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Customer Service Sales Manager Jobs (NOW HIRING)

Cathay Bank

Customer Service & Sales Manager

Cupertino, CA · On-site

$62K - $71K/yr

Develop coaching and mentoring process for staff to ensure their performance meets bank customer service, sales, and operational requirements * Establish and manage achievement of assigned team and ...

cathaybank

Customer Service & Sales Manager

Alhambra, CA

$26.44 - $31.25/hr

Develop coaching and mentoring process for staff to ensure their performance meets bank customer service, sales, and operational requirements * Establish and manage achievement of assigned team and ...

Cathay Bank

Customer Service & Sales Manager

Alhambra, CA · On-site

$53K - $61K/yr

Develop coaching and mentoring process for staff to ensure their performance meets bank customer service, sales, and operational requirements * Establish and manage achievement of assigned team and ...

Riverside Payments

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Customer Service Sales Associate

Virginia Beach, VA · On-site

$75K - $95K/yr

Check in with National Sales Managers for support in closing new accounts and to receive additional ... Customer service background (preferred) * Self driven, upbeat, outgoing individuals! * All levels ...

Riverside Payments

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Customer Service Sales Associate

Anaheim, CA · On-site

$75K - $95K/yr

Check in with National Sales Managers for support in closing new accounts and to receive additional ... Customer service background (preferred) * Self driven, upbeat, outgoing individuals! * All levels ...

Riverside Payments

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Customer Service Sales Associate

Henderson, NV · On-site

$75K - $95K/yr

Check in with National Sales Managers for support in closing new accounts and to receive additional ... Customer service background (preferred) * Self driven, upbeat, outgoing individuals! * All levels ...

Riverside Payments

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Customer Service Sales Associate

Charlotte, NC · On-site

$75K - $95K/yr

Check in with National Sales Managers for support in closing new accounts and to receive additional ... Customer service background (preferred) * Self driven, upbeat, outgoing individuals! * All levels ...

Riverside Payments

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Customer Service Sales Associate

Long Beach, CA · On-site

$75K - $95K/yr

Check in with National Sales Managers for support in closing new accounts and to receive additional ... Customer service background (preferred) * Self driven, upbeat, outgoing individuals! * All levels ...

Riverside Payments

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Customer Service Sales Associate

Colorado Springs, CO · On-site

$75K - $95K/yr

Check in with National Sales Managers for support in closing new accounts and to receive additional ... Customer service background (preferred) * Self driven, upbeat, outgoing individuals! * All levels ...

Riverside Payments

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Customer Service Sales Associate

Newark, NJ · On-site

$75K - $95K/yr

Check in with National Sales Managers for support in closing new accounts and to receive additional ... Customer service background (preferred) * Self driven, upbeat, outgoing individuals! * All levels ...

Riverside Payments

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Customer Service Sales Associate

Corpus Christi, TX · On-site

$75K - $95K/yr

Check in with National Sales Managers for support in closing new accounts and to receive additional ... Customer service background (preferred) * Self driven, upbeat, outgoing individuals! * All levels ...

Riverside Payments

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Customer Service Sales Associates

North Las Vegas, NV · On-site

$75K - $95K/yr

Check in with National Sales Managers for support in closing new accounts and to receive additional ... Customer service background (preferred) * Self driven, upbeat, outgoing individuals! * All levels ...

Riverside Payments

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Customer Service Sales Associate

San Jose, CA · On-site

$75K - $95K/yr

Check in with National Sales Managers for support in closing new accounts and to receive additional ... Customer service background (preferred) * Self driven, upbeat, outgoing individuals! * All levels ...

Riverside Payments

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Customer Service Sales Associates

Cincinnati, OH · On-site

$75K - $95K/yr

Check in with National Sales Managers for support in closing new accounts and to receive additional ... Customer service background (preferred) * Self driven, upbeat, outgoing individuals! * All levels ...

Riverside Payments

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Customer Service Sales Associate

Bakersfield, CA · On-site

$75K - $95K/yr

Check in with National Sales Managers for support in closing new accounts and to receive additional ... Customer service background (preferred) * Self driven, upbeat, outgoing individuals! * All levels ...

Home Depot

Customer Service/Sales

San Mateo, CA

... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ... The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account ...

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Customer Service Sales Manager information

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$31K

$54.2K

$64K

How much do customer service sales manager jobs pay per year?

As of Jun 8, 2026, the average yearly pay for customer service sales manager in the United States is $54,169.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $58,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Sales Manager, and why are they important?

To thrive as a Customer Service Sales Manager, you need expertise in sales strategies, customer relationship management, and team leadership, typically supported by a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce, sales analytics tools, and customer support platforms is highly valued. Outstanding communication, problem-solving, and motivational skills help build strong teams and maintain high customer satisfaction. These abilities are essential for driving sales performance, fostering customer loyalty, and ensuring effective team operations.

