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Customer Service Representative Jobs in Exton, PA

LB Capital

Customer Service Representative (CSR)

Blue Bell, PA · On-site

$15.25 - $20.75/hr

Prior experience as a Customer Service Representative or in a similar role, with a proven track record of providing excellent customer service. * Proficiency in using ServiceTitan or similar field ...

Qnity Inc

Customer Service Representative

Wilmington, DE · On-site

$15.50 - $21/hr

The Customer Service Representative provides solutions to the customer while managing operational needs and collaborating closely with functional partners (Manufacturing, Marketing & Sales, Supply ...

AYS

Customer Service Representative

Philadelphia, PA · On-site

$16.25 - $22/hr

About the job Customer Service Representative Position: Customer Service Representative Job Summary: We are seeking a highly motivated and enthusiastic Customer Service Representative to join our ...

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All JobsCustomer Service Representative JobsCustomer Service Representative Jobs in Exton, PA

Customer Service Representative information

See Exton, PA salary details

$9

$18

$25

How much do customer service representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for customer service representative in Exton, PA is $18.14, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $20.19 per hour, depending on experience, location, and employer.

What does a customer service representative do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

Is remote customer service representative a stressful job?

Remote customer service representatives often experience stress due to handling customer complaints, meeting performance metrics, and managing high call volumes. However, stress levels can vary based on workload, support tools, and individual coping skills, with some finding remote work more flexible and less stressful than in-office roles.

What is a customer service representative?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

What is the work of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to track interactions. Strong communication skills and patience are essential for success in this role.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are some common challenges customer service representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.
More about Customer Service Representative jobs
What are the most commonly searched types of Customer Service Representative jobs in Exton, PA? The most popular types of Customer Service Representative jobs in Exton, PA are:
What are popular job titles related to Customer Service Representative jobs in Exton, PA? For Customer Service Representative jobs in Exton, PA, the most frequently searched job titles are:
What job categories do people searching Customer Service Representative jobs in Exton, PA look for? The top searched job categories for Customer Service Representative jobs in Exton, PA are:
What cities near Exton, PA are hiring for Customer Service Representative jobs? Cities near Exton, PA with the most Customer Service Representative job openings:
Customer Service Representative jobs near you
Infographic showing various Customer Service Representative job openings in Exton, PA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,735 per year, or $18.1 per hour.

Customer Service Representative (CSR)

O'Donnell Metal Fabricators

West Norriton, PA • On-site

$18 - $22/hr

Other

Medical, Retirement, PTO

Re-posted 18 days ago

Job description

We're Hiring: Customer Service Representative (CSR)
Location: Norristown, PA | Pay Range: $18-$22/hour | Full-Time
Company Overview:
Commercial Kitchen Ventilation provides commercial HVAC and kitchen ventilation service throughout the tri-state area.
When customers call, they need answers, scheduling, and support from someone who can stay organized and keep things moving. The office is a critical part of that process.
Position Summary:
We're hiring a Customer Service Representative (CSR) to support customer communications, scheduling, and day-to-day office operations.
This position is designed for someone who communicates well, stays organized, and is ready to learn.
What You'll Get:

  • $18-$22/hour based on experience and capability
  • Performance-based incentive opportunities
  • Pay increases tied to performance and capability
  • Health Insurance + Retirement Plan
  • Paid Holidays + PTO
What You'll Do:
  • Answer customer calls and schedule service appointments
  • Communicate with customers and technicians throughout the day
  • Maintain accurate customer and job information
  • Support general administrative and office functions
  • Help keep daily operations organized and moving forward
What You'll Bring:
  • Customer service, office, retail, hospitality, or administrative experience preferred
  • Strong communication and organizational skills
  • Comfortable using computers and software systems
  • Professional, dependable, and willing to learn
  • Ability to stay productive as priorities change

Working Conditions:
This role is primarily office-based but supports an industry that doesn't always operate during normal business hours. Evening and weekend on-call coverage is required on a rotating basis.
If you're reliable, willing to learn, and take pride in doing things right, apply.
Commercial Kitchen Ventilation is an Equal Opportunity Employer. We hire based on qualifications, capability, and performance.

Apply