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Customer Service Supervisor Manager Jobs in Oregon

As the Service Supervisor, you will be responsible for the supervision and management of all shop processes, financials, technician development, and customer satisfaction. Every day you will ensure ...

As the Service Supervisor, you will be responsible for the supervision and management of all shop processes, financials, technician development, and customer satisfaction. Every day you will ensure ...

As the Service Supervisor, you will be responsible for the supervision and management of all shop processes, financials, technician development, and customer satisfaction. Every day you will ensure ...

As the Service Supervisor, you will be responsible for the supervision and management of all shop processes, financials, technician development, and customer satisfaction. Every day you will ensure ...

As the Service Supervisor, you will be responsible for the supervision and management of all shop processes, financials, technician development, and customer satisfaction. Every day you will ensure ...

As the Service Supervisor, you will be responsible for the supervision and management of all shop processes, financials, technician development, and customer satisfaction. Every day you will ensure ...

As the Service Supervisor, you will be responsible for the supervision and management of all shop processes, financials, technician development, and customer satisfaction. Every day you will ensure ...

As the Service Supervisor, you will be responsible for the supervision and management of all shop processes, financials, technician development, and customer satisfaction. Every day you will ensure ...

As the Service Supervisor, you will be responsible for the supervision and management of all shop processes, financials, technician development, and customer satisfaction. Every day you will ensure ...

As the Service Supervisor, you will be responsible for the supervision and management of all shop processes, financials, technician development, and customer satisfaction. Every day you will ensure ...

As the Service Supervisor, you will be responsible for the supervision and management of all shop processes, financials, technician development, and customer satisfaction. Every day you will ensure ...

As the Service Supervisor, you will be responsible for the supervision and management of all shop processes, financials, technician development, and customer satisfaction. Every day you will ensure ...

As the Service Supervisor, you will be responsible for the supervision and management of all shop processes, financials, technician development, and customer satisfaction. Every day you will ensure ...

As the Service Supervisor, you will be responsible for the supervision and management of all shop processes, financials, technician development, and customer satisfaction. Every day you will ensure ...

Showing results 21-40

Customer Service Supervisor Manager information

What is the difference between Customer Service Supervisor Manager vs Customer Service Representative?

AspectCustomer Service Supervisor ManagerCustomer Service Representative
CredentialsHigh school diploma; leadership experience often preferredHigh school diploma or equivalent
Work EnvironmentSupervises teams in call centers, retail, or service settingsHandles customer inquiries directly, often in call centers or retail
Employer & Industry UsageCommon in retail, telecom, banking, and hospitalityEntry-level role across similar industries
Search & Comparison IntentLooking for supervisory roles, leadership, management skillsSeeking entry-level customer service roles

The Customer Service Supervisor Manager oversees customer service teams, focusing on leadership, training, and performance management. In contrast, Customer Service Representatives handle direct customer interactions without supervisory responsibilities. The supervisor role requires more experience and leadership skills, while representatives focus on day-to-day customer support. Both roles are vital in customer service operations across various industries.

What are the most commonly searched types of Customer Service Supervisor jobs in Oregon? The most popular types of Customer Service Supervisor jobs in Oregon are:
What cities in Oregon are hiring for Customer Service Supervisor Manager jobs? Cities in Oregon with the most Customer Service Supervisor Manager job openings:
Infographic showing various Customer Service Supervisor Manager job openings in Oregon as of August 2026, with employment types broken down into 50% Full Time, 36% Part Time, and 14% Temporary. Highlights an 93% In-person, and 7% Remote job distribution.

Service Supervisor

Pape' Kenworth

Yoncalla, OR

$60K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago


Papé Kenworth rating

7.3

Company rating: 7.3 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

43rd of 150 rated car dealerships


Job description

PAPE’ KENWORTH – ROSEBURG, ORSERVICE SUPERVISOR:

Are you looking for a challenge? Do you enjoy leading a team and driving results? Do you enjoy providing a great experience for customers? If you answered yes to these questions, we want to hear from you! Pape’ Kenworth, the premier medium and heavy-duty truck and equipment dealer in the West, is seeking a member to lead their Service team.

At Pape’, we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance designed to support you and your family.

Make a difference. Grow your career. Join the Pape’ Team!

WHAT YOU’LL DO:

As the Service Supervisor, you will be responsible for the supervision and management of all shop processes, financials, technician development, and customer satisfaction. Every day you will ensure that the service staff manages the work order process in a manner that produces consistency, efficiency, and maximizes customer communication. To thrive in this role, you must be a great leader, results-driven, and have a desire to create a great experience for our customers.

WHAT YOU NEED:

  • Prior experience and knowledge of medium and heavy-duty trucks.
  • Prior operational experience with an understanding of budgeting, staffing, and personnel procedures.
  • Computer skills, including Microsoft Office suite.
  • Leadership skills and mindset.
  • Ability to maintain good customer and employee relations.
Compensation: $60,000-$80,000/yr (Depending on Experience)Why work for Pape’:
  • Competitive pay based on your skills, training, and experience level.
  • Outstanding benefits including – 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
  • Progressive Vacation Plans, Sick Leave & Paid Holidays – Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 40 hours of Sick Leave, and 7 paid holidays each year. Pape’ vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
  • Advancement – Pape’ is a dynamic, growth-oriented organization with a focus on promoting from within.  
  • Stability and reputation — Pape’ is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape’ is known for their stability, honesty and integrity.
  • Equipment – Pape’ has the largest equipment inventory in the West and an unparalleled parts inventory!
  • Employee impact – Enjoy an open-door policy where your voice will be heard and your opinions will matter.
  • Training – You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.
The Pape’ Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.


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