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Customer Service Representative Jobs in Wooster, OH

CFS

Customer Service Representative

Akron, OH

$39K - $41K/yr

Customer Service Representative Location: On-site in Akron, OH Schedule: Monday-Friday Salary: $39,000 - $41,000 depending on experience Why This Opportunity Stands Out: * Small team with a family ...

CFS

Customer Service Representative

Uniontown, OH

$39K - $41K/yr

Customer Service Representative Location: On-site in Akron, OH Schedule: Monday-Friday Salary: $39,000 - $41,000 depending on experience Why This Opportunity Stands Out: * Small team with a family ...

CFS

Customer Service Representative

Akron, OH

$39K - $41K/yr

Customer Service Representative Location: On-site in Akron, OH Schedule: Monday-Friday Salary: $39,000 - $41,000 depending on experience Why This Opportunity Stands Out: * Small team with a family ...

Uhaul

customer service rep

Canton, OH

$15 - $20.25/hr

As a Customer Service Representative you will enjoy flexible scheduling around school, sports and family life! You will work with other team members who have a similar passion for working with ...

U-Haul

Customer Service Representative

Mansfield, OH · On-site

$15.25 - $20.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Mansfield, OH

$15.25 - $20.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Mansfield, OH

$15.25 - $20.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Circle K

Customer Service Representative

Canal Fulton, OH

$14.75 - $20/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

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Customer Service Representative information

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How much do customer service representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for customer service representative in Wooster, OH is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.

What Does a Customer Service Representative Do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What are some common challenges Customer Service Representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What are customer service representatives?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

Can I work in Amazon from home?

Customer Service Representatives at Amazon can often work remotely, depending on the role and location. Remote positions typically require good communication skills, a reliable internet connection, and sometimes specific equipment or certifications. Availability of work-from-home options varies by position and geographic region.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

More about Customer Service Representative jobs
What are the most commonly searched types of Customer Service Representative jobs in Wooster, OH? The most popular types of Customer Service Representative jobs in Wooster, OH are:
What are popular job titles related to Customer Service Representative jobs in Wooster, OH? For Customer Service Representative jobs in Wooster, OH, the most frequently searched job titles are:
What job categories do people searching Customer Service Representative jobs in Wooster, OH look for? The top searched job categories for Customer Service Representative jobs in Wooster, OH are:
What cities near Wooster, OH are hiring for Customer Service Representative jobs? Cities near Wooster, OH with the most Customer Service Representative job openings:
Customer Service Representative jobs near you
Infographic showing various Customer Service Representative job openings in Wooster, OH as of May 2026, with employment types broken down into 40% Full Time, 53% Part Time, and 7% Contract. Highlights an 86% Physical, 7% Hybrid, and 7% Remote job distribution, with an average salary of $34,077 per year, or $16.4 per hour.
Customer Service Representative

Customer Service Representative

Circle K Stores, Inc.

Wadsworth, OH

$15.25 - $20.75/hr

Part-time

Posted 5 days ago

Circle K rating

4.8

Company rating: 4.8 out of 10

Based on 1,294 frontline employees who took The Breakroom Quiz

32nd of 47 rated convenience stores

Job description

Store 4705630: 815 Broad St, Wadsworth, Ohio 44281 Shift Availability. Evenings & Overnight Time Type. Part time.

Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challen Customer Service Representative, Customer Service, Representative, Retail, Service

What Circle K employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Circle K

Sourced by ZipRecruiter

Circle K Stores are owned by Alimentation Couche-Tard, the largest convenience store operator in Canada. We are recognized for our strong food service brands, Simply Great Coffee, and of course our icy cold, flavour abundant Frosters. Our innovative store design and merchandising is second to none.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Tempe, AZ, US

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