What are some common challenges faced by Customer Service Sales Managers, and how can they be effectively addressed?

Customer Service Sales Managers often encounter challenges such as balancing customer satisfaction with sales targets, managing a diverse team with varying skill levels, and handling high-pressure situations during peak periods. To effectively address these challenges, it's important to foster open communication within the team, implement ongoing training programs, and use data-driven insights to set realistic goals. Building strong cross-functional relationships with other departments can also help smooth workflow and improve overall customer experience.

What is the difference between Customer Service Sales Manager vs Customer Support Supervisor?

AspectCustomer Service Sales ManagerCustomer Support Supervisor
Primary FocusDriving sales through customer serviceOverseeing customer support team operations
Required SkillsSales techniques, customer relationship managementSupport processes, team leadership
Work EnvironmentSales-driven, client-facingSupport center, service-oriented
Common CertificationsCRM, sales certificationsCustomer service certifications

The Customer Service Sales Manager primarily focuses on increasing sales and managing customer relationships to boost revenue, often working in sales-driven environments. In contrast, the Customer Support Supervisor oversees the support team, ensuring quality service delivery. While both roles require strong communication skills, the former emphasizes sales techniques, and the latter emphasizes support processes and team management.

What are Customer Service Sales Managers?

Customer Service Sales Managers are professionals responsible for overseeing both customer service operations and sales teams within an organization. They ensure customer satisfaction by resolving issues, improving service processes, and fostering positive customer relationships. Additionally, they drive sales performance by setting targets, coaching team members, and analyzing sales data to identify opportunities for growth. Their role bridges the gap between sales initiatives and customer experience, making them key to a company’s success.
What cities are hiring for Customer Service Sales Manager jobs? Cities with the most Customer Service Sales Manager job openings:
What are the most commonly searched types of Customer Service Sales jobs? The most popular types of Customer Service Sales jobs are:
What states have the most Customer Service Sales Manager jobs? States with the most job openings for Customer Service Sales Manager jobs include:
Customer Service Sales Manager jobs near you
Infographic showing various Customer Service Sales Manager job openings in the United States as of May 2026, with employment types broken down into 77% Full Time, 19% Part Time, 2% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $54,169 per year, or $26 per hour.
Regional Customer Service/Sales Manager

Regional Customer Service/Sales Manager

Taylor Hearing Centers

Batesville, AR • On-site

$49K - $56K/yr

Full-time

Posted 28 days ago

Job description

Alpaca Audiology LLC, on behalf of Taylor Hearing Centers is looking for a dedicated, supportive Regional Customer Service/Sales Manager who will ensure that sales and customer service objectives for a specific region within the company are met. The Regional Customer Service/Sales Manager will fully educate themselves on the specific region: location, insurances, exceptions, company/process changes, in addition to coaching, training, and motivating advocates. They will continue to support advocates after training by monitoring their progress, ensuring that they understand and meet expectations, answer their questions, and provide them with ongoing feedback and inspiration. Individual should be sales/goals driven. Individual should also be analytical, supportive, and prepared to act as a resource to advocates.
Responsibilities:
  • Train/prepare regional advocates to communicate effectively with customers and keep them on their patient journey and increase revenue within the region
  • Troubleshoot issues with advocates and customers (when necessary).
  • Oversee and set sales targets for outbound and inbound calls.
  • Ensure that advocates understand and comply with all customer service/sales objectives, performance standards, and policies.
  • Set clear team goals and KPIs.
  • Measure performance with KPIs such as conversion, quality, call waiting, productivity, etc.
  • Answer advocate questions regarding best practices or difficult calls.
  • Identify operational issues and suggesting possible improvements.
  • Monitor and evaluate advocate performance, providing learning or coaching opportunities, and taking corrective action, if necessary.
  • Prepare reports and analyze data to assist executive management as they determine call center goals.
  • Work with other managers to support advocates and maximize customer satisfaction.

Requirements:
  • Associates degree or higher.
  • Call center, customer service, sales, and supervisory experience.
  • Proficiency with technology, especially computers, software applications, and phone systems.
  • Must be proficient in Excel.
  • Exceptional verbal and written communication skills.
  • Strong understanding of company products, policies, and services.
  • Ability to coach, train, and motivate employees and evaluate their performance.
  • Excellent problem solving, leadership, and customer service skills.
  • Analytical, efficient, and thorough.
  • Ability to remain calm and courteous under pressure and navigate tense situations, especially during busy hours.

Additional Preferred Skills:
  • Ability to work independently with accountability and ownership.
  • Planning, organizing and multi-tasking skills along with disciplined time management.
  • Attention to detail and follow through.
  • Focus through ambiguity.
  • Persuasive approach to influence outcome.

***Applicants must have a flexible work schedule
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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