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Virtual Customer Service Representative Jobs in Delta, BC

U-Haul

Customer Service Representative

Langley, BC · On-site

CA$18.25 - CA$19/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Abbotsford, BC

CA$18.25 - CA$19/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Surrey, BC

CA$18.25 - CA$19/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Port Moody, BC

CA$18.25 - CA$19/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Cubic

Customer Service Representative

Burnaby, BC

CA$17 - CA$20/hr

The Customer Service Representative (CSR) serves as the primary point of contact for customers in a call center environment. This role is responsible for delivering exceptional service, managing ...

Cubic

Customer Service Representative

Burnaby, BC

CA$18.25 - CA$21/hr

Job Summary The Customer Service Representative (CSR) serves as the primary point of contact for customers in a call center environment. This roleis responsible fordelivering exceptional service ...

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All JobsCustomer Service Representative JobsVirtual Customer Service Representative JobsVirtual Customer Service Representative Jobs in Delta, BC

Virtual Customer Service Representative information

See Delta, BC salary details

$7

$18

$34

How much do virtual customer service representative jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for virtual customer service representative in Delta, BC is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $11.63 and $23.75 per hour, depending on experience, location, and employer.

What is a virtual customer service representative?

A Virtual Customer Service Representative is a professional who assists customers remotely, typically by phone, email, chat, or video call. They handle inquiries, resolve complaints, process orders, and provide information about products or services from a location outside of a traditional office, often working from home. This role requires strong communication skills, patience, and the ability to use various digital tools. Virtual representatives are essential for companies that want to offer support across different time zones and reduce overhead costs. The job often involves flexible hours and may require familiarity with customer service software.

What are the key skills and qualifications needed to thrive as a virtual customer service representative?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and help desk systems is often required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving customer issues remotely. These skills are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently handling inquiries in a virtual environment.

How do virtual customer service representatives typically manage communication and collaboration with remote team members?

Virtual Customer Service Representatives often use a variety of digital tools, such as instant messaging platforms, video conferencing, and shared documentation systems, to stay connected with their team. Regular check-ins and virtual meetings are essential for discussing customer concerns, sharing updates, and collaborating on solutions. This structure helps maintain a supportive work environment and ensures consistent service quality, even when working from different locations.

What is the difference between Virtual Customer Service Representative vs Customer Support Specialist?

AspectVirtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product info, follow-up

The Virtual Customer Service Representative and Customer Support Specialist roles share similar credentials and work environments, often involving remote work and customer interaction. However, the Virtual Customer Service Representative typically focuses more on handling inquiries and order processing remotely, while the Customer Support Specialist may have a broader scope including technical support and detailed problem resolution across various industries.

What are the most commonly searched types of Customer Service Representative jobs in Delta, BC?

The most popular types of Customer Service Representative jobs in Delta, BC are:

What job categories do people searching Virtual Customer Service Representative jobs in Delta, BC look for?

The top searched job categories for Virtual Customer Service Representative jobs in Delta, BC are:

What cities near Delta, BC are hiring for Virtual Customer Service Representative jobs?

Cities near Delta, BC with the most Virtual Customer Service Representative job openings:

Virtual Customer Service Representative jobs near you
Infographic showing various Virtual Customer Service Representative job openings in Delta, BC as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,700 per year, or $18.1 per hour.

Customer Service Representative (CSR)

Richmond, BC • On-site

No. 1 Collision
See more jobs at No. 1 Collisionexternal

Other

Medical, Dental, Vision

Re-posted 24 days ago

Job description

No. 1 Collision Group  is excited to announce that we are currently accepting applications for the Customer Service Representative (CSR) position.



Here at No. 1, we prioritize creating an atmosphere that makes our employees feel both welcomed and valued. Our top priority is to create a team of individuals that is constantly growing and inspiring others around them to do the same. No matter the position, everyone here is ultimately working toward the same goal, which is to provide our clients with an unsurpassed collision repair experience.


While we understand that credentials are important, the number one thing we look for in potential candidates is work ethic and a positive mindset. These two things are important not only in the workplace; but also in life, as they set the tone for everything you do. These are the people we are looking to hire as a part of our team here at No. 1 Collision.


Below is also a list of skills/qualifications that would also be helpful for this position:



The Opportunity


If you're an experienced Auto Body Customer Service Representative looking for an opportunity to join the Lower Mainland's luxury leading collision repair organization, we'd love to hear from you.


Duties and Responsibilities


  • Primary contact with customers
  • Update and maintain communication with customers through repair
  • Promoting positive Google Reviews on our website
  • Creating ideas/incentives to keep customers happy/informed (ie. Monthly customer draws for gift cards, etc.)
  • Assist production manager as required
  • Move customer vehicles as required
  • Other duties as assigned


Qualifications 


  • Autobody/Dealership experience
  • A team player who is focused on providing exemplary customer service
  • Ability to multi-task in a fast paced work environment
  • Strong organizational skills and detail oriented
  • Working knowledge of computers


No. 1 Collision Group and Mercedes–Benz Collision Richmond will always provide the best for our people, as we value them and the commitment they make to the growth of this organization. To demonstrate our appreciation towards our people, we provide a high-quality working environment, filled with amenities and unrivaled benefits to care for our people and their families.


To illustrate our dedication to our family, some of the benefits we provide are as follows:

  • Competitive Wages with optional Group Registered Retirement Saving Plans (RRSP) & Deferred Profit-Sharing Plan
  • Exceptional Benefits Plan (Extended Health Care, Dental, Vision, and $1000.00 per year for each practitioner. 
  • Company Sponsored Opportunities to Travel abroad for Training
  • Company Sponsored Education, and Opportunities for Growth
  • State of the Art Facility with Ergonomic Workstations
  • Employee Reward, Annual Safety Shoes Reimbursement, and Employee Referral Bonus Programs
  • Company Sponsored Recreational Event(s)
  • No.1 Collision and/or Mercedes-Benz Collision Apparel(s) provided
  • Company Lunch(es) 

For a quick virtual tour of our facility or for more information about us; please click the following link:

https://www.no1collision.com/en/index.php

If you are interested, please do not hesitate to take this opportunity or wait to apply. For more information about our open position(s), please visit us at:

https://no1collision.bamboohr.com/jobs/

Only the candidates who are chosen to advance to the next step of our recruitment process will be contacted through phone or email.

Please note that internal applicants will be given first consideration.