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Customer Service Representative Jobs in Rosharon, TX

Customer Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

* The Customer Service Representative (CSR) serves as an immediate point of contact for customers and provides timely review and update of accounts through multi-channel support options regarding all ...

Customer Service Representative (CSR) Reports to: CSR Supervisor, Operations Manager or Service Center Manager Customers served: External -- Customers, vendors, manufacturers' representatives, and ...

Customer Service Representative

Alvin, TX · On-site

$13 - $17.75/hr

As a member of our team of Customer Service Representatives, you will feel like you're a part of something bigger than yourself. Our Customer Service team works together towards a common goal ...

Customer Service Representative

Houston, TX

$15.25 - $20.75/hr

Competitive Pay Paid Vacation and Holidays Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as ...

Customer Service Representative

Houston, TX · On-site

$15 - $20.25/hr

Customer Service Representative Classification Exempt Job Summary The Customer Service Representative is responsible for promoting the sale of parts, service and rental within the branch and ...

Customer Service Representative (Print Production & Client Support) Position Summary As a Customer Service Representative at ABC Imaging , you will serve as the primary point of contact for clients ...

Customer Service Representative

Houston, TX

$15.25 - $20.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative (Print Production & Client Support) Position Summary As a Customer Service Representative at ABC Imaging , you will serve as the primary point of contact for clients ...

Customer Service Representative

Houston, TX

$15.25 - $20.75/hr

**** Customer Service Representative (Print Production & Client Support) Position Summary As a Customer Service Representative at ABC Imaging , you will serve as the primary point of contact for clients ...

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Customer Service Representative information

See Rosharon, TX salary details

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How much do customer service representative jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for customer service representative in Rosharon, TX is $16.82, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $18.70 per hour, depending on experience, location, and employer.

What Does a Customer Service Representative Do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

What does a customer service representative do?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use tools like customer management software to track interactions. Strong communication skills and patience are essential for success in this role.

What are customer service representatives?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

What job makes $10,000 a month without a degree?

A Customer Service Representative typically does not earn $10,000 a month without additional experience or specialized skills. High earnings in customer service roles are uncommon without management responsibilities, sales commissions, or working in high-paying industries, and most such roles require relevant experience or certifications. Achieving this income level usually involves advanced roles or supplementary income sources beyond standard customer service positions.

How can I make 2000 a week working from home?

A Customer Service Representative can earn $2000 a week by working full-time, often requiring strong communication skills, experience, and sometimes specialized tools or certifications. Achieving this income level may involve handling high call volumes, working for companies with higher pay rates, or taking on additional shifts or roles with performance bonuses.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are some common challenges Customer Service Representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What's the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as customer success managers, client relations directors, or technical support managers, with salaries reaching six figures in some industries. These positions typically require extensive experience, strong communication skills, and industry-specific knowledge or certifications.
What are the most commonly searched types of Customer Service Representative jobs in Rosharon, TX? The most popular types of Customer Service Representative jobs in Rosharon, TX are:
What are popular job titles related to Customer Service Representative jobs in Rosharon, TX? For Customer Service Representative jobs in Rosharon, TX, the most frequently searched job titles are:
What cities near Rosharon, TX are hiring for Customer Service Representative jobs? Cities near Rosharon, TX with the most Customer Service Representative job openings:
Customer Service Representative

Customer Service Representative

B12 Consulting

Houston, TX • On-site

$15.25 - $20.75/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

  • The Customer Service Representative (CSR) serves as an immediate point of contact for customers and provides timely review and update of accounts through multi-channel support options regarding all inquiries, account maintenance, EZ TAG fulfillment, and multifaceted resolutions.
  • Must maintain Payment Card Industry (PCI) compliance as it relates to collecting and processing accurate payments.
  • This position is required to meet/exceed specific performance metrics that directly impacts the customer experience which can have a direct impact in generated revenue.
  • The CSR increases and maintains expert knowledge of Harris County Toll Road Authority (HCTRA) products and services and is expected to keep up-to-date with policy, procedural, and product updates.
Duties & Responsibilities                                                                                                         % of Time Spent (5% or Greater)
  • Addresses customer inquiries and maintains customer accounts through multi-channel support options according to specific guidelines and procedures. Inquiries can involve tag fulfillment and multifaceted account resolutions.                                                                                                    (60%)
  • Maintains PCI compliance as it relates to collecting and processing accurate payments with credit card and/or banking information.                     (15%)
                                            
  • Meets/exceeds daily qualitative and quantitative targets to maintain operational standards and strengthen customer satisfaction.                        (15%)
  • Reconciles payments, toll tags, and prepares end-of-day reports as specified per section.                                                          (5%)
 
  • Builds expert and dynamic knowledge of HCTRA products and services; keeps abreast of all procedural and product updates and implementing as directed.    (5%)
 
Knowledge, Skills and Abilities
  • Ability to speak clearly, correctly and listen effectively.
  • Knowledge of basic math.
  • Good written and interpersonal skills.
  • Strong customer service skills.
  • Good analytical and organization skills.
  • Working knowledge of personal computers and related software; Microsoft Office including word processing, spreadsheets, and databases.
  • Must possess keyboarding skills of 30 wpm and 10-key touch.
  • Ability to work in a team environment and be open to change.
  • Multi-tasking capabilities; ability to think logically and time management organized, flexible, and goal-oriented.
  • Ability to exercise tact and to handle customer interactions in a fast, courteous and efficient manner.
  • Ability to establish and maintain effective working relationships with others.
  • Must be able to maintain confidentiality.