ZipRecruiter

Log In

1

Customer Service Representative Jobs in Winfield, KS

The Boyd Group

Customer Service Representative

Derby, KS · On-site

$15 - $21/hr

The CSR is responsible for providing an exceptional customer experience. They manage working relationships with customers and insurances companies while providing all components of administrative ...

The Boyd Group

Customer Service Representative

Derby, KS · On-site

$15 - $21/hr

The CSR is responsible for providing an exceptional customer experience. They manage working relationships with customers and insurances companies while providing all components of administrative ...

The Boyd Group

Customer Service Representative

Derby, KS · On-site

$15 - $21/hr

The CSR is responsible for providing an exceptional customer experience. They manage working relationships with customers and insurances companies while providing all components of administrative ...

RCB Bank

Customer Service Representative I

Arkansas City, KS · On-site

$13.25 - $18/hr

In addition to traditional CSR responsibilities, we are looking for someone to serve as a key line of defense and fraud detection and prevention at the new accounts desk. Someone who can maintain ...

Pizza Hut

CSR

Winfield, KS · On-site

$13 - $17.75/hr

As a Pizza Hut server, you're the smiling face that greets and serves our customers. Working with us will give you the financial rewards and flexibility to suit your lifestyle! You'll learn new ...

MJC Huts

CSR

Winfield, KS · On-site

$13 - $17.75/hr

As a Pizza Hut server, you're the smiling face that greets and serves our customers. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new ...

MJC Huts

CSR

Wellington, KS · On-site

$13.25 - $18/hr

As a Pizza Hut server, you're the smiling face that greets and serves our customers. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new ...

rcb

Customer Service Representative I

Arkansas City, KS · On-site

$13.25 - $18/hr

In addition to traditional CSR responsibilities, we are looking for someone to serve as a key line of defense and fraud detection and prevention at the new accounts desk. Someone who can maintain ...

Pizza Hut

CSR

Arkansas City, KS · On-site

$13.25 - $18/hr

As a Pizza Hut server, you're the smiling face that greets and serves our customers. Working with us will give you the financial rewards and flexibility to suit your lifestyle! You'll learn new ...

Pizza Hut

CSR

Wellington, KS · On-site

$13.25 - $18/hr

As a Pizza Hut server, you're the smiling face that greets and serves our customers. Working with us will give you the financial rewards and flexibility to suit your lifestyle! You'll learn new ...

MJC Huts

CSR

Arkansas City, KS

$13.25 - $18/hr

As a Pizza Hut server, you're the smiling face that greets and serves our customers. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new ...

next page

Showing results 1-20

All JobsCustomer Service Representative JobsCustomer Service Representative Jobs in Winfield, KS

Customer Service Representative information

See Winfield, KS salary details

$8

$15

$22

How much do customer service representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer service representative in Winfield, KS is $15.40, according to ZipRecruiter salary data. Most workers in this role earn between $12.60 and $17.12 per hour, depending on experience, location, and employer.

What is a customer service representative?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

What does a customer service representative do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What are some common challenges customer service representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are the 5 skills of a customer service representative?

A customer service representative needs strong communication skills to effectively interact with customers, problem-solving abilities to address issues, patience to handle difficult situations, active listening to understand customer needs, and technical proficiency with customer management tools. These skills help ensure positive customer experiences and efficient service delivery.

What is the work of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to track interactions. Strong communication skills and patience are essential for success in this role.
More about Customer Service Representative jobs

What are the most commonly searched types of Customer Service Representative jobs in Winfield, KS?

The most popular types of Customer Service Representative jobs in Winfield, KS are:

What job categories do people searching Customer Service Representative jobs in Winfield, KS look for?

The top searched job categories for Customer Service Representative jobs in Winfield, KS are:

What cities near Winfield, KS are hiring for Customer Service Representative jobs?

Cities near Winfield, KS with the most Customer Service Representative job openings:

Customer Service Representative jobs near you
Infographic showing various Customer Service Representative job openings in Winfield, KS as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $32,025 per year, or $15.4 per hour.

Customer Service Representative

Maximum Quality Foods

Winfield, KS • On-site

$13 - $17.75/hr

Full-time

Posted 11 days ago

Key responsibilities

  • Develops maximum sales potential out of assigned customers through good customer service techniques and knowledge of the company's products and services.

  • Responds to customer inquiries and complaints, processes customer information, and verifies order accuracy.

  • Contacts customers to gather missing information, follow up on leads, and maintain organized customer files.

Job description

Maximum Quality Foods, Inc.

Job Description

Job Title: CUSTOMER SERVICE REPRESENTATIVE                            FLSA/Grade: Non-Exempt/Hourly

Reports to: Customer Service Manager                                            Department: Customer Service



Maximum Quality Foods, Inc. is an independent foodservice distributor located in Linden, NJ. Family Owned and operated for over 46 years, we are proud to service all of New York, New Jersey, and Delaware, as well as parts of Connecticut, Rhode Island, Pennsylvania, and Maryland.                                                                                      


Position Summary:


The Customer Service Representative is responsible for supporting the Company's sales goals through good customer service, maintaining quality relations with existing accounts, and providing sales coverage by performing the following duties. 

The position of Customer Service Representative is not exempt from the overtime provisions of the Federal Fair Labor Standards Act and shall be entitled to overtime compensation for hours worked more than 40 in any one work week. 

The Customer Service Representative shall be accountable and supervised by the Customer Service Manager.

Essential Duties & Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Develops maximum sales potential out of assigned customers through good customer service techniques, and knowledge of the Company's products and services as well as the competition's strengths/weaknesses.
  • Applies knowledge of company products/services to efficiently process customer information and respond to inquiries and complaints in a diplomatic manner.
  • Contact customers by telephone or correspondence as often as necessary to meet and exceed the company's sales goals. Reviewing their current order items and getting specifics on items they are not currently buying. 
  • Calculates prices, discounts and proposals to meet specific customer requirements in an efficient manner.
  • Remains current on market conditions regarding products and product updates through available resources.
  • Utilizes Company leads to expand current customer base and follow up all leads promptly.
  • Maintains updated, organized files on all assigned customers.
  • Completes and submits customer activity reports each week on sales and backlog orders.
  • Analyzes customer accounts and promptly makes corrections and/or modifications to files. Deleting items that may be on their guide by way of a sub or sample. Keeping items clear and pricing accurate. 
  • Contact customers to obtain missing information or data to ensure an accurate customer database. 
  • Trains new Customer Service Representatives as requested on the system.
  • Enters appropriate information from customer orders on computer.
  • Verifies all order information for accuracy while entering into system.
  • Perform other duties as assigned by management.

Competencies:

  • Oral Communication Skills
  • Written Communication Skills
  • Telephone Etiquette
  • Customer Service
  • Customer Relations
  • Filing
  • Computer literacy
  • Problem solving
  • Organization
  • Professionalism
  • Presentation      

Shift:

  • Sunday – Friday


Salary:

 Hourly

Work Environment:

  • Office.

Required Qualifications

  • High School Diploma or Equivalent. 

*The above job description is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not to be construed as an employment contract or contract of any kind. Maximum Quality Foods, Inc. is an “At Will” employer. Employees can be re-assigned at any time and given other duties within the corporation. Maximum Quality Foods, Inc. has the right to change, modify, suspend, interrupt or cancel in whole or in part any job function outlined in a job description at any time and without advanced notice to the employee. 

 

 

Apply