ZipRecruiter

Log In

1

Customer Service Supervisor Jobs in Kansas (NOW HIRING)

Spec Corp

Customer Service

Wichita, KS · On-site

$60K - $70K/yr

The SPEC Inside Sales/Customer Service Associate Team is responsible for order placement, general sales information and product requirements, pricing, delivery coordination, and more. They are most ...

Long John Silvers

Customer Service

Wichita, KS · On-site

$14.25 - $19.50/hr

If you want to build a great career while providing fast, fun and friendly service to our customers, Long John Silvers is the perfect place to learn, grow and succeed! We offer the following: * A ...

Long John Silvers

Customer Service

Wichita, KS

$14.25 - $19.50/hr

If you want to build a great career while providing fast, fun and friendly service to our customers, Long John Silvers is the perfect place to learn, grow and succeed! We offer the following: * A ...

KFC

Customer Service

Andover, KS

$14.75 - $20/hr

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

KFC

Customer Service

Liberal, KS · On-site

$15.25 - $20.75/hr

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

KFC

Customer Service

Wichita, KS

$14.25 - $19.50/hr

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

Long John Silvers

Customer Service

Wichita, KS

$14.25 - $19.50/hr

If you want to build a great career while providing fast, fun and friendly service to our customers, Long John Silvers is the perfect place to learn, grow and succeed! We offer the following: * A ...

BEST DOCTORS INSURANCE SERVICES LLC

$13.75 - $18.75/hr

The Customer Service Specialist position is responsible for the management of the relationship with ... issues and report to supervisor when necessary * Recording details of comments, inquiries ...

previous page

Showing results 41-60

All JobsCustomer Service Supervisor JobsCustomer Service Supervisor Jobs in Kansas

Customer Service Supervisor information

See Kansas salary details

$21.9K

$51.7K

$90.1K

How much do customer service supervisor jobs pay per year?

As of Sep 2, 2026, the average yearly pay for customer service supervisor in Kansas is $51,726.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,600.00 and $62,400.00 per year, depending on experience, location, and employer.

What does a customer service supervisor do?

A Customer Service Supervisor oversees a team of customer service representatives, ensuring they provide excellent service to customers. They are responsible for training new staff, monitoring performance, handling escalated customer issues, and implementing policies to improve service quality. They also evaluate team metrics and feedback to make recommendations for process improvements. Their role is crucial in maintaining customer satisfaction and supporting the goals of the company.

What are the key skills and qualifications needed to thrive as a customer service supervisor, and why are they important?

To thrive as a Customer Service Supervisor, you need strong leadership abilities, experience in customer service, and often a relevant associate or bachelor’s degree. Familiarity with customer relationship management (CRM) systems, call center software, and performance monitoring tools is typically required. Outstanding communication, problem-solving, and conflict resolution skills help supervisors motivate teams and address escalated issues effectively. These skills and qualifications are crucial for ensuring high team performance, customer satisfaction, and efficient resolution of service challenges.

What are the most common challenges faced by customer service supervisors, and how can they be addressed?

Customer Service Supervisors often encounter challenges such as managing high call volumes, handling difficult customer escalations, and maintaining team morale under pressure. Effective supervisors address these issues by implementing efficient workflow processes, providing ongoing training and support for their team, and fostering open communication to resolve concerns quickly. Building a collaborative environment and recognizing team achievements can also help in boosting motivation and overall performance.

What is the difference between Customer Service Supervisor vs Customer Service Manager?

AspectCustomer Service SupervisorCustomer Service Manager
ResponsibilitiesOversees daily customer service operations, manages team members, ensures quality serviceDevelops customer service strategies, manages larger teams, handles escalations, and sets policies
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service certificationsTypically requires a bachelor's degree; relevant certifications are a plus
Work EnvironmentCall centers, retail, or service departmentsCorporate offices, call centers, or retail management settings
Employer & Industry UsageCommon in retail, hospitality, and call centersFound in larger organizations across various industries

The main difference between a Customer Service Supervisor and a Customer Service Manager lies in scope and responsibilities. Supervisors focus on daily team oversight, while Managers develop strategies and handle higher-level issues. Both roles require strong communication skills and customer service experience, but Managers typically have more advanced credentials and broader responsibilities.

More about Customer Service Supervisor jobs

What are the most commonly searched types of Customer Service Supervisor jobs in Kansas?

The most popular types of Customer Service Supervisor jobs in Kansas are:

What are popular job titles related to Customer Service Supervisor jobs in Kansas?

For Customer Service Supervisor jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Customer Service Supervisor jobs in Kansas look for?

The top searched job categories for Customer Service Supervisor jobs in Kansas are:

What cities in Kansas are hiring for Customer Service Supervisor jobs?

Cities in Kansas with the most Customer Service Supervisor job openings:

Customer Service Supervisor jobs near you
Infographic showing various Customer Service Supervisor job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $51,726 per year, or $24.9 per hour.

Customer Service

Spec Corp

Wichita, KS • On-site

$60K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Job description

SPEC Building Materials Corporation is recognized as one of the nation’s leading wholesale distributors of the highest-quality building materials, equipment, and products for commercial and residential roofing contractors. Since 1973, SPEC has strategically grown to thirty-six convenient branch locations in markets throughout the Midwest, the South, and the Southeastern regions.

The SPEC Inside Sales/Customer Service Associate Team is responsible for order placement, general sales information and product requirements, pricing, delivery coordination, and more. They are most often the customer’s first point of contact.

Position Responsibilities:

  • Selling building materials to our customers from the customer service counter
  • Maintaining and growing existing customer base through prospecting, sales account development, quoting, and customer follow-up.
  • Sourcing special order items for our contractors.
  • Ensuring all customer sales orders are imputed complete and accurate.
  • Advising customers on inventory levels and pricing.
  • Cash application and reporting.
  • Answering the phone and directing calls.
  • Scheduling and answering questions regarding deliveries for customers.

Position Requirements:

  • Minimum education required: GED or high school diploma.
  • Working knowledge of computers and software.
  • The ability to multitask in a fast-paced environment.
  • Strong organization and communication skills.
  • Past history in a building materials-related industry.
  • Strong math skills.
  • High energy level and a desire to succeed.
  • Additional duties or responsibilities may be required.

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental Insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • Day shift

Supplemental Pay:

  • Bonus opportunities

Work Location: In person


Required Skills

Minimum education required:

  • GED or high school diploma.
  • Working knowledge of computers and software.
  • The ability to multitask in a fast-paced environment.
  • Strong organization and communication skills.
  • Strong math skill.
  • High energy level and a desire to succeed.

Required Experience

Past history in a building material related industry preferred.

Apply