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Customer Service Representative Jobs in Rye, NY (NOW HIRING)

A L Carr Agency

Be Seen First

Customer Service Representative CSR

Centerport, NY · On-site

$70K - $75K/mo

Commercial property causality, N Y licensed required, insurance CSR. Must be able to process insurance service data such as applications, binders, certificates, claims and other related

Petro Home Services

Customer Service Representative

Queens, NY · On-site

$16.50 - $22.50/hr

Are you interested in taking your career to the next step with an industry leader? We have just the opportunity for you! We are a leading home services provider and due to our continued growth we are

Petro Home Services

Customer Service Representative

Queens, NY · On-site

$16.50 - $22.50/hr

Are you interested in taking your career to the next step with an industry leader? We have just the opportunity for you! We are a leading home services provider and due to our continued growth we are

Petro Home Services

Customer Service Representative

Queens, NY · On-site

$16.50 - $22.50/hr

Are you interested in taking your career to the next step with an industry leader? We have just the opportunity for you! We are a leading home services provider and due to our continued growth we are

cord

Customer Service Rep

New York, NY · On-site

$17.50 - $23.75/hr

Customer Service Rep Department: Marketing Employment Type: Full Time Location: New York Compensation: Competitive Description We are looking for a dedicated Customer Service Representative to join

Xcel Management Inc

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Customer Service Rep - Entry Level CSR

Hackensack, NJ · On-site

$20 - $30/hr

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer

Xcel Management Inc

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Customer Service Rep - Entry Level CSR

Hackensack, NJ · On-site

$20 - $30/hr

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer

Alexei

Customer Service Rep

New York, NY · On-site

$17.50 - $23.75/hr

Customer Service Rep Department: Sales Employment Type: Full Time Location: New York Compensation: Competitive Description The Role We are looking for a dedicated Customer Service Representative to

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All JobsCustomer Service Representative JobsCustomer Service Representative Jobs in Rye, NY

Customer Service Representative information

See Rye, NY salary details

$10

$19

$28

How much do customer service representative jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for customer service representative in Rye, NY is $19.92, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $22.16 per hour, depending on experience, location, and employer.

What does a customer service representative do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

Is remote customer service representative a stressful job?

A remote customer service representative role can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, stress levels vary depending on workload, support systems, and individual resilience, with some employers providing training and resources to help manage stress.

What is a customer service representative?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

What is the work of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to track interactions. Strong communication skills and patience are essential for success in this role.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are some common challenges customer service representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.
More about Customer Service Representative jobs
What cities near Rye, NY are hiring for Customer Service Representative jobs? Cities near Rye, NY with the most Customer Service Representative job openings:
Customer Service Representative jobs near you
Infographic showing various Customer Service Representative job openings in Rye, NY as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $41,429 per year, or $19.9 per hour.

Customer Service Rep

NORTHEASTERN APPLIANCE SERVICE

Peekskill, NY • On-site

$18 - $22/hr

Full-time

Medical, Retirement, PTO

Re-posted 12 days ago

Job description

Benefits:
  • 401(k) matching
  • Competitive salary
  • Paid time off
  • Training & development

Northeastern Appliance Service
Customer Service Representative 
Are you a detail-oriented professional who prides themselves on providing exceptional customer service? At Northeastern Appliance Service, we care deeply about our employees and our customers who have entrusted us with the care of their appliances, and we are focused on providing the best customer experience. Northeastern Appliance Service is the premier service company for the Sub-Zero, Wolf, and Cove family of luxury appliances. We are looking for a detail-oriented and friendly Customer Service Representative to join our team.
Our Customer Service Representative will act as a liaison of Northeastern Appliance Service, providing product and service information to clients and resolving any emerging issues that clients may face with accuracy and efficiency. They will be responsible for accounts receivable related functions including submitting warranty claims, as well as scheduling technician calls and handling all customer service. At Northeastern Appliance Service, we focus on ensuring exemplary service standards. We respond efficiently to client inquiries and maintain a high degree of customer satisfaction.
Reporting to the Office Manager, the Customer Service Representative will provide targeted support to Northeastern Appliance Service in meeting customer service expectations.
Responsibilities
  • Manage incoming customer calls.
  • Identify and assess clients' needs or concerns.
  • Build sustainable relationships and confidence through transparent and interactive communication.
  • Bookkeeping/maintaining accounts and records.
  • Submit warranty claims.
  • Follow communication procedures and policies within company guidelines.
  • Schedule service calls ensuring efficient routes for field technicians.
Requirements
  • Some previous experience as a client service representative.
  • Strong verbal communication and active listening skills.
  • Ability to manage time effectively.
  • Independent thinker with the foresight to get to the root of a problem.
  • Must possess sound judgment.
  • Ability to multitask and prioritize.
Qualifications
  • Minimum Associate's Degree, Bachelors preferred.
  • Experience in the customer service industry (willing to train a motivated individual).
  • Strong organizational and interpersonal skills.
  • Excellent oral and written communication skills.
  • Maintain professionalism under pressure.
  • Demonstrate a high level of attention to detail.
Job Type: Full-time
Benefits:
  • 401(k)
  • 401(k) matching
  • Health insurance
  • Paid time off
Shift:
  • 8 hour shift
  • Day shift
Ability to commute/relocate:
  • Peekskill, NY 10566: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person