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Customer Service Representative Jobs in Atchison, KS

Customer Service Representative

Kansas City, MO · On-site

$15.50 - $21.25/hr

Job Summary Supports the day-to-day operations of the Customer Service Team in promoting sales, obtaining orders and providing service to our customers. Obtains orders, provides customers timely ...

Customer Service Representative

Wathena, KS · On-site

$13.50 - $18.25/hr

We pride ourselves on providing fast, clean, friendly service to our customers. Inside our stores we offer the same great products you can find in your typical convenience store along with high ...

Be Seen First

Mano's Wine is seeking a full-time customer service representative to assist with the following: * Answering the phone and directing callers to the appropriate department * Handling customer service ...

Showing results 21-40

Customer Service Representative information

See Atchison, KS salary details

$9

$17

$25

How much do customer service representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer service representative in Atchison, KS is $17.46, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $19.42 per hour, depending on experience, location, and employer.

What is a customer service representative?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

What does a customer service representative do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What are some common challenges customer service representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are the 5 skills of a customer service representative?

A customer service representative needs strong communication skills to effectively interact with customers, problem-solving abilities to address issues, patience to handle difficult situations, active listening to understand customer needs, and technical proficiency with customer management tools. These skills help ensure positive customer experiences and efficient service delivery.

What is the work of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to track interactions. Strong communication skills and patience are essential for success in this role.

What are the most commonly searched types of Customer Service Representative jobs in Atchison, KS?

The most popular types of Customer Service Representative jobs in Atchison, KS are:

What are popular job titles related to Customer Service Representative jobs in Atchison, KS?

For Customer Service Representative jobs in Atchison, KS, the most frequently searched job titles are:

What job categories do people searching Customer Service Representative jobs in Atchison, KS look for?

The top searched job categories for Customer Service Representative jobs in Atchison, KS are:

What cities near Atchison, KS are hiring for Customer Service Representative jobs?

Cities near Atchison, KS with the most Customer Service Representative job openings:

Infographic showing various Customer Service Representative job openings in Atchison, KS as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $36,326 per year, or $17.5 per hour.

Customer Service Representative

Career Group

Kansas City, MO • On-site

$19 - $21/hr

Other

Medical, Dental, Vision

Posted 17 days ago


Job description

Position: Customer Service Representative

Company: CONFIDENTIAL Leading Music Equipment Company

Location: Kansas City, MO 64161

Pay Rate: $19-21/hour

Schedule: Monday–Thursday, 11:00 AM–8:00 PM, and Friday, 10:00 AM–7:00 PM

Duration: Temp-to-Hire

Position Summary: Our client is seeking an entry-level Customer Service Advisor for their Contact Center for individuals who are passionate about music and excited to begin a career in the music retail industry. In this role, your number one priority is to ensure that every customer feels valued, supported, and completely satisfied with their experience. As a Customer Service Advisor, you will be the first point of contact for customer service. You will help answer questions, provide clear guidance, and support customers as they explore musical instruments and gear. While sales are an important part of the role, understanding customer needs, and creating positive interactions is the primary focus.


RESPONSIBILITIES AND DUTIES:

  • Serve as the first point of contact for customers and provide friendly, professional support through phone, email cases, and chat.
  • Own customer experiences and support sales goals by utilizing existing policy and procedure as well as gear knowledge to resolve customer concerns and to navigate the most appropriate solution using existing empowerment rights. 
  • Recommend additional products that fit the customer’s interests, focusing on enhancing their overall musical experience and satisfaction.
  • Execute sales transactions, ensuring accuracy and efficiency.
  • Stay informed about new products, promotions, and industry trends so you can share accurate and current information with customers.
  • Participate in ongoing training and development sessions to strengthen both product knowledge and customer experience skills.
  • Use digital tools and platforms to communicate with customers and highlight product features and benefits.
  • Record customer interaction notes accurately in Salesforce and OMS to ensure strong follow up and service.


Professional Experience and Requirements

  • Experience in Salesforce and OMS is a plus.
  • A customer focused mindset and strong communication skills with a commitment to delivering excellent service above all else.
  • Passion for music and a basic understanding of musical instruments and gear.
  • Comfortable using computers and digital communication tools.
  • Education or experience in Music Technology, Audio Production, or Music Business is helpful but not required.
  • Previous experience in sales, service, or retail, especially within the music industry, is a plus.


We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring. California applicants, please view our Privacy Notice here: https://careergroupcompanies.com/california-privacy-notice/.

Career Group is a premier, Women-Owned recruiting agency and a widely recognized name in corporate and administrative staffing. We connect our candidates with job opportunities at leading companies nationwide. When you work with a Career Group recruiter, you gain a strategic career advisor for life. Submit your resume to get started today.

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