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Customer Service Representative Jobs in Spring Lake, MI

Circle K

Customer Service Representative

Comstock Park, MI · On-site

$13.50 - $18.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Comstock Park, MI

$13.50 - $18.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Quality Car Wash

Customer Service Representative

Muskegon, MI · On-site

$14.50 - $19.75/hr

As a Quality Customer Service Representative Team Member, You'll: * Promptly and accurately process guest orders * Actively promote and sell car washes and convenience store items * Maintain our ...

Quality Car Wash

Customer Service Representative

Muskegon, MI · On-site

$14.50 - $19.75/hr

Be a part of a team and family environment What We Expect From A Tommy's Customer Service Representative Team Member: * Go the extra mile to exceed guest expectations * Enjoy actively engaging with ...

Quality Car Wash

Customer Service Representative

Muskegon, MI · On-site

$14.50 - $19.75/hr

Be a part of a team and family environment What We Expect From A Tommy's Customer Service Representative Team Member: * Go the extra mile to exceed guest expectations * Enjoy actively engaging with ...

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All JobsCustomer Service Representative JobsCustomer Service Representative Jobs in Spring Lake, MI

Customer Service Representative information

See Spring Lake, MI salary details

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How much do customer service representative jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for customer service representative in Spring Lake, MI is $17.08, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $18.99 per hour, depending on experience, location, and employer.

What is a customer service representative?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

What does a customer service representative do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What are some common challenges customer service representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are the 5 skills of a customer service representative?

A customer service representative needs strong communication skills to effectively interact with customers, problem-solving abilities to address issues, patience to handle difficult situations, active listening to understand customer needs, and technical proficiency with customer management tools. These skills help ensure positive customer experiences and efficient service delivery.

What is the work of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to track interactions. Strong communication skills and patience are essential for success in this role.
More about Customer Service Representative jobs

What are the most commonly searched types of Customer Service Representative jobs in Spring Lake, MI?

The most popular types of Customer Service Representative jobs in Spring Lake, MI are:

What are popular job titles related to Customer Service Representative jobs in Spring Lake, MI?

For Customer Service Representative jobs in Spring Lake, MI, the most frequently searched job titles are:

What job categories do people searching Customer Service Representative jobs in Spring Lake, MI look for?

The top searched job categories for Customer Service Representative jobs in Spring Lake, MI are:

What cities near Spring Lake, MI are hiring for Customer Service Representative jobs?

Cities near Spring Lake, MI with the most Customer Service Representative job openings:

Customer Service Representative jobs near you
Infographic showing various Customer Service Representative job openings in Spring Lake, MI as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,532 per year, or $17.1 per hour.

Customer Service Representative

Holland, MI • On-site

West Michigan Community Bank
Commercial Banking • 51 - 200 employees
Learn more about West Michigan Community Bankexternal

$15 - $20.25/hr

Other

Re-posted 14 days ago

Job description

WMCB is looking for a part-time CSR (24-28 hours weekly) for our Downtown Holland Office. Please visit www.wmcb.com for additional information.
General Summary:
The primary responsibility of a Customer Service Representative is to complete all customer transactions in a fast, accurate and courteous manner, whether on the phone or in person. Provide customer service in a professional manner. Suggests / makes introductions for cross selling and referral of bank products and services.
Job Duties & Responsibilities:

  • Process various financial transactions for customers
  • Answer customer questions
  • Cross-sell and refer products and services whenever possible
  • Knowledge and understanding of the bank's products and services and the benefits they offer to the customer
  • Accurate balancing of cash drawer
Education/Experience:
  • High School Diploma or equivalent
  • Excellent customer service skills
  • Cash handling experience is preferred
  • Professional customer service experience

West Michigan Community Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.

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