Newark, DE · On-site
$21.25 - $28.70/hr
As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...
Newark, DE · On-site
$21.25 - $28.70/hr
As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...
Newark, DE · On-site
$21.25 - $28.70/hr
As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...
Newark, DE · On-site
$21.25 - $28.70/hr
As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...
New Castle, DE · On-site
$79K - $158K/yr
About this role Supervises a team of entry to intermediate level Field Service professionals or ... responds to complaints of customers, and escalates key issues to senior management.
New Castle, DE · On-site
$79K - $158K/yr
About this role Supervises a team of entry to intermediate level Field Service professionals or ... responds to complaints of customers, and escalates key issues to senior management.
Lewes, DE · On-site
$16 - $21.50/hr
Customer Service Manager To provide and maintain high standards of customer service throughout the ... Service Supervisor. 1) Strong oral and written communication skills for dealing with customers ...
Lewes, DE · On-site
$16 - $21.50/hr
Customer Service Manager To provide and maintain high standards of customer service throughout the ... Service Supervisor. 1) Strong oral and written communication skills for dealing with customers ...
$16 - $21.50/hr
POSITION TITLE: Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director ... Supervisor. MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 1) Strong oral and written ...
$16 - $21.50/hr
POSITION TITLE: Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director ... Supervisor. MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 1) Strong oral and written ...
Serve as the primary point of contact for irrigation service customers, managing appointments ... Demonstrated leadership skills, including supervising, training, and coaching field technicians.
Quick apply
Serve as the primary point of contact for irrigation service customers, managing appointments ... Demonstrated leadership skills, including supervising, training, and coaching field technicians.
Lewes, DE · On-site
$16 - $21.50/hr
POSITION TITLE: Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director ... Supervisor. MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 1) Strong oral and written ...
Lewes, DE · On-site
$16 - $21.50/hr
POSITION TITLE: Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director ... Supervisor. MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 1) Strong oral and written ...
Dover, DE · On-site
$16 - $21.75/hr
POSITION TITLE: Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director ... Supervisor. MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 1) Strong oral and written ...
Dover, DE · On-site
$16 - $21.75/hr
POSITION TITLE: Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director ... Supervisor. MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 1) Strong oral and written ...
Dover, DE · On-site
$12.75 - $17.25/hr
POSITION TITLE: Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director ... Supervisor.MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:1) Strong oral and written ...
Dover, DE · On-site
$12.75 - $17.25/hr
POSITION TITLE: Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director ... Supervisor.MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:1) Strong oral and written ...
Dover, DE · On-site
$12.75 - $17.25/hr
POSITION TITLE: Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director ... Supervisor.MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:1) Strong oral and written ...
Dover, DE · On-site
$12.75 - $17.25/hr
POSITION TITLE: Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director ... Supervisor.MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:1) Strong oral and written ...
Dover, DE · On-site
$12.75 - $17.25/hr
Customer Service Manager To provide and maintain high standards of customer service throughout the ... Service Supervisor. 1) Strong oral and written communication skills for dealing with customers ...
Dover, DE · On-site
$12.75 - $17.25/hr
Customer Service Manager To provide and maintain high standards of customer service throughout the ... Service Supervisor. 1) Strong oral and written communication skills for dealing with customers ...
Dover, DE · On-site
$16 - $21.75/hr
POSITION TITLE: Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director ... Supervisor. MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 1) Strong oral and written ...
Dover, DE · On-site
$16 - $21.75/hr
POSITION TITLE: Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director ... Supervisor. MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 1) Strong oral and written ...
Alongside a manager who will help coordinate and lead operations, you'll help oversee staff ... customers. In order to meet our commitments, job duties may change or new ones may be assigned ...
Alongside a manager who will help coordinate and lead operations, you'll help oversee staff ... customers. In order to meet our commitments, job duties may change or new ones may be assigned ...
Newark, DE · On-site
Alongside a manager who will help coordinate and lead operations, you'll help oversee staff ... customers. In order to meet our commitments, job duties may change or new ones may be assigned ...
Newark, DE · On-site
Alongside a manager who will help coordinate and lead operations, you'll help oversee staff ... customers. In order to meet our commitments, job duties may change or new ones may be assigned ...
Newark, DE · On-site
Alongside a manager who will help coordinate and lead operations, you?ll help oversee staff ... customers. In order to meet our commitments, job duties may change or new ones may be assigned ...
