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Customer Service Supervisor Jobs in Kansas (NOW HIRING)

McKeever Price Chopper

Customer Service

Lenexa, KS · On-site

$14.50 - $19.75/hr

Customer Service Representative Be the Friendly Face Behind Every Great Experience at McKeever's Price Chopper! Are you outgoing, organized, and passionate about helping people? McKeever Price ...

MCKEEVER ENTERPRISES INC

Customer Service

Lenexa, KS · On-site

$14.50 - $19.75/hr

Customer Service Representative Be the Friendly Face Behind Every Great Experience at McKeever's Price Chopper! Are you outgoing, organized, and passionate about helping people? McKeever Price ...

McKeever Price Chopper

Customer Service

Lenexa, KS · On-site

$14.50 - $19.75/hr

Customer Service Representative Be the Friendly Face Behind Every Great Experience at McKeever's Price Chopper! Are you outgoing, organized, and passionate about helping people? McKeever Price ...

MCKEEVER ENTERPRISES INC

Customer Service

Lenexa, KS · On-site

$14.50 - $19.75/hr

Customer Service Representative Be the Friendly Face Behind Every Great Experience at McKeever's Price Chopper! Are you outgoing, organized, and passionate about helping people? McKeever Price ...

McKeever Price Chopper

Customer Service

Lenexa, KS

$15 - $20.25/hr

Customer Service Representative Be the Friendly Face Behind Every Great Experience at McKeever's Price Chopper! Are you outgoing, organized, and passionate about helping people? McKeever Price ...

McKeever Price Chopper

Customer Service

Lenexa, KS · On-site

$15 - $20.25/hr

Customer Service Representative Be the Friendly Face Behind Every Great Experience at McKeever's Price Chopper! Are you outgoing, organized, and passionate about helping people? McKeever Price ...

MCKEEVER ENTERPRISES INC

Customer Service

Lenexa, KS · On-site

$15 - $20.25/hr

Customer Service Representative Be the Friendly Face Behind Every Great Experience at McKeever's Price Chopper! Are you outgoing, organized, and passionate about helping people? McKeever Price ...

MCKEEVER ENTERPRISES INC

Customer Service

Lenexa, KS · On-site

$15 - $20.25/hr

Customer Service Representative Be the Friendly Face Behind Every Great Experience at McKeever's Price Chopper! Are you outgoing, organized, and passionate about helping people? McKeever Price ...

KFC

Customer Service

Derby, KS · On-site

$14.50 - $19.75/hr

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

Spec

Customer Service

Wichita, KS

$60K - $70K/yr

The SPEC Inside Sales/Customer Service Associate Team is responsible for order placement, general sales information and product requirements, pricing, delivery coordination, and more. They are most ...

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Showing results 21-40

All JobsCustomer Service Supervisor JobsCustomer Service Supervisor Jobs in Kansas

Customer Service Supervisor information

See Kansas salary details

$21.9K

$51.7K

$90.1K

How much do customer service supervisor jobs pay per year?

As of Sep 2, 2026, the average yearly pay for customer service supervisor in Kansas is $51,726.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,600.00 and $62,400.00 per year, depending on experience, location, and employer.

What does a customer service supervisor do?

A Customer Service Supervisor oversees a team of customer service representatives, ensuring they provide excellent service to customers. They are responsible for training new staff, monitoring performance, handling escalated customer issues, and implementing policies to improve service quality. They also evaluate team metrics and feedback to make recommendations for process improvements. Their role is crucial in maintaining customer satisfaction and supporting the goals of the company.

What are the key skills and qualifications needed to thrive as a customer service supervisor, and why are they important?

To thrive as a Customer Service Supervisor, you need strong leadership abilities, experience in customer service, and often a relevant associate or bachelor’s degree. Familiarity with customer relationship management (CRM) systems, call center software, and performance monitoring tools is typically required. Outstanding communication, problem-solving, and conflict resolution skills help supervisors motivate teams and address escalated issues effectively. These skills and qualifications are crucial for ensuring high team performance, customer satisfaction, and efficient resolution of service challenges.

