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Customer Service Representative Jobs in Rutherford, NJ

CSR

Franklin Lakes, NJ

$16.25 - $22/hr

Customer Service Representative We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and ...

Customer Service Representative

Forest Hills, NY · On-site

$17 - $23/hr

Customer Service Representative FASTSIGNS is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Performance Bonus * Ongoing Training Opportunities A ...

Customer Service Representative The Pella Parsippany NJ branch is seeking a Customer Service Representative (CSR) to join the team and serve our customers. This position is responsible for providing ...

Customer Service Representative FASTSIGNS #122001 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Bonus

Customer Service Rep

New York, NY

$17.50 - $23.75/hr

The Role We are looking for a dedicated Customer Service Representative to join our team. You will be the first point of contact for customers, providing assistance with inquiries, complaints, and ...

Customer Service Rep

New York, NY · On-site

$17.50 - $23.75/hr

We are looking for a dedicated Customer Service Representative to join our team. You will be the first point of contact for customers, providing assistance with inquiries, complaints, and product ...

As a Customer Service Representative, you will play a critical role in ensuring our customers have a positive experience. You will be the primary point of contact for inquiries, concerns, and ...

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

Customer Service Rep

Manhattan, NY · On-site

$17.75 - $24/hr

Customer Service Representative We are looking for a dedicated Customer Service Representative to join our team. You will be the first point of contact for customers, providing assistance with ...

Customer Service Representative

Maspeth, NY

$16.50 - $22.50/hr

As a Customer Service Representative, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication ...

Customer Service Representative

Manhattan, NY · Remote

$17.75 - $24/hr

Bilingual Customer Service Representative (must be English/Spanish speaking) Position Summary: The Customer Service Representative (CSR) serves as the first point of contact for residents seeking ...

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Customer Service Representative information

See Rutherford, NJ salary details

$10

$19

$27

How much do customer service representative jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for customer service representative in Rutherford, NJ is $19.16, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.30 per hour, depending on experience, location, and employer.

What Does a Customer Service Representative Do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

What does a customer service representative do?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use tools like customer management software to track interactions. Strong communication skills and patience are essential for success in this role.

What are customer service representatives?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

What job makes $10,000 a month without a degree?

A Customer Service Representative typically does not earn $10,000 a month without additional experience or specialized skills. High earnings in customer service roles are uncommon without management responsibilities, sales commissions, or working in high-paying industries, and most such roles require relevant experience or certifications. Achieving this income level usually involves advanced roles or supplementary income sources beyond standard customer service positions.

How can I make 2000 a week working from home?

A Customer Service Representative can earn $2000 a week by working full-time, often requiring strong communication skills, experience, and sometimes specialized tools or certifications. Achieving this income level may involve handling high call volumes, working for companies with higher pay rates, or taking on additional shifts or roles with performance bonuses.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are some common challenges Customer Service Representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What's the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as customer success managers, client relations directors, or technical support managers, with salaries reaching six figures in some industries. These positions typically require extensive experience, strong communication skills, and industry-specific knowledge or certifications.
What are the most commonly searched types of Customer Service Representative jobs in Rutherford, NJ? The most popular types of Customer Service Representative jobs in Rutherford, NJ are:
What are popular job titles related to Customer Service Representative jobs in Rutherford, NJ? For Customer Service Representative jobs in Rutherford, NJ, the most frequently searched job titles are:
What job categories do people searching Customer Service Representative jobs in Rutherford, NJ look for? The top searched job categories for Customer Service Representative jobs in Rutherford, NJ are:
What cities near Rutherford, NJ are hiring for Customer Service Representative jobs? Cities near Rutherford, NJ with the most Customer Service Representative job openings:
Infographic showing various Customer Service Representative job openings in Rutherford, NJ as of June 2026, with employment types broken down into 100% Full Time. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $39,857 per year, or $19.2 per hour.
Customer Service Representative

Customer Service Representative

FYZICAL Therapy and Balance Centers

West Caldwell, NJ

$17 - $23.25/hr

Full-time

Medical

Posted 21 days ago


FYZICAL rating

6.2

Company rating: 6.2 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

691st of 873 rated healthcare providers


Job description

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in West Caldwell, NJ, that is a perfect fit for you!
As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.  
This excellent opportunity will not last long! Apply for FYZICAL's Customer Service Representative job opening today!
Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in West Caldwell, NJ!
We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.
Start down your exciting career path today by applying for our Customer Service Representative job opening!Responsibilities
  • Handle patient scheduling, appointments, multi-phone line
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians  
  • Send and keep a log of all reports sent to doctors
  • Collect all payments; insurance verification
  • Collect/open mail; distribute mail to proper areas/people
  • Send benefits paperwork to billing companies
  • Handle all scheduling and ensuing communication
  • Answer phones, act as a patient liaison, answer any questions from potential or current patients
  • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Collect new patient intake information; track all clinic referrals
  • Fax reports to physicians; keep a log of incoming reports
  • Verify Insurance and track insurance-covered visits; take copayments
  • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
  • Communicate with the office manager and clinicians about scheduling/patient arrival
  • Monitor marketing campaigns and schedule appointments from leads generated
  • Work on credentialing new clinical staff with Medicare and various insurance providers
  • Develop and update content on social media outlets
  • Update marketing content and provide regular feedback to marketing campaign providers
  • Other administrative tasks as needed
Required Skills
  • High school diploma, GED certificate or equivalent
  • Valid driver's license and reliable transportation
  • Great communicator and multitasker, detail-oriented
  • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain 
  • Up-to-date DL and a dependable vehicle
  • Experience with social media marketing
  • EMR authorization and verification experience
  • Medical reimbursements/billing
  • Managing patient appointments and billing
  • Managing marketing campaigns
  • Processing medical credentialing

What FYZICAL employees say

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