center software, and performance monitoring tools is typically required. Outstanding communication, problem-solving, and conflict resolution skills help supervisors motivate teams and address escalated issues effectively. These skills and qualifications are crucial for ensuring high team performance, customer satisfaction, and efficient resolution of service challenges.
What are the most common challenges faced by customer service supervisors, and how can they be addressed?
Customer Service Supervisors often encounter challenges such as managing high call volumes, handling difficult customer escalations, and maintaining team morale under pressure. Effective supervisors address these issues by implementing efficient workflow processes, providing ongoing training and support for their team, and fostering open communication to resolve concerns quickly. Building a collaborative environment and recognizing team achievements can also help in boosting motivation and overall performance.
What is the difference between Customer Service Supervisor vs Customer Service Manager?
| Aspect | Customer Service Supervisor | Customer Service Manager |
|---|---|---|
| Responsibilities | Oversees daily customer service operations, manages team members, ensures quality service | Develops customer service strategies, manages larger teams, handles escalations, and sets policies |
| Required Credentials | High school diploma or equivalent; some roles prefer customer service certifications | Typically requires a bachelor's degree; relevant certifications are a plus |
| Work Environment | Call centers, retail, or service departments | Corporate offices, call centers, or retail management settings |
| Employer & Industry Usage | Common in retail, hospitality, and call centers | Found in larger organizations across various industries |
The main difference between a Customer Service Supervisor and a Customer Service Manager lies in scope and responsibilities. Supervisors focus on daily team oversight, while Managers develop strategies and handle higher-level issues. Both roles require strong communication skills and customer service experience, but Managers typically have more advanced credentials and broader responsibilities.
More about Customer Service Supervisor jobs
What are popular job titles related to Customer Service Supervisor jobs in New Port Richey, FL?
For Customer Service Supervisor jobs in New Port Richey, FL, the most frequently searched job titles are:
What job categories do people searching Customer Service Supervisor jobs in New Port Richey, FL look for?
The top searched job categories for Customer Service Supervisor jobs in New Port Richey, FL are:
- Remote Amazon Customer Service
- Work From Home Customer Service
- High School Diploma Work From Home
- Work From Home Liberty Mutual Customer Service
- Flex Remote
- Remote Customer Service Manager
- Remote Aetna Customer Service
- Remote Customer Service Pottery Barn
- Starbucks Customer Service Remote
- Online Customer Service Rep
What cities near New Port Richey, FL are hiring for Customer Service Supervisor jobs?
Cities near New Port Richey, FL with the most Customer Service Supervisor job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 11 days ago
Job description
WHERE FRIENDLY TAKES FLIGHT - BECOME A CUSTOMER SERVICE AGENT SUPERVISOR TODAY!
Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you!
WHY WORK FOR PRIMEFLIGHT?
SUMMARY OVERVIEW
The Customer Service Supervisor is responsible for supervising and leading a team of customer service agents to ensure a smooth and efficient passenger experience. This role involves overseeing check-in and boarding processes, addressing passenger inquiries and concerns, and upholding compliance with airline policies and safety regulations. You will collaborate with various airport departments to optimize passenger services, resolve operational challenges, and contribute to maintaining a positive airport environment. Additionally, you will play a key role in training and developing customer service agents, monitoring performance, and fostering a culture of excellence in customer service delivery.
RESPONSIBILITIES
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.
PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:
The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience.
PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.
SMS/Text Communications
By providing your mobile number and opting in, you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities, such as job postings, application status updates, or interview scheduling. Consent is voluntary and not a condition of applying for employment. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out or HELP for assistance. Carriers are not liable for delayed or undelivered messages. Numbers will be used in accordance with this Privacy Policy and not shared for marketing without consent.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you!
WHY WORK FOR PRIMEFLIGHT?
