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Customer Service Representative Jobs in Addison, TX

dbi

Customer Service Representative

Fort Worth, TX

$15.25 - $20.75/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

U-Haul

Customer Service Representative

Lake Dallas, TX · On-site

$15.50 - $21/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

Addison Group

Customer Service Representative

Dallas, TX · On-site

$17 - $17.50/hr

Customer Service Representative Location: Addison, TX (75001) 100% onsite Industry: Customer Service / Call Center Pay: $17.00 - $17.50 / Hourly Benefits: This position is eligible for medical ...

Sonepar

Customer Service Representative

Irving, TX · On-site

$15.25 - $21/hr

Customer Service Representative Req ID: 46060 Date: Jul 27, 2026 Location: Irving, TX, US, 75063 Company: Sonepar Brand: Summit Electric Supply There's a Place for You at Summit Electric Supply. A ...

Pro-Active

Be Seen First

Customer Service Representative (csr)

Dallas, TX · On-site

$18 - $21/hr

We're looking for motivated individuals to join our team as Customer Service Representatives and develop valuable skills in communication, customer relations, sales, and leadership. Whether you're ...

Tornado Bus

Customer Service Rep.

Dallas, TX · On-site

$16 - $21.50/hr

Customer Service Representative Responsible for ensuring that all clients/passengers are given the information they need in a professional and effective manner. This position plays a fundamental role ...

Tempo Air

Customer Service Representative

Irving, TX · On-site

$15.25 - $21/hr

Customer Service Representative Summary: Tempo's Customer Service Representative is a top-notch, first impression specialist that is committed to providing exceptional customer service to our ...

Cacique Foods

Customer Service Representative

Irving, TX · On-site

$15.25 - $21/hr

The Customer Service Representative (CSR) is responsible for providing exceptional support to customers by managing orders, resolving issues, and ensuring timely communication. In a food ...

Addison Group

Customer Service Representative

Dallas, TX · On-site

$17 - $17.50/hr

Customer Service Representative Location: Addison, TX (75001) 100% onsite Industry: Customer Service / Call Center Pay: $17.00 - $17.50 / Hourly Benefits: This position is eligible for medical ...

Trescal

Customer Service Representative

Irving, TX · On-site

$15.25 - $21/hr

Customer Service Representative Trescal is a growing company, looking for new talent to join our organization! We are the premier independent calibration, repair, and asset services provider in the U.

Sonepar

Customer Service Representative

Irving, TX · On-site

$14.75 - $20/hr

Customer Service Representative (CSR) Reports to: CSR Supervisor, Operations Manager or Service Center Manager Customers served: External -- Customers, vendors, manufacturers' representatives, and ...

Sonepar

Customer Service Representative

Irving, TX · On-site

$14.75 - $20/hr

Customer Service Representative (CSR) Reports to: CSR Supervisor, Operations Manager or Service Center Manager Customers served: External -- Customers, vendors, manufacturers' representatives, and ...

Connexa Worx

Customer Service Representative

Dallas, TX · On-site

$16 - $21.50/hr

Customer Service Representative We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will serve as the primary point of contact for our ...

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All JobsCustomer Service Representative JobsCustomer Service Representative Jobs in Addison, TX

Customer Service Representative information

See Addison, TX salary details

$9

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$26

How much do customer service representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for customer service representative in Addison, TX is $18.20, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.24 per hour, depending on experience, location, and employer.

What does a customer service representative do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

Is remote customer service representative a stressful job?

Remote customer service representatives often experience stress due to handling customer complaints, meeting performance metrics, and managing high call volumes. However, stress levels can vary based on workload, support tools, and individual coping skills, with some finding remote work more flexible and less stressful than in-office roles.

What is a customer service representative?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

What is the work of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to track interactions. Strong communication skills and patience are essential for success in this role.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are some common challenges customer service representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.
More about Customer Service Representative jobs
What are the most commonly searched types of Customer Service Representative jobs in Addison, TX? The most popular types of Customer Service Representative jobs in Addison, TX are:
What are popular job titles related to Customer Service Representative jobs in Addison, TX? For Customer Service Representative jobs in Addison, TX, the most frequently searched job titles are:
What cities near Addison, TX are hiring for Customer Service Representative jobs? Cities near Addison, TX with the most Customer Service Representative job openings:
Customer Service Representative jobs near you
Infographic showing various Customer Service Representative job openings in Addison, TX as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,849 per year, or $18.2 per hour.

Customer Service Representative

Kairos Management Inc.

Dallas, TX • On-site

$16 - $21.50/hr

Other

Re-posted 6 days ago

Job description

Customer Service Representative

Kairos Management is a Staffing and Human Resource Management firm based in Dallas, TX. We have been placing FT/PT professionals in industries ranging from Consulting, Finance, Marketing, Human Resources and Accounting.

Job Description

Kairos is a Human Resource Management firm based in Dallas, TX. Now more than ever, it is crucial to find a job that is secure and rewarding. We work with our clients helping them find the right talent for their team while managing their social media, branding, recruiting, and onboarding.

Professionals with customer service experience are wanted to fill our Account Manager position. We are currently accepting applications from individuals with experience working in customer service, customer relations, and customer support to work as part of our team. Training will be provided to Account Managers to be successful from the get-go.

Customer Service Representative Job Description/Responsibilities:

  • Contribute to a positive work environment
  • Interact with customers daily to review current promotions
  • New account acquisition
  • Customer Retention
  • Maintain professional standards in marketing, fundraising & customer service
  • Interact with customers to promote products & services
  • Participate in daily training sessions & campaign meetings
  • Participate in leadership training
Qualifications

Customer Service Representative Qualifications

  • Bachelor's degree preferred
  • Desire to take on new responsibilities
  • Self-motivated
  • Customer service or retail experience
  • Outgoing, personable
  • Comfortable working both independently and as part of a team
Benefits
  • Paid Training
  • Client discounts
  • Team events (sand volleyball, kick ball, six flag trips)
  • Business travel opportunities (New York, Chicago, Miami, London)
Additional Information

All your information will be kept confidential according to EEO guidelines.

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