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Customer Service Representative Jobs in Goleta, CA

U-Haul

Customer Service Representative

Ventura, CA

$16.90 - $17.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Ventura, CA · On-site

$16.90 - $17.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

GovernmentJobs.com

Customer Service Representative

Goleta, CA · On-site

$17.25 - $23.50/hr

Customer Service Representative We currently have a need for a full time Customer Service Representative. Under immediate supervision, this entry-level clerical class assists in the payment and ...

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Mechanics Bank

Customer Service Representative

Goleta, CA · On-site

$17.25 - $23.50/hr

Mechanics Bank is currently searching for a Customer Service Representative to join Goleta team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together ...

Mechanics Bank

Customer Service Representative

Ventura, CA · On-site

$17 - $23.25/hr

Mechanics Bank is currently searching for a full time Customer Service Representative to join our team at our Ventura County Center Branch. Under general supervision, but in line with established ...

Mechanics Bank

Customer Service Representative

Goleta, CA · On-site

$20 - $25/hr

Mechanics Bank is currently searching for a Customer Service Representative to join Goleta team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together ...

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Customer Service Representative information

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How much do customer service representative jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for customer service representative in Goleta, CA is $20.28, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.55 per hour, depending on experience, location, and employer.

What is a customer service representative?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

What does a customer service representative do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What are some common challenges customer service representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are the 5 skills of a customer service representative?

A customer service representative needs strong communication skills to effectively interact with customers, problem-solving abilities to address issues, patience to handle difficult situations, active listening to understand customer needs, and technical proficiency with customer management tools. These skills help ensure positive customer experiences and efficient service delivery.

What is the work of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to track interactions. Strong communication skills and patience are essential for success in this role.
More about Customer Service Representative jobs

What are the most commonly searched types of Customer Service Representative jobs in Goleta, CA?

The most popular types of Customer Service Representative jobs in Goleta, CA are:

What are popular job titles related to Customer Service Representative jobs in Goleta, CA?

For Customer Service Representative jobs in Goleta, CA, the most frequently searched job titles are:

What job categories do people searching Customer Service Representative jobs in Goleta, CA look for?

The top searched job categories for Customer Service Representative jobs in Goleta, CA are:

What cities near Goleta, CA are hiring for Customer Service Representative jobs?

Cities near Goleta, CA with the most Customer Service Representative job openings:

Customer Service Representative jobs near you
Infographic showing various Customer Service Representative job openings in Goleta, CA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $42,185 per year, or $20.3 per hour.

CSR

Administrative and Accounting - Quest Staffing Services

Ventura, CA • On-site

$25/hr

Full-time

Re-posted 3 days ago

Job description

Customer Service Representative (Insurance)

This is a full-time, temp-to-hire opportunity for an experienced and professional insurance CSR.

Responsibilities:
  • Service existing insurance clients with professionalism and accuracy
  • Handle inbound and outbound customer calls
  • Run insurance quotes and work with underwriters
  • Provide policy information, updates, and support
  • Deliver strong customer service while maintaining attention to detail
Requirements:
  • 3–5 years of customer service experience
  • Active Property & Casualty Insurance License (required)
  • Prior experience servicing insurance clients
  • Comfortable running quotes and communicating with underwriters
  • Strong phone etiquette; polished, professional, and customer-focused
  • Detail-oriented, reliable, and able to work independently
Schedule:
  • Monday–Friday, 9:00 AM – 5:00 PM
Pay:
  • $25/hour
  • Temp-to-hire opportunity
Location:
  • Ventura, CA (fully on-site)