What are the most common challenges faced by customer service supervisors, and how can they be addressed?

Customer Service Supervisors often encounter challenges such as managing high call volumes, handling difficult customer escalations, and maintaining team morale under pressure. Effective supervisors address these issues by implementing efficient workflow processes, providing ongoing training and support for their team, and fostering open communication to resolve concerns quickly. Building a collaborative environment and recognizing team achievements can also help in boosting motivation and overall performance.

What is the difference between Customer Service Supervisor vs Customer Service Manager?

AspectCustomer Service SupervisorCustomer Service Manager
ResponsibilitiesOversees daily customer service operations, manages team members, ensures quality serviceDevelops customer service strategies, manages larger teams, handles escalations, and sets policies
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service certificationsTypically requires a bachelor's degree; relevant certifications are a plus
Work EnvironmentCall centers, retail, or service departmentsCorporate offices, call centers, or retail management settings
Employer & Industry UsageCommon in retail, hospitality, and call centersFound in larger organizations across various industries

The main difference between a Customer Service Supervisor and a Customer Service Manager lies in scope and responsibilities. Supervisors focus on daily team oversight, while Managers develop strategies and handle higher-level issues. Both roles require strong communication skills and customer service experience, but Managers typically have more advanced credentials and broader responsibilities.

More about Customer Service Supervisor jobs

What are the most commonly searched types of Customer Service Supervisor jobs in Kansas?

The most popular types of Customer Service Supervisor jobs in Kansas are:

What are popular job titles related to Customer Service Supervisor jobs in Kansas?

For Customer Service Supervisor jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Customer Service Supervisor jobs in Kansas look for?

The top searched job categories for Customer Service Supervisor jobs in Kansas are:

What cities in Kansas are hiring for Customer Service Supervisor jobs?

Cities in Kansas with the most Customer Service Supervisor job openings:

Customer Service Supervisor jobs near you
Infographic showing various Customer Service Supervisor job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $51,726 per year, or $24.9 per hour.

Field Service Supervisor - Residential Garage Doors

DH Pace

Olathe, KS

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

DH Pace rating

7.5

Company rating: 7.5 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

129th of 283 rated repair and maintenance companies

Job description

Why DH Pace?

The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business.

Overhead Door Company of Kansas City™, a DH Pace Company, Inc. aspires to hire a Service Supervisor in our Olathe, KS office! This individual will effectively coordinate field employees to provide service to the customer's satisfaction. If you enjoy working in a fast-paced environment, can work well with external and internal customers, and be a forward thinker, apply now! 

Job Responsibilities: 

  • Effectively manage the performance of technicians by establishing and enforcing customer service standards and expectations 
  • Efficiently manage, provide leadership for, and develop staff for future advancement through effective communication, coaching, training and development 
  • Ensure workforce is efficiently managed to minimize negative labor variants 
  • Determine staffing levels and ensure compliance with company hiring, counseling/discipline, and termination policies 
  • Ensure accurate work orders and picking lists to the warehouse for inventory pulling and manage WIP inventory and returns from job site to minimize inventory investment 
  • Other responsibilities as assigned 

 Job Qualifications: 

  • Proven ability to implement process improvements 
  • Must have excellent communication and organizational skills and a good mechanical and mathematical aptitude 
  • Ability to effectively communicate with the customer and represent the company in a professional manner 
  • Minimum of 1-3 years of management or leadership experience 
  • Must possess valid driver's license 

#ZR

What We Offer

  • Comprehensive medical, dental, and vision coverage — available your first full month
  • Generous paid time off plus paid holidays and floating holidays
  • Company-paid life insurance, short-term disability, and long-term disability
  • 401(k) with employer match
  • Health Savings Account (HSA) and Flexible Spending Account (FSA) options
  • Voluntary benefits including supplemental life and critical illness coverage
  • Employee discounts for you and your immediate family
  • Competitive compensation with annual performance reviews

Successful completion of employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.

DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies.  Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

DH Pace is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age disability, protected veteran status, genetic information, or any other status protected by applicable federal, sate, or local law.

What DH Pace employees say

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