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Customer Service Supervisor Manager Jobs in Springfield, MO

Responsibilities include supervising the service team who provides customer service, sales and the ... This is a middle-management position with direct supervisory and leadership accountability. Skills ...

Responsibilities include supervising the service team who provides customer service, sales and the ... This is a middle-management position with direct supervisory and leadership accountability. Skills ...

Job Overview The Customer Service Manager has responsibility of an assigned service territory with direct supervision of route representatives. Responsible for Territory service safety and results ...

Communicate with the service supervisor about incoming jobs. * Coordinate job status and quotes ... As other duties assigned by manager. Qualifications: * Superior customer service skills. * Highly ...

Teller Supervisor/CSR

Springfield, MO · On-site

$13 - $17/hr

... resolving customer sales and service inquires that leads to improved satisfaction and sales ... Ability to manage multiple responsibilities, prioritize, research and solve problems, attention to ...

New

SHIFT SUPERVISOR (DAY)

Ozark, MO · On-site

$38K - $39K/yr

Shift Supervisor Restaurant - Food Service Supervisor - Management If you are a positive, energetic ... customer experience and maximized sales. By recognizing the importance of our people, we can ...

SHIFT SUPERVISOR (DAY)

Springfield, MO · On-site

$38K - $39K/yr

Shift Supervisor Restaurant - Food Service Supervisor - Management If you are a positive, energetic ... customer experience and maximized sales. By recognizing the importance of our people, we can ...

... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ... These associates work in cooperation with their Department Supervisor and other associates in their ...

... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ... These associates work in cooperation with their Department Supervisor and other associates in their ...

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Customer Service Supervisor Manager information

See Springfield, MO salary details

$22.3K

$52.8K

$91.9K

How much do customer service supervisor manager jobs pay per year?

As of Jul 18, 2026, the average yearly pay for customer service supervisor manager in Springfield, MO is $52,757.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,300.00 and $63,700.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Supervisor Manager vs Customer Service Representative?

AspectCustomer Service Supervisor ManagerCustomer Service Representative
CredentialsHigh school diploma; leadership experience often preferredHigh school diploma or equivalent
Work EnvironmentSupervises teams in call centers, retail, or service settingsHandles customer inquiries directly, often in call centers or retail
Employer & Industry UsageCommon in retail, telecom, banking, and hospitalityEntry-level role across similar industries
Search & Comparison IntentLooking for supervisory roles, leadership, management skillsSeeking entry-level customer service roles

The Customer Service Supervisor Manager oversees customer service teams, focusing on leadership, training, and performance management. In contrast, Customer Service Representatives handle direct customer interactions without supervisory responsibilities. The supervisor role requires more experience and leadership skills, while representatives focus on day-to-day customer support. Both roles are vital in customer service operations across various industries.

What is the highest paying job in customer service?

The highest paying roles in customer service are typically executive-level positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles often require extensive leadership experience, strategic skills, and a strong understanding of customer relations and business operations.

What is the highest position in customer service?

The highest position in customer service is typically the Customer Service Director or Vice President, responsible for overseeing the entire customer service department and setting strategic goals. These roles often require extensive experience, leadership skills, and knowledge of customer relations tools and processes.

What is the role of a customer service supervisor?

A customer service supervisor manages a team of customer service representatives, ensuring they provide quality support to clients. They handle escalated issues, monitor performance metrics, and train staff to improve service delivery, often using customer management tools. Strong communication, leadership skills, and knowledge of company policies are essential for this role.

What are the salary expectations for customer service managers?

Customer Service Supervisor Managers typically earn a median annual salary ranging from $45,000 to $70,000, depending on experience, location, and company size. Salaries can increase with additional certifications, leadership skills, and years of experience in customer service management roles.
What are the most commonly searched types of Customer Service Supervisor jobs in Springfield, MO? The most popular types of Customer Service Supervisor jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Customer Service Supervisor Manager jobs? Cities near Springfield, MO with the most Customer Service Supervisor Manager job openings:
Service Supervisor

Service Supervisor

Cintas

Springfield, MO • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


Cintas rating

7.7

Company rating: 7.7 out of 10

Based on 463 frontline employees who took The Breakroom Quiz

148th of 451 rated business services


Job description

Requisition Number: 229950
Job Description
Cintas is seeking a Service Supervisor to work directly with our customer facing service team both on route and in-house. Responsibilities include supervising the service team who provides customer service, sales and the pick-up and delivery of products to our customers; hiring, training, developing and evaluating the service team to ensure Cintas customers receive the highest level of customer service and product quality in the most efficient manner; driving a company-owned vehicle to and from customer sites and assisting the service team with lifting, carrying and walking in and out of customer accounts. This position will oversee several key service department areas including maintaining excellent customer relationships, handling renewals of customer contracts, increasing internal sales, maintaining an efficient route structure and driver compliance. This is a middle-management position with direct supervisory and leadership accountability.
Skills/Qualifications
Required
  • High School Diploma/GED; Bachelor's degree preferred

Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) or Provincial requirements for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment:
  • Have an active driver's license
  • Be at least 21 years of age
  • Obtain a DOT medical certification
  • Provide documentation regarding their previous employment

Preferred
  • Experience working in a sales related role
  • Customer service experience, preferably in an industrial or service industry
  • Training or instructor experience

Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities
Company Information
Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
This job posting will remain open for at least five (5) days.
Job Category: Service
Organization: Rental
Employee Status: Regular
Schedule: Full Time
Shift: 1st Shift
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