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Customer Service Representative Jobs in Paramus, NJ

Petro Home Services

Customer Service Representative

Queens, NY · On-site

$16.50 - $22.50/hr

As a Customer Service Representative, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication ...

Northeastern Appliance

Customer Service Rep

Peekskill, NY · On-site

$16.75 - $22.75/hr

Our Customer Service Representative will act as a liaison of Northeastern Appliance Service, providing product and service information to clients and resolving any emerging issues that clients may ...

Sharpened Image

Customer Service Representative

Union, NJ · On-site

$16.25 - $22.25/hr

Customer Service Representative Title: Customer Service Representative Location: Union, NJ Job Type: Temporary Description Under the direction of the Customer Service Supervisor(s), CSRs are the ...

cord

Customer Service Rep

New York, NY · On-site

$17.50 - $23.75/hr

Customer Service Rep Department: Marketing Employment Type: Full Time Location: New York Compensation: Competitive Description We are looking for a dedicated Customer Service Representative to join ...

Community Veterinary Partners

CSR

Verona, NJ · On-site

$17 - $22/hr

Customer Service Representative (Veterinary Hospital) SUMMARY The Customer Service Representative (CSR) is an ambassador of the animal hospital serving as the first point of contact for our clients ...

Community Vet

CSR

Verona, NJ · On-site

$16 - $22/hr

Customer Service Representative (Veterinary Hospital) SUMMARY The Customer Service Representative (CSR) is an ambassador of the animal hospital serving as the first point of contact for our clients ...

Alexei

Customer Service Rep

New York, NY · On-site

$17.50 - $23.75/hr

Customer Service Rep Department: Sales Employment Type: Full Time Location: New York Compensation: Competitive Description The Role We are looking for a dedicated Customer Service Representative to ...

Alexei

Customer Service Rep

Manhattan, NY · On-site

$17.75 - $24/hr

Customer Service Rep Department: Sales Employment Type: Full Time Location: New York Compensation: Competitive Description The Role We are looking for a dedicated Customer Service Representative to ...

hooli

Customer Service Rep

Manhattan, NY · On-site

$17.75 - $24/hr

Customer Service Representative We are looking for a dedicated Customer Service Representative to join our team. You will be the first point of contact for customers, providing assistance with ...

FastSigns

Customer Service Representative

Forest Hills, NY · On-site

$17 - $23/hr

Customer Service Representative FASTSIGNS is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Performance Bonus * Ongoing Training Opportunities A ...

FastSigns

Customer Service Representative

Ridgewood, NY · On-site

$16.50 - $22.50/hr

Customer Service Representative FASTSIGNS is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Performance Bonus * Ongoing Training Opportunities A ...

Sahadi's

Customer Service Representative

Brooklyn, NY · On-site

$17/hr

As a Customer Service Representative, you will play a critical role in ensuring our customers have a positive experience. You will be the primary point of contact for inquiries, concerns, and ...

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Showing results 21-40

All JobsCustomer Service Representative JobsCustomer Service Representative Jobs in Paramus, NJ

Customer Service Representative information

See Paramus, NJ salary details

$9

$19

$27

How much do customer service representative jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for customer service representative in Paramus, NJ is $19.02, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.15 per hour, depending on experience, location, and employer.

What is a customer service representative?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

What does a customer service representative do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What are some common challenges customer service representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are the 5 skills of a customer service representative?

A customer service representative needs strong communication skills to effectively interact with customers, problem-solving abilities to address issues, patience to handle difficult situations, active listening to understand customer needs, and technical proficiency with customer management tools. These skills help ensure positive customer experiences and efficient service delivery.

What is the work of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to track interactions. Strong communication skills and patience are essential for success in this role.
More about Customer Service Representative jobs

What are the most commonly searched types of Customer Service Representative jobs in Paramus, NJ?

The most popular types of Customer Service Representative jobs in Paramus, NJ are:

What are popular job titles related to Customer Service Representative jobs in Paramus, NJ?

For Customer Service Representative jobs in Paramus, NJ, the most frequently searched job titles are:

What job categories do people searching Customer Service Representative jobs in Paramus, NJ look for?

The top searched job categories for Customer Service Representative jobs in Paramus, NJ are:

What cities near Paramus, NJ are hiring for Customer Service Representative jobs?

Cities near Paramus, NJ with the most Customer Service Representative job openings:

Customer Service Representative jobs near you
Infographic showing various Customer Service Representative job openings in Paramus, NJ as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,564 per year, or $19 per hour.

Customer Service Representative

Petro Home Services

Queens, NY • On-site

$16.50 - $22.50/hr

Part-time

Medical, Dental, Retirement

Re-posted 21 days ago

Petro Home Services rating

7.9

Company rating: 7.9 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

86th of 281 rated repair and maintenance companies

Job description

Are you interested in taking your career to the next step with an industry leader? We have just the opportunity for you! We are a leading home services provider and due to our continued growth we are looking for personable and reliable individuals to serve as Customer Service Representatives. You will handle inbound and outbound customer service calls from an established customer base while answering questions and providing consultation on pricing, service plans and billing issues.
Our focus is on providing exceptional customer care first and foremost. You will be empowered to do what it takes to help each customer. We offer competitive compensation and benefits for full time roles, as well as overtime opportunities during the busy winter season. You may also find room for advancement with us. If this sounds like the kind of career move you have wanted to make and if you meet our qualifications, we want to talk with you!
Responsibilities:
As a Customer Service Representative, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication and active listening skills to provide customers with exceptional service.
Specific duties include:
  • Preparing account changes
  • Troubleshooting and resolving customer issues
  • Identifying and acting upon potential new sales opportunities
  • Assisting with customer retention
  • Working with other departments to ensure timely resolution of customer issues
  • Negotiating customer prices, service plan payments and billing issues consistent with specified company guidelines

Requirements:
As a Customer Service Representative, you must be pleasant and professional with an engaging personality and possess the ability to function equally well both independently and in a team environment. You must be detail oriented and focused, with a flexible and adaptable nature. It is also important that you display excellent verbal and written communication, interpersonal and active listening skills, along with the ability to interact effectively with both customers and coworkers.
Specific qualifications include:
  • High School Diploma or Equivalent
  • 1-2 years in a customer-facing role; prior experience in a customer service setting preferred
  • Ability to work well in a fast paced environment
  • Excellent telephone skills
  • Strong troubleshooting abilities
  • Solid negotiating skills
  • Computer proficient
  • Must be flexible for weekday and weekend shifts

Benefits:
As a Customer Service Representative, you will be part of an evolving organization that built its reputation on providing our customers with the best possible service. Our employees are one of the main keys to our continued success, therefore, we are committed to your professional development and you may find opportunities for advancement to roles of greater responsibility within our organization.
Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including:
  • Medical coverage (F/T staff)
  • Dental coverage (F/T staff)
  • Retirement Savings
  • Plus more!

Build a rewarding career with an industry leader!
Apply now!
We are proud to be an equal opportunity employer, and are committed to a drug and alcohol-free workplace.

What Petro Home Services employees say

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