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Customer Service Representative Jobs in Durham, NH

Customer Service Representative (Csr) Join our exciting & dedicated team at Vallen as a Customer Service Representative (CSR). In this position, you will work at a customer location and are ...

Customer Service Representative

Derry, NH ยท On-site

$16.25 - $22/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Customer Service Representative

Portsmouth, NH ยท On-site

$16.25 - $22.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Customer Service Representative

Wells, ME ยท On-site

$16.75 - $23/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Customer Service Representative

Raymond, NH ยท On-site

$17 - $23/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Customer Service Representative

Durham, NH ยท On-site

$15.75 - $21.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Customer Service Representative

Amesbury, MA ยท On-site

$17.25 - $23.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Customer Service Representative

Barrington, NH ยท On-site

$15 - $20.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Customer Service Representative

Suncook, NH ยท On-site

$15.75 - $21.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Customer Service Representative

Amesbury, MA ยท On-site

$17.25 - $23.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Customer Service Representative

Newmarket, NH ยท On-site

$16 - $21.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Customer Service Representative

Barrington, NH ยท On-site

$15 - $20.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Customer Service Representative

Newmarket, NH ยท On-site

$16 - $21.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Customer Service Representative

Hooksett, NH ยท On-site

$15.75 - $21.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Customer Service Rep

Kennebunk, ME ยท On-site

$16.75 - $22.75/hr

Company Description Customer Service Representative It's more fun with us! No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat ...

Customer Service Rep

Kennebunk, ME ยท On-site

$16.75 - $22.75/hr

Customer Service Representative It's more fun with us! No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat the rush and make it ...

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Customer Service Representative information

See Durham, NH salary details

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$18

$26

How much do customer service representative jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for customer service representative in Durham, NH is $18.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $20.53 per hour, depending on experience, location, and employer.

What is a customer service representative?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

What does a customer service representative do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What are some common challenges customer service representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are the 5 skills of a customer service representative?

A customer service representative needs strong communication skills to effectively interact with customers, problem-solving abilities to address issues, patience to handle difficult situations, active listening to understand customer needs, and technical proficiency with customer management tools. These skills help ensure positive customer experiences and efficient service delivery.

What is the work of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to track interactions. Strong communication skills and patience are essential for success in this role.

What job categories do people searching Customer Service Representative jobs in Durham, NH look for?

The top searched job categories for Customer Service Representative jobs in Durham, NH are:

What cities near Durham, NH are hiring for Customer Service Representative jobs?

Cities near Durham, NH with the most Customer Service Representative job openings:

Infographic showing various Customer Service Representative job openings in Durham, NH as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $38,340 per year, or $18.4 per hour.

Customer Service Representative

Vallen

North Berwick, ME โ€ข On-site

$19 - $22/hr

Other

Posted 5 days ago


Job description

Customer Service Representative (Csr)

Join our exciting & dedicated team at Vallen as a Customer Service Representative (CSR). In this position, you will work at a customer location and are responsible for providing exceptional service to Vallen's customers by purchasing products, goods, and materials that meet the organization's exceptional standards of price, quality, timing, and reliability of supply.

Essential Job Duties and Responsibilities:

  • Perform procurement activities to ensure the customer's current and anticipated demand for products and materials (stock and/or non-stock, or spot buy) are met and in alignment with Vallen's purchasing strategies.
  • Assess existing orders to determine action for expediting or de-expediting for optimal delivery.
  • Place purchase requisitions and vendor purchase orders.
  • Research, assess, and make recommendations for vendors and/or specific items of request to ensure they comply with specifications and meet the customer's quality, pricing, and delivery standards.
  • Monitor the quality and timeliness of products and materials supplied; may coordinate the return of damaged goods and/or replacement items.
  • Follow-up on the status of purchase orders with vendors to ensure timely delivery; and communicate status of orders with customers.
  • Communicate with vendors to resolve problems with timeliness and product quality.
  • Maintain and cultivate relationships with one or more suppliers, vendors, and assigned customers.
  • Research and resolve account payables nonconformance with suppliers.
  • Identify opportunities for and document customer cost savings.
  • Follow all Vallen and customer Standard Operating Procedures.
  • Adhere to operating practices; ensure worksite is professional, clean and neat always.
  • Perform other duties as assigned.

Job Qualifications:

  • High school diploma or equivalent. 1+ years of experience in the field of Procurement preferred.
  • Excellent customer service.
  • Computer skills and aptitude to learn the various Enterprise Resource Planning (ERP) and Inventory Management applications.
  • Self-starter with the ability to work independently.
  • Strong attention to detail and accuracy.
  • Demonstrated strong attention to detail, organizational and execution skills.
  • Proficiency with MS-Office products.
  • Strong verbal and written communication skills.
  • Willing to learn

Work Environment & Physical Demands:

  • Long periods of time working on a computer and performing repetitive key-boarding activities.
  • Work may be in a manufacturing environment and could have exposure to dirt, smoke, heat, cold, etc.
  • Safety protection may be required while in the customer's facility (hand, foot, and eye or other as dictated by the customer's safety protocols).
  • Overtime hours may be required with little advanced notice.
  • While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to sit. The employee is occasionally required to stand and walk. The employee may be required to occasionally lift and/or move up to 25 lbs. Specific vision abilities required by this job include close vision, ability to adjust focus, and may require the ability to distinguish color.

Target Pay Range: $19.00-$22.00