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Customer Service Sales Associate Jobs in Rockingham, NC

Variety Stores LLC

Customer Service Associate

Aberdeen, NC

$12 - $16.50/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... to sales floor. • Independently stocks shelves and recovers merchandise in the store. • ...

Roses Discount Stores

Customer Service Associate

Cheraw, SC · On-site

$12.50 - $17.25/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... to sales floor. • Independently stocks shelves and recovers merchandise in the store. • ...

Roses Discount Stores

Customer Service Associate

Raeford, NC · On-site

$12 - $16.50/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... to sales floor. • Independently stocks shelves and recovers merchandise in the store. • ...

Big Lots

Customer Service Associate

Aberdeen, NC · On-site

$12 - $16.50/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... to sales floor. • Independently stocks shelves and recovers merchandise in the store. • ...

Big Lots

Customer Service Associate

Laurinburg, NC · On-site

$11.50 - $16/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... to sales floor. • Independently stocks shelves and recovers merchandise in the store. • ...

Big Lots

Customer Service Associate

Aberdeen, NC

$12 - $16.50/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... to sales floor. • Independently stocks shelves and recovers merchandise in the store. • ...

Big Lots

Customer Service Associate

Laurinburg, NC

$11.50 - $16/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... to sales floor. • Independently stocks shelves and recovers merchandise in the store. • ...

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Customer Service Sales Associate information

See Rockingham, NC salary details

$7

$18

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How much do customer service sales associate jobs pay per hour?

As of May 31, 2026, the average hourly pay for customer service sales associate in Rockingham, NC is $18.98, according to ZipRecruiter salary data. Most workers in this role earn between $12.36 and $24.71 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Sales Associate, and why are they important?

To thrive as a Customer Service Sales Associate, you need strong communication skills, sales acumen, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, point-of-sale (POS) software, and sometimes product-specific certifications is beneficial. Standout soft skills include active listening, problem-solving, and the ability to build rapport with customers. These skills ensure positive customer experiences, drive sales results, and foster long-term client loyalty.

What are some common challenges faced by Customer Service Sales Associates, and how can they be managed effectively?

Customer Service Sales Associates often face the challenge of balancing customer satisfaction with meeting sales targets. Handling difficult customers while still aiming to promote products or services requires strong communication skills and patience. Time management is also crucial, as associates must juggle multiple customer inquiries and sales leads simultaneously. Building product knowledge and staying updated on promotions can help overcome these challenges, as well as seeking feedback from supervisors and collaborating with team members to share successful strategies.

What are Customer Service Sales Associates?

Customer Service Sales Associates are professionals who assist customers with their inquiries, resolve issues, and help them find products or services that suit their needs. They work in retail stores, call centers, or online platforms, combining customer service skills with sales techniques to ensure customer satisfaction and meet sales goals. Their responsibilities often include greeting customers, answering questions, processing transactions, handling complaints, and upselling or recommending additional products. Strong communication, problem-solving, and interpersonal skills are essential for this role.

What is the difference between Customer Service Sales Associate vs Customer Support Specialist?

AspectCustomer Service Sales AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sales and customer service experienceHigh school diploma or equivalent; technical or product knowledge often preferred
Work EnvironmentRetail stores, call centers, or sales officesCall centers, technical support centers, or online support platforms
Employer & IndustryRetail, telecommunications, hospitality, and service industriesTechnology, software, electronics, and service industries
Search & Comparison IntentCustomer service, sales roles, retail jobsTechnical support, customer service, troubleshooting

The Customer Service Sales Associate primarily focuses on assisting customers with purchases and promoting products, often in retail or sales environments. In contrast, the Customer Support Specialist provides technical or product support, troubleshooting, and resolving customer issues. While both roles require strong communication skills and customer service experience, their core responsibilities and work settings differ significantly.

What job categories do people searching Customer Service Sales Associate jobs in Rockingham, NC look for? The top searched job categories for Customer Service Sales Associate jobs in Rockingham, NC are:
What cities near Rockingham, NC are hiring for Customer Service Sales Associate jobs? Cities near Rockingham, NC with the most Customer Service Sales Associate job openings:
Customer Service Sales Associate jobs near you

Sales Associate (Part-Time) - Bennettsville, SC ( Bennettsville Square )

Jdgroupnam

Bennettsville, SC

$9/hr

Part-time

Posted 9 days ago

Job description

HB: 01383 Bennettsville, South Carolina (Bennettsville Square)

Hourly:

$9.00 - $9.00
Job Title: Sales Associate

Department: Operations

FLSA Status: Non-Exempt

Reports To:
Store Manager

SUMMARY
The Sales Associate is responsible for a providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of the organization and brand, creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding customer service and promoting the merchandise in stores.


ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
  • Promote and sell services and merchandise provided by the organization.
  • Consistently set goals to grow and improve selling skills and track overall sales.
  • Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
  • Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
  • Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
  • Consistently achieve and/or exceed sales targets and goals.
  • Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
  • Attend all staff meetings and tech clinics for the store.
  • Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

SUPERVISORY RESPONSIBILITIES
  • There are no supervisory responsibilities for this role.

QUALIFICATIONS
  • 0-2 years of customer service experience.
  • Excellent interpersonal and communication skills
  • Ability to work in a fast-paced environment.
  • Is a self-starter, has initiative to take on important tasks without being asked.
  • Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
  • Is a team-player, passionate about outstanding customer service and selling merchandise.

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