Newark, DE · On-site
Alongside a manager who will help coordinate and lead operations, you?ll help oversee staff ... customers. In order to meet our commitments, job duties may change or new ones may be assigned ...
Alongside a manager who will help coordinate and lead operations, you'll help oversee staff ... customers. In order to meet our commitments, job duties may change or new ones may be assigned ...
Alongside a manager who will help coordinate and lead operations, you'll help oversee staff ... customers. In order to meet our commitments, job duties may change or new ones may be assigned ...
Wilmington, DE · On-site
$97K - $153K/yr
The Customer Service Manager provides leadership to the field sales/ support activities, business groups and/ or corporate organization in the area of sales admin, order fulfillment, support admin ...
Wilmington, DE · On-site
$97K - $153K/yr
The Customer Service Manager provides leadership to the field sales/ support activities, business groups and/ or corporate organization in the area of sales admin, order fulfillment, support admin ...
Wilmington, DE · On-site
$97K - $153K/yr
The Customer Service Manager provides leadership to the field sales/ support activities, business groups and/ or corporate organization in the area of sales admin, order fulfillment, support admin ...
Wilmington, DE · On-site
$97K - $153K/yr
The Customer Service Manager provides leadership to the field sales/ support activities, business groups and/ or corporate organization in the area of sales admin, order fulfillment, support admin ...
Newark, DE · On-site
$26/hr
Customer Service Representative Location: Newark, DE Duration: 5 month initial contract with ... Receive and manage inbound calls from retirees and beneficiaries. Understand caller requests ...
Newark, DE · On-site
$26/hr
Customer Service Representative Location: Newark, DE Duration: 5 month initial contract with ... Receive and manage inbound calls from retirees and beneficiaries. Understand caller requests ...
New Castle, DE · On-site
$15.50 - $21/hr
Utilize ServiceTitan software to manage and maintain customer service operations effectively. * Interact with customers via phone, email, and chat to address their queries, concerns, and service ...
New Castle, DE · On-site
$15.50 - $21/hr
Utilize ServiceTitan software to manage and maintain customer service operations effectively. * Interact with customers via phone, email, and chat to address their queries, concerns, and service ...
| Aspect | Customer Service Supervisor Manager | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma; leadership experience often preferred | High school diploma or equivalent |
| Work Environment | Supervises teams in call centers, retail, or service settings | Handles customer inquiries directly, often in call centers or retail |
| Employer & Industry Usage | Common in retail, telecom, banking, and hospitality | Entry-level role across similar industries |
| Search & Comparison Intent | Looking for supervisory roles, leadership, management skills | Seeking entry-level customer service roles |
The Customer Service Supervisor Manager oversees customer service teams, focusing on leadership, training, and performance management. In contrast, Customer Service Representatives handle direct customer interactions without supervisory responsibilities. The supervisor role requires more experience and leadership skills, while representatives focus on day-to-day customer support. Both roles are vital in customer service operations across various industries.
$21.25 - $28.70/hr
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 3 days ago
6.5
Based on 1,117 frontline employees who took The Breakroom Quiz
8th of 46 rated convenience stores
As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in supporting store operations. You'll work side-by-side with peer supervisors and store leaders to deliver excellent customer service, boost sales, and keep the store safe, organized and fully stocked.
What You'll Do:
Deliver outstanding customer service and resolve inquiries promptly.
Support and collaborate with leadership team to achieve store goals in sales, expenses, Associate retention and training.
Lead, motivate, and train Associates to drive sales and performance during shift.
Ensure consistent execution of customer service programs, policies, and store technology components.
Manage cash processes, inventory, vendor check-ins, and store safety.
Maintain accurate inventory by performing regular cycle counts and smart ordering to help maximize sales and ensure customers find what they need.
Benefits:
We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, store discounts, paid time off, paid parental leave, and access to additional benefit and wellness programs.
Eligibility for Wawa Benefits is defined under the terms of the plan(s)
Qualifications:
High School Diploma or GED equivalent
Must be 18+ years old with reliable transportation
Flexible availability to work various shifts, including weekends, and holidays, to meet business needs
Supervisory experience, ideally in retail or food service environments, is a plus
Strong customer service, relationship-building, and communication skills
Associates in this position have an exciting opportunity to opt into a 4-day work week, providing more time to balance what matters outside of work.
Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com.
Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.
Sourced by ZipRecruiter
Food and beverage stores
10,000+ Employees
Media, PA, US
1964
