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Customer Service Representative Jobs in Commack, NY

Domino's

Customer Service Rep

Central Islip, NY · On-site

$16.25 - $22/hr

Company Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

Domino's

Customer Service Rep

Smithtown, NY · On-site

$16.25 - $22/hr

Company Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

Domino's

Customer Service Rep

Brentwood, NY · On-site

$16 - $21.75/hr

Company Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

Domino's Pizza

Customer Service Rep

Sayville, NY · On-site

$16.50 - $22.25/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Domino's

Customer Service Rep

Sayville, NY · On-site

$16.50 - $22.25/hr

Company Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

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Customer Service Representative information

See Commack, NY salary details

$10

$19

$27

How much do customer service representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for customer service representative in Commack, NY is $19.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.63 per hour, depending on experience, location, and employer.

What Does a Customer Service Representative Do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What are some common challenges Customer Service Representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What are customer service representatives?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

Can I work in Amazon from home?

Customer Service Representatives at Amazon can often work remotely, depending on the role and location. Remote positions typically require good communication skills, a reliable internet connection, and sometimes specific equipment or certifications. Availability of work-from-home options varies by position and geographic region.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

More about Customer Service Representative jobs
What are the most commonly searched types of Customer Service Representative jobs in Commack, NY? The most popular types of Customer Service Representative jobs in Commack, NY are:
What are popular job titles related to Customer Service Representative jobs in Commack, NY? For Customer Service Representative jobs in Commack, NY, the most frequently searched job titles are:
What job categories do people searching Customer Service Representative jobs in Commack, NY look for? The top searched job categories for Customer Service Representative jobs in Commack, NY are:
What cities near Commack, NY are hiring for Customer Service Representative jobs? Cities near Commack, NY with the most Customer Service Representative job openings:
Customer Service Representative jobs near you
Infographic showing various Customer Service Representative job openings in Commack, NY as of May 2026, with employment types broken down into 39% Full Time, 55% Part Time, and 6% Contract. Highlights an 86% Physical, 7% Hybrid, and 7% Remote job distribution, with an average salary of $40,487 per year, or $19.5 per hour.
Customer Service Representative

Customer Service Representative

Impact Collective

New York, NY

$17.50 - $23.75/hr

Full-time

Posted 5 days ago

Job description

Impact Collective is hiring a Customer Service Representative in New York, NY. The Quality Customer Service Representative is required to execute all tasks regarding client services. As a Quality Customer Service Representative you will learn how to explain product benefit and use to consumers on behalf of our clients. This role is ideal for someone who enjoys working directly with customers, has an eye for detail, and is interested in learning about print production

Customer Service Representative Responsibilities:

  • Work with the customer service team to complete tasks
  • Handle tasks on assigned customer accounts
  • Accurate data entry and paperwork regarding customer accounts
  • Proofread documents to ensure accuracy
  • Responsible for the accuracy of all entries for client services and sales.
  • Assist in creating new training exercises
  • Maintain positive, professional, public speaking, and analysis skills
  • Comfort working with iOS, Microsoft, and mobile tablets
  • Create an analysis report of team success rates.
  • Assist customers with questions on concerns regarding their account, troubleshoot, and solve problems

Customer Service Representative Requirements and Key Skills:

(The following are representative of the education, experience, knowledge, skills or ability required for this position)

  • Strong communication and interpersonal skills
  • High attention to detail and organizational skills
  • Basic computer proficiency
  • Ability to manage multiple projects in a fast-paced setting
  • Problem-solving mindset and a proactive attitude
  • High school diploma or equivalent required
  • Leadership Skills
  • Ability to Stand 4 hours in duration
  • Good organizational skills and multitasking skills

*Please submit your resume to apply for the Customer Service Representative position. Candidates for the Customer Service Representative position should have flexible scheduling availability and be able to commute to our office location.