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Customer Service Representative Jobs in Delta, BC

U-Haul

Customer Service Representative

Surrey, BC

CA$18.25 - CA$19/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Abbotsford, BC

CA$18.25 - CA$19/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Langley, BC · On-site

CA$18.25 - CA$19/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Langley, BC · On-site

CA$18.25 - CA$19/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Port Moody, BC

CA$18.25 - CA$19/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Cubic

Customer Service Representative

Burnaby, BC

CA$17 - CA$20/hr

The Customer Service Representative (CSR) serves as the primary point of contact for customers in a call center environment. This role is responsible for delivering exceptional service, managing ...

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Customer Service Representative information

What is a customer service representative?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

What does a customer service representative do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What are some common challenges customer service representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are the 5 skills of a customer service representative?

A customer service representative needs strong communication skills to effectively interact with customers, problem-solving abilities to address issues, patience to handle difficult situations, active listening to understand customer needs, and technical proficiency with customer management tools. These skills help ensure positive customer experiences and efficient service delivery.

What is the work of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to track interactions. Strong communication skills and patience are essential for success in this role.
More about Customer Service Representative jobs

What are the most commonly searched types of Customer Service Representative jobs in Delta, BC?

The most popular types of Customer Service Representative jobs in Delta, BC are:

What cities near Delta, BC are hiring for Customer Service Representative jobs?

Cities near Delta, BC with the most Customer Service Representative job openings:

Customer Service Representative jobs near you
Infographic showing various Customer Service Representative job openings in Delta, BC as of August 2026, with employment types broken down into 74% Full Time, and 26% Part Time. Highlights an 95% In-person, and 5% Remote job distribution.

Customer Service Representative (CSR)

Richmond, BC • On-site

No. 1 Collision
See more jobs at No. 1 Collisionexternal

Other

Medical, Dental, Vision

Re-posted 24 days ago

Job description

No. 1 Collision Group  is excited to announce that we are currently accepting applications for the Customer Service Representative (CSR) position.



Here at No. 1, we prioritize creating an atmosphere that makes our employees feel both welcomed and valued. Our top priority is to create a team of individuals that is constantly growing and inspiring others around them to do the same. No matter the position, everyone here is ultimately working toward the same goal, which is to provide our clients with an unsurpassed collision repair experience.


While we understand that credentials are important, the number one thing we look for in potential candidates is work ethic and a positive mindset. These two things are important not only in the workplace; but also in life, as they set the tone for everything you do. These are the people we are looking to hire as a part of our team here at No. 1 Collision.


Below is also a list of skills/qualifications that would also be helpful for this position:



The Opportunity


If you're an experienced Auto Body Customer Service Representative looking for an opportunity to join the Lower Mainland's luxury leading collision repair organization, we'd love to hear from you.


Duties and Responsibilities


  • Primary contact with customers
  • Update and maintain communication with customers through repair
  • Promoting positive Google Reviews on our website
  • Creating ideas/incentives to keep customers happy/informed (ie. Monthly customer draws for gift cards, etc.)
  • Assist production manager as required
  • Move customer vehicles as required
  • Other duties as assigned


Qualifications 


  • Autobody/Dealership experience
  • A team player who is focused on providing exemplary customer service
  • Ability to multi-task in a fast paced work environment
  • Strong organizational skills and detail oriented
  • Working knowledge of computers


No. 1 Collision Group and Mercedes–Benz Collision Richmond will always provide the best for our people, as we value them and the commitment they make to the growth of this organization. To demonstrate our appreciation towards our people, we provide a high-quality working environment, filled with amenities and unrivaled benefits to care for our people and their families.


To illustrate our dedication to our family, some of the benefits we provide are as follows:

  • Competitive Wages with optional Group Registered Retirement Saving Plans (RRSP) & Deferred Profit-Sharing Plan
  • Exceptional Benefits Plan (Extended Health Care, Dental, Vision, and $1000.00 per year for each practitioner. 
  • Company Sponsored Opportunities to Travel abroad for Training
  • Company Sponsored Education, and Opportunities for Growth
  • State of the Art Facility with Ergonomic Workstations
  • Employee Reward, Annual Safety Shoes Reimbursement, and Employee Referral Bonus Programs
  • Company Sponsored Recreational Event(s)
  • No.1 Collision and/or Mercedes-Benz Collision Apparel(s) provided
  • Company Lunch(es) 

For a quick virtual tour of our facility or for more information about us; please click the following link:

https://www.no1collision.com/en/index.php

If you are interested, please do not hesitate to take this opportunity or wait to apply. For more information about our open position(s), please visit us at:

https://no1collision.bamboohr.com/jobs/

Only the candidates who are chosen to advance to the next step of our recruitment process will be contacted through phone or email.

Please note that internal applicants will be given first consideration.