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Customer Service Representative Manager Jobs in Springfield, MO

Central Bancompany

Teller Supervisor/CSR

Springfield, MO · On-site

$13 - $17/hr

... resolving customer sales and service inquires that leads to improved satisfaction and sales ... Ability to manage multiple responsibilities, prioritize, research and solve problems, attention to ...

Westrock

Sr. Asst, Customer Service

Springfield, MO · On-site

$17.50 - $24/hr

... management. How you will impact Smurfit Westrock * Represent values and deliver excellent service ... Run customized reports and share data with customers * Provide pricing, inventory availability and ...

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All JobsCustomer Service Representative JobsCustomer Service Representative Manager JobsCustomer Service Representative Manager Jobs in Springfield, MO

Customer Service Representative Manager information

See Springfield, MO salary details

$8

$17

$24

How much do customer service representative manager jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for customer service representative manager in Springfield, MO is $17.10, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.04 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Representative Manager vs Customer Service Supervisor?

AspectCustomer Service Representative ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree and management experienceOften requires high school diploma or associate degree, with supervisory experience
Work EnvironmentOversees multiple teams, involved in strategic planningSupervises daily operations of customer service reps
Employer UsageCommon in larger organizations with multiple customer service teamsFound in various industries, often in call centers or retail
Search & Comparison IntentPeople looking for managerial roles in customer serviceIndividuals seeking supervisory roles or team lead positions

The Customer Service Representative Manager typically holds a higher-level position with strategic responsibilities and requires more advanced credentials. The Customer Service Supervisor focuses on daily team supervision and operational tasks. Both roles are essential in customer service operations but differ mainly in scope and level of responsibility.

What are the most commonly searched types of Customer Service Representative jobs in Springfield, MO? The most popular types of Customer Service Representative jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Customer Service Representative Manager jobs? Cities near Springfield, MO with the most Customer Service Representative Manager job openings:
Customer Service Representative Manager jobs near you

Teller Supervisor/CSR

Central Bancompany

Springfield, MO • On-site

$13 - $17/hr

Full-time

Posted 15 days ago

Job description

POSITION SUMMARY:
This position offers an exciting opportunity for candidates who enjoy developing relationships with customers by identifying ways to meet their financial needs and assist in resolving customer sales and service inquires that leads to improved satisfaction and sales.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Conduct relationships and activities consistent with established bank policies, procedures and systems, the corporate Code of Conduct, Bank Secrecy Act and all applicate State and Federal laws and regulations.
Provide a consistent legendary experience which includes uncovering customer's needs in a customer-centric manner and offering solutions of various bank products and services to meet customer's financial needs.
Answer questions, give explanations, and solve problems for customers face-to-face, over the phone and through correspondence.
Accurately and efficiently process customer transactions through account opening and account maintenance of both personal and business accounts.
Assist branch with achieving goals. Actively participate in the sales program; attend appropriate sales training; utilize sales program initiatives; work with manager to set sales goals and make every effort to reach targeted goals. Make referrals to other business units for traditional and non-traditional banking products and services.
Achieve required levels of outbound phone calls to customers to help grow and retain relationships.
Participate in on-going training and development.
Other duties as assigned.
High school education or equivalent.
Possess good judgement and strong organizational skills. Ability to manage multiple responsibilities, prioritize, research and solve problems, attention to detail, and handle confidential information.
Strong interpersonal relations with the ability to work with customers and employees in a cooperative manner using excellent verbal, listening and communication skills.
Provide Legendary Service that exceeds expectations at every opportunity.
PC and typing skills required.

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