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Customer Service Representative Jobs in Pataskala, OH

Customer Service Representative The Customer Service Representative (CSR) is responsible for providing exceptional customer service, including sales and service functions, and making qualified ...

Customer Service Representative

Columbus, OH ยท On-site

$15.50 - $21/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service ...

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service ...

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service ...

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Customer Service Representative information

See Pataskala, OH salary details

$9

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How much do customer service representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for customer service representative in Pataskala, OH is $18.07, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $20.10 per hour, depending on experience, location, and employer.

What Does a Customer Service Representative Do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What are some common challenges Customer Service Representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What are customer service representatives?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

Can I work in Amazon from home?

Customer Service Representatives at Amazon can often work remotely, depending on the role and location. Remote positions typically require good communication skills, a reliable internet connection, and sometimes specific equipment or certifications. Availability of work-from-home options varies by position and geographic region.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are the most commonly searched types of Customer Service Representative jobs in Pataskala, OH? The most popular types of Customer Service Representative jobs in Pataskala, OH are:
What are popular job titles related to Customer Service Representative jobs in Pataskala, OH? For Customer Service Representative jobs in Pataskala, OH, the most frequently searched job titles are:
What job categories do people searching Customer Service Representative jobs in Pataskala, OH look for? The top searched job categories for Customer Service Representative jobs in Pataskala, OH are:
What cities near Pataskala, OH are hiring for Customer Service Representative jobs? Cities near Pataskala, OH with the most Customer Service Representative job openings:
Infographic showing various Customer Service Representative job openings in Pataskala, OH as of May 2026, with employment types broken down into 36% Full Time, 53% Part Time, 2% Temporary, and 9% Contract. Highlights an 86% Physical, 7% Hybrid, and 7% Remote job distribution, with an average salary of $37,583 per year, or $18.1 per hour.
Customer Service Representative

Customer Service Representative

K9 Resorts Hilliard

Hilliard, OH โ€ข On-site

$15 - $17/hr

Full-time

Posted 25 days ago


Job description

Title: ยญCustomer Service Representative

Reports to: General Manager / Resort Owner

Customer Service Representative

The Customer Service Representative is responsible for providing every client with a โ€œwow experienceโ€. As a CSR, you are the face of the company. The CSRโ€™s purpose is to make every person and dog that walks in feel comfortable, confident, and like a VIP. They are also entrusted to ensure the mission and values are protected and upheld.

Essential Job Functions:

โ— Fluent in Microsoft Office and well-versed in computer usage

โ— Willing/able to learn new computer programs easily

โ— Very customer service-oriented

โ— Able to use down time effectively

โ— Greets all customers coming into the building

โ— Performs Check In/Check Out and reservation procedures in the POS system

โ— Accepts payment from customers

โ— Takes custody of pets and makes sure they are properly placed in the building

โ— Answers telephone inquiries

โ— Works closely with owner in charge to handle small office tasks

โ— Provides tours of the facility to potential customers when necessary

โ— Responsible for feeding and medicating of all dogs

โ— Provides personal playtimes for dogs when such a service is requested

โ— Takes dogs outside for elimination breaks

โ— Performs body checks on to search for pre-existing conditions and/or injuries

โ— Has the ability to perform the following tasks at the request of the General Manager/Owner

โ—‹ Sanitation of all boarding and daycare accommodations

โ—‹ Monitoring Daycare

โ—‹ Bathing

QUALIFICATIONS:

Job Requirements:

ยท Must complete K9 Resorts Certification Program for a Customer Service Representative

ยท Customer service-oriented

Education and Experience:

  • High School diploma or equivalent
  • Previous experience is preferred but not required
  • Some weekend and holiday hours are required

(CSR continued)

Technical Skills:

  • Computer skills including knowledge of Microsoft Windows.
  • Proficient written and spoken communication skills.

Personal Characteristics:

  • Must be able to communicate with all types of people, remain calm, mediate and problem solve
  • Must be of moral and ethical character
  • High level of emotional intelligence
  • Salesmanship personality and comfort
  • Ability to multitask
  • Strong ability to adapt to change and support company directives
  • A Can-Do - It is my job attitude
  • Outgoing, positive, enthusiastic personality
  • Must demonstrate a love for dogs
  • Well-organized and efficient

The above statements are intended to describe the general nature and level of work being performed by the employee assigned this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Title: ยญCustomer Service Representative

Reports to: General Manager / Resort Owner

Company Description

K9 Resorts are multi-award-winning, and internationally recognized luxury pet hotels. K9 Resorts Luxury Pet Hotel pampers dogs with resort-style and Doggie Daycare. Our state-of-the-art facilities are custom designed to provide only the best for your pups.