- Enjoy benefits like 401(k) with matching, health, dental, vision, and life insurance, paid time off, growth opportunities, and more (*Benefits may vary based on eligibility)
- We are committed to being a leading provider of commercial services within the aviation industry
- Our teams focus on maintaining a positive working environment and treating all team members with respect
- With more than 200 locations across the world, we offer opportunities for career progression
SUMMARY OVERVIEW
The Customer Service Supervisor is responsible for supervising and leading a team of customer service agents to ensure a smooth and efficient passenger experience. This role involves overseeing check-in and boarding processes, addressing passenger inquiries and concerns, and upholding compliance with airline policies and safety regulations. You will collaborate with various airport departments to optimize passenger services, resolve operational challenges, and contribute to maintaining a positive airport environment. Additionally, you will play a key role in training and developing customer service agents, monitoring performance, and fostering a culture of excellence in customer service delivery.
RESPONSIBILITIES
- Oversee the daily operations of the customer service team to ensure high-quality passenger assistance
- Monitor and evaluate the performance of customer service agents, providing feedback and coaching
- Address and resolve escalated customer complaints and issues effectively
- Train and mentor customer service staff in best practices and airport-specific procedures
- Ensure team adherence to airline and airport policies, procedures, and service standards
- Coordinate staff schedules, breaks, and shift rotations to maintain optimal service levels
- Implement strategies to enhance customer satisfaction and streamline service processes
- Maintain up-to-date knowledge of flight information, gate assignments, and airport services
- Facilitate effective communication between customer service agents and other airport departments
- Manage ticketing and reservation systems, overseeing booking changes and upgrades
- Conduct regular team meetings to share updates, gather feedback, and discuss service improvements
- Prepare reports on customer service activities, incidents, and performance metrics
- Assist in the development and update of customer service manuals and training materials
- Foster a positive and collaborative work environment, encouraging teamwork and employee engagement
- Participate in recruiting and hiring new customer service staff
- Exemplify PrimeFlight customer service and safety standards
- Perform any additional duties as assigned by management
QUALIFICATIONS
- 18 years of age or older
- Eligible to work in the United States
- Must have a valid state-issued driver's license with an acceptable driving record
- Communicate effectively in English (reading, writing, speaking)
- Minimum of 4 years of airport customer service experience
- Minimum of 2 years of leadership or supervisory experience
- Knowledge of the Aviation Industry
- Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices
- Effectively communicate with colleagues and clients, both in-person and through electronic means
- Pass a background check and drug screen
- Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)
- Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays
To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.
PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:
- Ability to lift up to 70 pounds
- Prolonged standing and walking in an indoor/outdoor environment as applicable
- May need to reach with arms and grasp with hands
- May need to push, pull
- May need to bend, stretch, squat, kneel
- Exposure to moderate and at times high noise levels
- Be able to hear and respond to the spoken voice and to audible alarms
- Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers
- Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)
The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience.
PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.
SMS/Text Communications
By providing your mobile number and opting in, you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities, such as job postings, application status updates, or interview scheduling. Consent is voluntary and not a condition of applying for employment. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out or HELP for assistance. Carriers are not liable for delayed or undelivered messages. Numbers will be used in accordance with this Privacy Policy and not shared for marketing without consent.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
About PrimeFlight Aviation Services
Sourced by ZipRecruiter
PrimeFlight Aviation Services, based in Sugar Land, TX, US, is a leading name in the aviation support industry. The company is particularly recognized for offering high-quality ground handling services, aircraft cleaning, de-icing, and wheelchair services. With a history rooted back in 1964, PrimeFlight has a strong reputation built upon consistently delivering unmatched aviation services. The company operates with a strong commitment to safety, innovation, integrity, and service excellence as its defining core values. Its mission is to provide solutions that drive customer value and operational efficiency, delivering to clients, an impressive service level that redefines the industry standards. Some of its notable achievements include being a preferred partner of some of the world's largest airlines and an exemplary safety record.
Industry
Aviation
Company size
1,001 - 5,000 Employees
Headquarters location
Sugar Land, TX, US
Year founded
2001